ProCook - Eastbourne Opiniones 

241
TrustScore: 5 sobre 5

4,9

Unit SU19, The Beacon Centre, BN21 3NW Eastbourne, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Went in on Wednesday to look for a set of knives and block. The sales assistant was extremely helpful, explaining everything about each different product, she was so patient and knowledgeable. I boug... Ver más

Valorada con 5 estrellas sobre 5

Warm, friendly and professional staff, let me browse yet alert to any questions I had. Positive and encouraging way of higlighting special offers without being pushy. The products are first class, wel... Ver más

Valorada con 5 estrellas sobre 5

Great sharp knives and other small kitchen utensils- all very reasonably priced - especially in the 3 for 2 sale.

Valorada con 5 estrellas sobre 5

I went into the shop twice. I knew what I wanted but there was choice. After speaking with the assistant, who discussed my options, I said I would think and return. She wasn’t there at 5.30 but the re... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito por la empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Información de contacto

  • Unit SU19, The Beacon Centre, BN21 3NW, Eastbourne, Reino Unido

  • 01323 385786

4,9

Excelente

TrustScore: 5 sobre 5

241 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(241)

26.593 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A great shop

A great shop with really friendly, helpful staff. Product quality is excellent, will certainly be returning

19 de agosto de 2026
Valorada con 5 estrellas sobre 5

Fabulous

Fabulous, after knowing its on discounted, feels like affordable

16 de agosto de 2026
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Respuesta de ProCook - Eastbourne

We're so glad you found our products fabulous and even more affordable with the discount! Thank you for your wonderful feedback.

Valorada con 5 estrellas sobre 5

Very helpful and polite staff and the…

Very helpful and polite staff and the good value on many of their products.

14 de agosto de 2026
Logotipo de ProCook - Eastbourne

Respuesta de ProCook - Eastbourne

We're so glad you found our staff helpful and polite, and that you appreciate the good value of our products! Thank you for your kind words.

Valorada con 5 estrellas sobre 5

It was the first time I had visited…

It was the first time I had visited your eastbourne store and was very pleasantly impressed. Nice set out with space to comfortably walk around. The stock was interesting and looked good quality. There is an item I will save up for (im a pensioner) and wait for your sale to purchase. Good luck with this store

14 de agosto de 2026
Logotipo de ProCook - Eastbourne

Respuesta de ProCook - Eastbourne

We're so pleased to hear you were pleasantly impressed with your first visit to our Eastbourne store! It's wonderful that you found the layout comfortable and the stock interesting and of good quality. We hope you're able to get that item you're saving for soon!

Valorada con 5 estrellas sobre 5

Fantastic experience and brilliant knives

Went in on Wednesday to look for a set of knives and block. The sales assistant was extremely helpful, explaining everything about each different product, she was so patient and knowledgeable.
I bought a set of five knives with block , they were on offer and am so very pleased with them, and they look great on the kitchen surface. Excellent customer service and have a fantastic product.

12 de agosto de 2026
Valorada con 5 estrellas sobre 5

The staff

The staff were very friendly and helpful and the shop was clean, tidy and well laid out.

5 de agosto de 2026
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Respuesta de ProCook - Eastbourne

We're so glad you found our staff friendly and helpful! We're also happy to hear that our shop was clean, tidy, and well laid out. Thank you for your kind words.

Valorada con 5 estrellas sobre 5

Excellent advice in the shop

Excellent advice in the shop. Friendly and informative but no 'pressure'. Very pleased with the product.

5 de agosto de 2026
Logotipo de ProCook - Eastbourne

Respuesta de ProCook - Eastbourne

We're so happy to hear you received excellent, friendly, and informative advice in our shop without feeling any pressure! We're also delighted you are very pleased with your product.

Valorada con 5 estrellas sobre 5

Chopsticks!

Lovely shop. Well laid out. Found just what I wanted in no time! Friendly staff

5 de agosto de 2026
Logotipo de ProCook - Eastbourne

Respuesta de ProCook - Eastbourne

We're so glad you enjoyed our lovely, well-laid-out shop and found what you needed quickly! We appreciate your kind words about our friendly staff.

Valorada con 5 estrellas sobre 5

I went into the shop twice

I went into the shop twice. I knew what I wanted but there was choice. After speaking with the assistant, who discussed my options, I said I would think and return. She wasn’t there at 5.30 but the replacement was good also. I’ve used it twice in two days and I’m very very happy. I’ve discovered Japanese cuisine and this plate makes cooking this food entirely possible and successful. Excellent!

3 de agosto de 2026
Logotipo de ProCook - Eastbourne

Respuesta de ProCook - Eastbourne

We're so happy to hear about your positive experience in our shop and that our team was able to help you find exactly what you needed. It's wonderful to know that your new plate is making your Japanese cuisine cooking successful and enjoyable!

Valorada con 5 estrellas sobre 5

Had wanted a cast iron casserole dish…

Had wanted a cast iron casserole dish for a long time and noticed in my local store they had some in one particularly colour with a percentage off, well as the colour didn't worry me I purchased it from a very helpful assistant who made the shopping a pleasant experience. And having used the product once so far, I am so glad I purchased it. Just waiting for the weather to cool down so I can use it more frequently.

23 de julio de 2026

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