I popped in on 18/10/26 to purchase some new kitchen scissors. Nice clean well laid out store and most importantly i was greeted with a smile and dealt with with 10/10 customer service from the you... Ver más
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Consulta las opiniones de los clientes
Excellent Service from the staff member. I was asked if I needed assistance viewing kitchen knives in their cabinet. I explained what I was looking for and the staff member went through the various... Ver más
The Eastbourne store was beautifully laid out with a fantastic selection of tempting products. The staff member was very informative. I bought a stunning Acacia wood tray with handles as a present for... Ver más
The gentleman who served me went out of his way to explain about the product I purchased and as it was a knife put it in the accompanying box and wrapped it appropriately very good service polite and... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit SU19, The Beacon Centre, BN21 3NW, Eastbourne, Reino Unido
- 01323 385786
4,9
Excelente
277 opiniones
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incredibly helpful assistant
incredibly helpful assistant in the shop in Eastbourne
17 de julio de 2026
Great staff, Great products
Warm, friendly and professional staff, let me browse yet alert to any questions I had. Positive and encouraging way of higlighting special offers without being pushy. The products are first class, well made and built to last I have six items I am really pleased with including a saucepan, bread knife and chef's knife and soup ladle. I love going in to browse.
12 de julio de 2026
Only used ProCook twice now but both…
Only used ProCook twice now but both times the service has been very good and the products I have purchased are quality and a good price.
12 de julio de 2026
Pleasant welcome and sale from the sales Lady
We were welcomed well into the shop and treated very well. All questions asked were answered well with great respect and professionalism. great sales lady
10 de julio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Respuesta de ProCook - Eastbourne
We're so glad you found our quality fantastic and our prices reasonable! Thank you for your wonderful feedback.
The grater that I bought was of high…
The grater that I bought was of high quality - also nice to look around at other quality products
9 de julio de 2026
Really lovely and helpful staff
2 de julio de 2026
Respuesta de ProCook - Eastbourne
We are so pleased to hear that our team made such a positive impression. Your kind words about our staff are greatly appreciated.
Respuesta de ProCook - Eastbourne
We are so glad to hear that our team was friendly and helpful during your visit. We appreciate your kind words!
Very helpful and a nice product
27 de junio de 2026
Respuesta de ProCook - Eastbourne
We appreciate your positive feedback on our product and are so happy to hear that it was helpful for you!
Lovely shop
Lovely shop - bit of a wait to pay- but very nice and apologised for the wait.
27 de junio de 2026
The assistants were very helpful…
The assistants were very helpful friendly and informative in helping me fond what I wanted.
24 de junio de 2026
Respuesta de ProCook - Eastbourne
We're so glad our assistants were very helpful, friendly, and informative in helping you find what you wanted! Thank you for your kind words.
Very pleased….I did lots of research…
Very pleased….I did lots of research before buying the Procook griddle …. Exactly the size I wanted for my new induction hob. …….
A quality product. 25 year guarantee. Bought in the sale which was great …
I love Procook products …. Not the cheapest but worth the extra cost. Have their kettle too.
29 de junio de 2026
Friendly people who know their onions…
Friendly people who know their onions and don’t push and let me make my choice and help when I ask for it.
27 de junio de 2026
Staff are polite and knowledgeable…
Staff are polite and knowledgeable about their products. They offer advice if you need it and recommend products. Just ask them. Jo the manager is very approachable
26 de junio de 2026
The staff member was very knowledgeable…
The staff member was very knowledgeable of the product.
He also checked available products and left us to decide what we wanted to do and wasn't pushy which we linked
23 de junio de 2026
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