ProCook - Epsom Opiniones 

455
•
TrustScore: 5 sobre 5

4,9

Unit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB Epsom, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I needed to replace a knife and wasn't planning on getting one, but was walking past and saw the range of knives on display. I popped in and was pleasantly surprised at the choice. Once home the knife... Ver más

Valorada con 5 estrellas sobre 5

I entered the Epsom store intending to purchase the Damascus 67, 8 inch chefs knife. The sales chap (unfortunately, didnt get his name) was polite and extremely knowledgeable. He offered to allow me t... Ver más

Valorada con 5 estrellas sobre 5

Although I was not spending a fortune just a minimal amount everything that I wanted was their old people like some things in plastic as they are not heavy Found perfect inexpensive ones. Fantast... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Quality products. The extensive range beautifully displayed in a clean, welcoming and tidy shop. Served by helpful knowledgeable and friendly staff - what's not to like; beats online shopping hands do... Ver más


Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito por la empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Información de contacto

  • Unit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB, Epsom, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

455 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(455)

25.355 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

ProCook is amazing

ProCook is amazing. They have amazing products for great prices. Highly recommend. Definitely going back!

12 de julio de 2026
Opinión espontánea
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Respuesta de ProCook - Epsom

We're so pleased to hear you had such a wonderful experience with our products and prices! We appreciate your high recommendation and look forward to your next visit.

Valorada con 5 estrellas sobre 5

Fantastic overall

ProCook’s team was very helpful when I was deciding on items I wanted to order, their delivery service was so useful because triply frying pan and large pot were heavy. I also bought other items that would add up in weight so it was perfect that I didn’t have to carry it all. Everything is of really good quality - I’m happy with the entire experience

24 de junio de 2026
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Respuesta de ProCook - Epsom

We're so pleased to hear our team was helpful and that our delivery service was useful for your heavy items. It's wonderful that you're happy with the quality and your entire experience!

Valorada con 5 estrellas sobre 5

Very nice man at the till

Very nice man at the till, very helpful and friendly

30 de junio de 2026
Logotipo de ProCook - Epsom

Respuesta de ProCook - Epsom

We're so glad you found our team member at the till to be very helpful and friendly during your visit!

Valorada con 1 estrellas sobre 5

Won't be returning …

I popped into the store on Saturday afternoon. The shop was very quiet, with two members of staff and only one other customer present. That customer was speaking with one of the staff members, while the other member of staff was behind the counter.

I approached her for advice on buying a good frying pan, as one I had previously purchased from another brand had not performed well. I'm not an expert when it comes to cookware and was hoping to receive some genuine guidance. I was fully prepared to spend more on a quality pan if it meant getting something durable that would last long term.

The staff member showed me two options, but when I asked about the difference between stick and non-stick pans, she seemed disinterested. It may be a basic question, but I genuinely didn't understand the differences and was looking for expert advice. I explained that I simply wanted a good pan for everyday family cooking.

At that point, she told me she needed to return to her other customer, despite that customer already being assisted by her colleague. As a result, I left the shop disappointed and still without the advice I had come in for.

I had been ready to make a purchase with a budget of around £100, but instead I felt ignored and unwelcome. It's a shame because the shop itself is lovely, but based on this experience I won't be returning

13 de junio de 2026
Opinión espontánea
Logotipo de ProCook - Epsom

Respuesta de ProCook - Epsom



Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store

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