I needed to replace a knife and wasn't planning on getting one, but was walking past and saw the range of knives on display. I popped in and was pleasantly surprised at the choice. Once home the knife... Ver más
Localización
Cambiar localizaciónUnit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB Epsom, GB
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Consulta las opiniones de los clientes
I entered the Epsom store intending to purchase the Damascus 67, 8 inch chefs knife. The sales chap (unfortunately, didnt get his name) was polite and extremely knowledgeable. He offered to allow me t... Ver más
Although I was not spending a fortune just a minimal amount everything that I wanted was their old people like some things in plastic as they are not heavy Found perfect inexpensive ones. Fantast... Ver más
La empresa ha respondido
Quality products. The extensive range beautifully displayed in a clean, welcoming and tidy shop. Served by helpful knowledgeable and friendly staff - what's not to like; beats online shopping hands do... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB, Epsom, Reino Unido
4,9
Excelente
455 opiniones
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Good service
20 de octubre de 2026
I needed to replace a knife and wasn't…
I needed to replace a knife and wasn't planning on getting one, but was walking past and saw the range of knives on display. I popped in and was pleasantly surprised at the choice. Once home the knife is beautifully balanced and a joy to use.
20 de octubre de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Respuesta de ProCook - Epsom
We're so pleased to hear that you had such a great experience with our team member. We truly appreciate your kind words and positive feedback!
Respuesta de ProCook - Epsom
We're so pleased to hear that you experienced great customer service and found our team member to be so lovely and helpful. We truly appreciate you taking the time to share your positive feedback!
Lovely shop
Lovely shop, well stocked, good variety, helpful staff, quality products.
5 de octubre de 2026
Respuesta de ProCook - Epsom
We're so pleased to hear that you enjoyed our shop's selection and that our team provided such helpful service! Thank you so much for your wonderful feedback and kind words.
Staff was on hand to help with my…
Staff was on hand to help with my choice of pan. I went for the pro range unfortunately trying it out, the eggs stick so that's not a good start. I also tried to cook a chilli and again the sauce stuck to it. So I'm calling the store and going to try to change it to something else
30 de septiembre de 2026
Great store and I purchased a very good knife…
The guy in store was very friendly and keen to help. The bread knife purchased was great value and a perfect knife
27 de septiembre de 2026
They are always there to help and are…
They are always there to help and are very humble.
22 de septiembre de 2026
Respuesta de ProCook - Epsom
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff to be helpful and humble.
Staff very polite and helpful
Staff very polite and helpful, store lovely and clean and inviting. Pricing is very reasonable.
22 de septiembre de 2026
Great customer service
Great customer service, sale assistant was very nice and helpful,quick serving and great communication.
13 de septiembre de 2026
Very helpful assistant and lovely…
Very helpful assistant and lovely products
16 de septiembre de 2026
The assistant was very knowledgeable…
The assistant was very knowledgeable about the products I was purchasing. I was very impressed.
15 de septiembre de 2026
I asked a member of staff where the…
I asked a member of staff where the lemon zester was. He took me to the shelves and got the zester, showed me it and then took me to the till.
Excellent service.
14 de septiembre de 2026
Best shop in Epsom
Excellent range of products at fair prices with great service from knowledgeable and friendly staff
14 de septiembre de 2026
Great products and very good service.
8 de septiembre de 2026
Friendly and helpful staff
Lovely kitchen products, very friendly and helpful staff. Nice bright shop.
10 de septiembre de 2026
Good service
9 de septiembre de 2026
Great service products & prices
Great service, great products, great prices.
3 de septiembre de 2026
Opinión espontánea
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