Amazing service both in store and delivery. My large order arrived the next day. You made my mum in laws day in the Braehead store as the manager recognised her and remembered her previous order. Two... Ver más
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Consulta las opiniones de los clientes
Staff were really nice, helpful & friendly Unfortunately as only one person on duty, she couldn't help us carry our 3 heavy bags to car park. Wife had to carry them as I was on crutches, assistan... Ver más
As always there was a great selection of cookware, on this occasion I purchased a new Wok. Staff helpful and knowledgeable of their products. I have used the range of cookware and find it excellent.
La empresa ha respondido
I went into your store because I needed a new coffee mug....I have arthritis so this is not a easy quick task lots of lifting testing weight etc one of your start Lee I believe came over to ask if ev... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 6, Braehead Shopping Centre, G51 4BN, Glasgow, Reino Unido
- 0141 6114181
4,8
Excelente
162 opiniones
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Lovely staff
Lovely staff, lots of knowledgeable information and practice to choose the right knife set and I love my choice x50 professional chefs set and magnetic wooden block are fantastic just what I was looking for
28 de mayo de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
So satisfied with quality of the…
So satisfied with quality of the product, highly recommended
24 de mayo de 2026
Respuesta de ProCook - Glasgow Braehead
We're so glad you're satisfied with our product's quality! We appreciate your recommendation.
Respuesta de ProCook - Glasgow Braehead
We're happy our team was helpful, friendly, and informative.
Amazing service both in store and…
Amazing service both in store and delivery. My large order arrived the next day. You made my mum in laws day in the Braehead store as the manager recognised her and remembered her previous order. Two fantastic wedding gifts bought. Thank you.
25 de mayo de 2026
Respuesta de ProCook - Glasgow Braehead
We're so happy to hear about your amazing experience with both our in-store and delivery services. It's wonderful that we could make your mum-in-law's day and help with your wedding gifts.
nice friendly staff
27 de mayo de 2026
Respuesta de ProCook - Glasgow Braehead
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Excellent service from wonderful sales agent
Very knowledgeable sales agent, polite, offering to order product that is not in store, taking time to explain differences between pans I wanted to purchase
15 de mayo de 2026
Respuesta de ProCook - Glasgow Braehead
We're so happy to hear our agent was knowledgeable, polite, and took the time to explain product differences. Thank you for your review!
Lovely staff and love everything I bought
I wish I remembered the lovely ladies name from procook Braehead. She was great helping me pick items for my new house. Very helpful as I didn’t know where to start. Ended up with lots of items I needed and wi be back soon for more
23 de mayo de 2026
Respuesta de ProCook - Glasgow Braehead
We're so glad our team member provided excellent assistance, helping you find exactly what you needed for your new home. We appreciate your kind words and look forward to your next visit!
Steak knives
The staff are very helpful and can point you in the right direction. Lots of choice and good quality.
19 de mayo de 2026
Respuesta de ProCook - Glasgow Braehead
We're so glad you enjoyed our staff's helpfulness and found a great selection of quality products. We appreciate your kind words!
Excellent Quality
As always there was a great selection of cookware, on this occasion I purchased a new Wok. Staff helpful and knowledgeable of their products. I have used the range of cookware and find it excellent.
22 de mayo de 2026
Respuesta de ProCook - Glasgow Braehead
We're delighted to hear you found a great selection and purchased a new wok! It's wonderful that our staff were helpful and knowledgeable, and that you find our cookware excellent. Thank you for your kind feedback.
Staff in store were so lovely and…
Staff in store were so lovely and helpful. We had a lot of heavy items and were happy to help lifting these things with us.
17 de mayo de 2026
Respuesta de ProCook - Glasgow Braehead
We're so happy to hear our team was lovely and helpful with your heavy items. Thank you for your kind words!
Excellent customer experience.
20 de mayo de 2026
Respuesta de ProCook - Glasgow Braehead
We appreciate your kind words.
Respuesta de ProCook - Glasgow Braehead
We are so pleased with your purchase.
Very friendly and helpful staff
Very friendly and helpful staff. Good product choice with lots of things you didn’t know you needed 😁
18 de mayo de 2026
Respuesta de ProCook - Glasgow Braehead
We're so glad you found our staff friendly and helpful, and enjoyed our product selection! We appreciate your kind words.
Excellent customer service.
The sales assistant was friendly, professional and informative.
14 de mayo de 2026
Respuesta de ProCook - Glasgow Braehead
We appreciate you sharing that our sales assistant was friendly, professional, and informative!
Staff in braehead shop are lovely-…
Staff in braehead shop are lovely- friendly and could not be more helpful.
13 de mayo de 2026
Respuesta de ProCook - Glasgow Braehead
We're so happy to hear our staff was friendly and helpful! Thank you for your kind words.
Staff are lovely
Staff are lovely. Have helped me find things both times I’ve been in even if I ended up not buying.
12 de mayo de 2026
Respuesta de ProCook - Glasgow Braehead
We're so glad our staff was helpful during your visits! We appreciate you sharing your positive experience.
Good range of kitchen ware and very…
Good range of kitchen ware and very knowledgeable and helpful staff.
14 de mayo de 2026
Respuesta de ProCook - Glasgow Braehead
We appreciate you sharing that our kitchenware range and staff were helpful!
Completely useless…
Amended review due to prompt action in processing a refund.
I was miss sold a completely useless fry pan. I was looking for a pan which was less than 20cm. I was recommended a small individual pan. As there was no labelling on the one I was shown I specifically asked if it was induction compatible and I was assured that it was. IT'S NOT! I now have the prospect of a near 60 mile round trip to return it.
14 de mayo de 2026
Respuesta de ProCook - Glasgow Braehead
We’re sorry to hear about your experience. We can see that one of our advisors has now resolved this issue for you.
Please accept our apologies for the incorrect information provided regarding the pan’s induction compatibility and for the inconvenience caused.
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