The store is invitingly and clearly set out. There was a member of staff behind a counter near the entrance and she welcomed me and asked what I was looking for, she then found the item on her scre... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Visited the Hereford store whilst on holiday, looking for a good kitchen knife, after a little help from the young lady in store I purchased the ProCook Contour kitchen knife, I had a try whilst in... Ver más
I have been served several times at ProCook Hereford, and every experience has been excellent. Luke was extremely kind, polite, and very knowledgeable. He took the time to explain the di... Ver más
La empresa ha respondido
Excellent service from the staff at Hereford branch. I needed 2 new cooks knives and was able to try them out on tomatoes and potatoes before deciding.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
UNIT 4, OLD MARKET, HR4 9HX, HEREFORD, Reino Unido
- 01432 656633
4,9
Excelente
306 opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Luke's stainless steel cooking guide is…
Luke's stainless steel cooking guide is so helpful. It was a pleasure to visit the shop.
19 de agosto de 2026
Helpful sales assisant.
Helpful sales assisant.
Lovely shop, wish I could buy more !
14 de agosto de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
The gentleman that served me was…
The gentleman that served me was extremely helpful and very pleasant. Thank you
17 de agosto de 2026
Respuesta de ProCook - Hereford
We appreciate you taking the time to share your positive experience. We're so glad to hear that our team member was extremely helpful and pleasant during your visit.
Respuesta de ProCook - Hereford
We are so glad to hear that our sales associate was very helpful during your visit. We appreciate you taking the time to share your positive experience with us.
Respuesta de ProCook - Hereford
We are so happy to hear that you had an amazing experience with our customer service. Thank you for your wonderful feedback!
Respuesta de ProCook - Hereford
We're so pleased to hear that you found our store wonderful and our team friendly and helpful. We truly appreciate your positive feedback!
The store is invitingly and clearly set out
The store is invitingly and clearly set out.
There was a member of staff behind a counter near the entrance and she welcomed me and asked what I was looking for, she then found the item on her screen and directed me to it. I was delighted to find that it wasn’t expensive! Payment was simple and my receipt arrived promptly by email!
I returned a few days later and made another purchase!!
JM
10 de agosto de 2026
Respuesta de ProCook - Hereford
We're so pleased to hear you found our store inviting and well-organized! It's wonderful that our team member was able to assist you efficiently and that you were happy with your purchase and the simple payment process. We're delighted you returned for another item!
Respuesta de ProCook - Hereford
We're so glad you always shop with us and enjoy our lovely store, good selection, and helpful staff! Thank you for your kind words.
The staff were so helpful
The staff were so helpful. They all were so happy everyone there said hello and smiled.
4 de agosto de 2026
Respuesta de ProCook - Hereford
We're so glad you found our staff helpful and happy! It's wonderful to hear that everyone greeted you with a smile. Thank you for your kind feedback.
Excellent staff
29 de julio de 2026
Very friendly and helpful staff
Very friendly and helpful staff. Gave us good advice on products.
1 de agosto de 2026
Respuesta de ProCook - Hereford
We're so glad you found our staff friendly and helpful, and that they were able to provide good advice on our products! Thank you for your kind words.
Excellent service from the staff at…
Excellent service from the staff at Hereford branch. I needed 2 new cooks knives and was able to try them out on tomatoes and potatoes before deciding.
31 de julio de 2026
Respuesta de ProCook - Hereford
We're so glad to hear you received excellent service from our Hereford branch! It's wonderful that you were able to try out the knives before making your decision.
So glad that we looked on line and…
So glad that we looked on line and found an amazing kitchen shop .The shop had everything we wanted. The assistants were amazing so friendly and helpful.Willbe going back to the shop again highly recommend 👌
31 de julio de 2026
Helpful staff…
Helpful staff helped me find the steak knives I was looking for and also showed me the 3 for £10 items by the till. Very pleased with my purchases
24 de julio de 2026
Very good products
Very good products, well displayed and excellent front of house (Luke).
23 de julio de 2026
Great customer service and store atmosphere
Walked in. Got exactly what I wanted, with helpful staff guiding me every step of the way.
Perfect shopping experience.
Thank you ProCook
21 de julio de 2026
Assistant was very helpful and…
Assistant was very helpful and explained the different products.
24 de julio de 2026
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