The store is invitingly and clearly set out. There was a member of staff behind a counter near the entrance and she welcomed me and asked what I was looking for, she then found the item on her scre... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Visited the Hereford store whilst on holiday, looking for a good kitchen knife, after a little help from the young lady in store I purchased the ProCook Contour kitchen knife, I had a try whilst in... Ver más
I have been served several times at ProCook Hereford, and every experience has been excellent. Luke was extremely kind, polite, and very knowledgeable. He took the time to explain the di... Ver más
La empresa ha respondido
Excellent service from the staff at Hereford branch. I needed 2 new cooks knives and was able to try them out on tomatoes and potatoes before deciding.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
UNIT 4, OLD MARKET, HR4 9HX, HEREFORD, Reino Unido
- 01432 656633
4,9
Excelente
306 opiniones
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The sales assistant was very helpful…
The sales assistant was very helpful and friendly during our visit to the shop.
7 de mayo de 2026
Respuesta de ProCook - Hereford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear our staff was helpful and friendly.
Knowledgeable staff
Knowledgeable staff, who were very helpful. Product was quality and a good price.
11 de mayo de 2026
Respuesta de ProCook - Hereford
We appreciate you taking the time to share your experience! We're so happy to hear that our staff was helpful and that you found a quality product at a good price.
Respuesta de ProCook - Hereford
We appreciate your kind words.
Respuesta de ProCook - Hereford
We appreciate you letting us know our service was helpful and friendly; it means a lot to our team.
Quick and easy
Quick and easy, well set out store and clean and tidy, good service and very friendly staff
7 de mayo de 2026
Respuesta de ProCook - Hereford
We're so glad you found our store well-organized and clean! We appreciate your kind words about our service and friendly staff.
Perfect customer service very efficient…
Perfect customer service very efficient and helpful highly recommend
1 de mayo de 2026
Excellent range
Excellent range, excellent quality and attentive service.
We came away with more than we intended to buy.
Think you should advertise more in the local area as we had not heard of you ( we are up in Leominster)
28 de abril de 2026
Respuesta de ProCook - Hereford
We're glad you enjoyed your experience with our range, quality, and service. We appreciate your suggestion to increase local advertising in areas like Leominster. Thank you for your valuable feedback!
The staff were very welcoming and were…
The staff were very welcoming and were very helpful and also very knowledgeable about the products we were looking to purchase.
23 de abril de 2026
Respuesta de ProCook - Hereford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff welcoming, helpful, and knowledgeable.
The ProCook shop is very good quality
The ProCook shop is very good quality, the staff are very helpful and polite.
11 de abril de 2026
Brilliant store with real quality…
Brilliant store with real quality stuff.
And guess what! You can try before you buy on many things. There’s a box of fruit and veg to test out knives. Really important to check balance and feel in the hand. And the staff demonstrated a whizzy corkscrew for us too. The prices are a real surprise. Real value for money. Knowledgeable and helpful staff make shopping here a great experience.
12 de abril de 2026
Respuesta de ProCook - Hereford
We're happy to hear that you enjoyed your shopping experience! It's great to know that you found real value for money and appreciated the opportunity to test our products. We're glad our staff could assist you. Thanks for your positive feedback!
First time in ProCook
First time in ProCook.
Lovely friendly acknowledgment when we went in.
We were left to browse which I love. Although if we had needed assistance there were staff available.
The guy serving us explained about the scissors we were buying & how they came apart for washing ( incase we thought they had broken )
Lovely & clean shop.
Would definatly shop in there again
10 de abril de 2026
Respuesta de ProCook - Hereford
We're happy to hear that you enjoyed your first visit! We aim to provide a friendly, clean environment where customers can browse comfortably, with assistance readily available. We appreciate you mentioning the informative service you received about the scissors. Thank you for your positive feedback; we look forward to welcoming you back.
Respuesta de ProCook - Hereford
We appreciate you letting us know that you enjoyed our lovely store, helpful staff, and good quality goods!
Had time to have a look around before…
Had time to have a look around before being approached,very helpful and polite.all together a very good experience
4 de abril de 2026
Respuesta de ProCook - Hereford
We appreciate you taking the time to leave us this wonderful review. We're so glad to hear that you had a very good experience with our helpful and polite staff.
Great service and products
2 de abril de 2026
Respuesta de ProCook - Hereford
We appreciate your positive feedback regarding our great service and products; we are delighted!
Lovely clean shop
Lovely clean, tidy shop and friendly staff - lovely products and well priced
29 de marzo de 2026
Excellent help and advice.
30 de marzo de 2026
Respuesta de ProCook - Hereford
We appreciate your positive feedback! We are so glad that our help and advice were excellent for you; it means a lot to us.
Excellent knife sharpener.
I have never before been good at sharpening my knives. Hopeless ! Thanks to good advice from the assistant, I bought the ProCook Three Wheel Knife Sharpener. It has three grades/stages of sharpening (depending on what you want to do). It is stylish, well designed and very easy to use. Really pleased.
27 de marzo de 2026
Respuesta de ProCook - Hereford
We're happy to hear that the knife sharpener and the assistant's advice helped you overcome your previous difficulties. We appreciate you sharing your positive experience with the product's design and ease of use.
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