Just so impressed with Kimberley today . Really engaging throughout my purchase , very convincing regarding the benefits of the latest store offers . The store was busy and I felt genuinely valued as... Ver más
Localización
Cambiar localizaciónUnit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP Grays, GB
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Consulta las opiniones de los clientes
Couldn’t remember what I wanted to shop in Procook for and whilst browsing I spotted an ice cube and box on offer. The assistant was very helpful and opened one up for me to look at. She was very fr... Ver más
La empresa ha respondido
Nice variety in shop bought 3 items unfortunately couldn't find the right worktop savers. Lady assistant was really polite and friendly gave us some tips. Will return.
The store was well stocked, plenty of choices. It was our first time visiting the store and already looking forwards to going back. We were disappointed to get our local Lakeland closed but the ProCo... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP, Grays, Reino Unido
4,8
Excelente
832 opiniones
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Lady that served us at Lakeside was…
Lady that served us at Lakeside was very friendly and informative
10 de enero de 2026
Respuesta de ProCook - Lakeside
We appreciate your feedback. We're so happy to hear that our service at Lakeside was friendly and informative for you.
Respuesta de ProCook - Lakeside
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great prices in the sale
7 de enero de 2026
Respuesta de ProCook - Lakeside
We appreciate you noticing our great sale prices! It is wonderful to know that you are happy with the prices we offer.
Lots of staff were there and yet the…
Lots of staff were there and yet the things were put under wrong prices
6 de enero de 2026
Respuesta de ProCook - Lakeside
We appreciate your feedback and regret that items had incorrect prices. We will review pass this feedback to the store.
Respuesta de ProCook - Lakeside
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful, professional and kind.
Respuesta de ProCook - Lakeside
We appreciate your positive feedback. We are so happy to hear that our staff was accommodating, and you had excellent service. Thank you.
Respuesta de ProCook - Lakeside
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very helpful staff
16 de diciembre de 2025
Respuesta de ProCook - Lakeside
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Respuesta de ProCook - Lakeside
We're happy to hear that you are enjoying the device. It's great to know it has exceeded your expectations! Thanks for your feedback.
Great service
Wanted to know more about the chocolate maker and we had a very detailed description and we’re grateful for the time spent explaining and answering our questions prior to our purchase.
17 de diciembre de 2025
Respuesta de ProCook - Lakeside
We're happy to hear that you found the chocolate maker's description detailed and that we could answer your questions before your purchase. We appreciate you taking the time to share your experience with us.
Unbelievably good products friendly…
Unbelievably good products friendly staff
16 de diciembre de 2025
Respuesta de ProCook - Lakeside
We appreciate your positive feedback regarding our unbelievably good products and friendly staff; we are so happy you enjoyed them!
Excellent customer service good quality
Excellent customer service good quality
15 de diciembre de 2025
Respuesta de ProCook - Lakeside
We appreciate you sharing your positive experience! We are so glad you were happy with our excellent service and good quality.
Respuesta de ProCook - Lakeside
We appreciate you letting us know about the pleasant and helpful service you received; it means a lot to us.
Respuesta de ProCook - Lakeside
We appreciate you letting us know our staff was friendly and very helpful to you; it means a lot to our team.
Respuesta de ProCook - Lakeside
We appreciate your positive feedback; we are so happy you found our staff lovely and enjoyed our great product.
Very helpful staff
14 de diciembre de 2025
Respuesta de ProCook - Lakeside
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Lakeside Thurrock
Very helpful and knowledgeable staff. The lady was very good who helped us
We were also asked when leaving if we had all the help we needed
14 de diciembre de 2025
Respuesta de ProCook - Lakeside
We appreciate your feedback! We're so glad to hear that our staff was helpful and knowledgeable and that you received the assistance you needed.
A lovely shop with friendly helpful…
A lovely shop with friendly helpful staff and high quality cookware
14 de diciembre de 2025
Respuesta de ProCook - Lakeside
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our shop and friendly staff.
wonderful shop with huge range of products
The young man who served me was very helpful and charming. The stock was beautifully displayed. I went into Lakeside specifically to go to ProCook and I was not disappointed
13 de diciembre de 2025
Respuesta de ProCook - Lakeside
We're happy to hear that you enjoyed your visit to our Lakeside store. It's great to know the team member was helpful and you liked the display. Thank you for the positive feedback.
Respuesta de ProCook - Lakeside
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
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