Bought a Wok and Frying pan from Lewes, quality is amazing we’ve had Ninja before which we were very disappointed with. We have used both of them already and are fantastic. The staff were very knowled... Ver más
Localización
Cambiar localización20-21 High Street, BN7 2LN Lewes, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Great selection of cookware & helpful, friendly, knowledgeable staff. Having just moved to a house with an Induction hob, we needed new pans that would be suitable. Not only was there a favourable pri... Ver más
Purchased four matching mugs. Good quality at a reasonable price. Didn't have to wait to be served. Items wrapped and packed satisfactorily.
La empresa ha respondido
So much choice but with help from lovely staff member I was able to purchase exactly what I needed. ProCook is my 'go to' place for everything cookery related and there are always good offers on. Ex... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
20-21 High Street, BN7 2LN, Lewes, Reino Unido
4,9
Excelente
487 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Bought elite pots very inpressed heat…
Bought elite pots very inpressed heat up by and cook well , attentiff staff at Lewes
11 de diciembre de 2025
Respuesta de ProCook - Lewes
We're happy to hear that you're impressed with your purchase and they cook well. We appreciate your positive feedback regarding our attentive staff.
I only wanted a saucepan lid
I only wanted a saucepan lid. Very efficient member of staff helped me find the right size. It isn't quite what I wanted but it will do.
16 de noviembre de 2025
Respuesta de ProCook - Lewes
We're glad a staff member efficiently helped you find a saucepan lid. We appreciate your feedback and are sorry it wasn't exactly what you wanted, but hope it works for you.
Very helpful service
The staff are very helpful and kind. They give advice and time to help you find the right product.
15 de noviembre de 2025
Respuesta de ProCook - Lewes
We appreciate you sharing your experience! We're so happy to hear that our staff were helpful and kind, providing advice and time to find the right product.
Cheerful and helpful staff
Cheerful and helpful staff. Great selection of kitchen products of all price ranges.
11 de noviembre de 2025
Respuesta de ProCook - Lewes
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff cheerful and helpful and enjoyed our selection.
Good customer service
Good customer service. Happy to explain item and how to care for it.
15 de noviembre de 2025
Respuesta de ProCook - Lewes
We're delighted to hear you received good customer service! We appreciate you taking the time to leave us feedback regarding the explanation of the item.
Friendly staff to help you shop
Needed a small frying pan and there were plenty to choose from. A friendly young assistant offered to help. lors of good things to look through but I had to get a bus. Something to look forward to when I next visit Lewes.
13 de noviembre de 2025
Respuesta de ProCook - Lewes
We're glad you found a frying pan and received friendly assistance. We appreciate your positive comments and hope you enjoy your next visit to Lewes with us!
Sales assistant was very polite and…
Sales assistant was very polite and helpful
9 de noviembre de 2025
Respuesta de ProCook - Lewes
We appreciate you taking the time to share your positive experience. We're happy to hear that our sales assistant was helpful to you.
The sales person explained all detailed…
The sales person explained all detailed on the product very well.
6 de noviembre de 2025
Respuesta de ProCook - Lewes
We appreciate you sharing your experience! We are so happy to hear that our sales person provided such a detailed explanation of the product.
Great service, prices and products!
Great service. Great products. Competitive pricing. Picked up a good quality Chef’s knife for £55 which I am very happy about. Service was friendly and helpful. Would buy from them again.
2 de noviembre de 2025
Respuesta de ProCook - Lewes
We're so glad you're happy with the service, products, and pricing. It's great to know you found a chef’s knife you love and that our service was friendly and helpful. We appreciate your feedback and hope to see you again!
Helpful and friendly staff
Good range of kit, well displayed, so easy to handle and check out. Helpful and professional staff who were happy to help and knew their stuff.
31 de octubre de 2025
Respuesta de ProCook - Lewes
We're so glad you found a good range of equipment that was well displayed and easy to handle. We appreciate your kind words regarding our helpful and professional staff!
Respuesta de ProCook - Lewes
We regret that we did not meet your expectations. We will address your concerns to improve our service.
Great quality and very good service
25 de octubre de 2025
Respuesta de ProCook - Lewes
We appreciate your positive feedback! We're so glad you enjoyed our great quality and very good service.
Respuesta de ProCook - Lewes
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was helpful and gave good advice.
Your products are delicious and you…
Your products are delicious and you have alot of choice.
Staff are friendly and helpful in my Lewes branch.
The reason I did not score you higher is because you recommend
microwave cooking and do not give enough instructions for alternative
methods of cooking the dishes that are not microwave only.
18 de octubre de 2025
Respuesta de ProCook - Lewes
We appreciate your feedback and are glad you enjoy our diverse and tasty products. We will review our cooking instructions for alternative methods to improve our customers' experiences.
Extremely helpful staff a pleasure to…
Extremely helpful staff a pleasure to shop in the Lewes Store
11 de octubre de 2025
Respuesta de ProCook - Lewes
We appreciate you taking the time to leave us this great review! We're so happy to hear you enjoyed our Lewes store and found our staff helpful.
Great selection of all kitchen needs…
Great selection of all kitchen needs and very helpful staff
11 de octubre de 2025
Respuesta de ProCook - Lewes
We appreciate you taking the time to leave us this great review! We're so happy you liked our selection and helpful staff.
Respuesta de ProCook - Lewes
We appreciate you taking the time to share your experience! We're so happy you are pleased with our service and the quality of our product.
Really helpful and approachable staff.
Really helpful and approachable staff.
27 de septiembre de 2025
Respuesta de ProCook - Lewes
We appreciate you letting us know our staff was helpful and approachable! We are so happy to hear it.
Customer service and experience
Helpful staff, great range of products. Staff felt genuinely keen and helpful.
21 de septiembre de 2025
Respuesta de ProCook - Lewes
We appreciate your positive feedback. We are so happy to hear that our staff was helpful and that you found a great range of products.
Good product range
Bought a bargain set of pans which felt great value for money. Really happy with them.
Staff were helpful, no sales pressure.
Went back the next day and bought another set for my daughter!
26 de septiembre de 2025
Respuesta de ProCook - Lewes
We're so happy you feel the pans are great value for money! We appreciate you mentioning our helpful staff and that you returned to purchase another set.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.