Procook carries a good range of keenly priced, good quality products. The Procook Nihon knives that I bought today were to complement the two from the same range that I have had for nearly 5 years... Ver más
Localización
Cambiar localización20-21 High Street, BN7 2LN Lewes, GB
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Consulta las opiniones de los clientes
Lovely selection of cookware, affordable prices and some real bargains. We visited both Lewes and Brighton branches and the staff in both were helpful, polite, warm and welcoming with great product kn... Ver más
La empresa ha respondido
I needed a metal pancake turner, not too stiff nor rigid. Precook had an amazingly varied selection to choose from. They had various widths and thicknesses, some non-metal and others metal, some sharp... Ver más
La empresa ha respondido
I love porcook such good quality items that last and cleans up good 👍 . Would recommend 💯 % if you are looking to freshen up you kitchen they also have all different colours to match your style and... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
20-21 High Street, BN7 2LN, Lewes, Reino Unido
4,9
Excelente
453 opiniones
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En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Purchased a rechargeable coffee bean…
Purchased a rechargeable coffee bean burr grinder. Exchanged a frying pan that had seemed to have lost its non-drink capability.
15 de marzo de 2026
Respuesta de ProCook - Lewes
We appreciate you sharing your experience. We're glad you purchased the grinder and exchanged the frying pan. Thank you for your feedback; it helps us improve.
Good demonstration of product use from…
Good demonstration of product use from staff. Found lady helpful and informative.
10 de marzo de 2026
Respuesta de ProCook - Lewes
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and informative.
Helpful staff
A helpful and enthusiastic staff member swiftly located an item that I had asked about. He showed me the key features and I made my purchase. He also told me about the warranty.
10 de marzo de 2026
Respuesta de ProCook - Lewes
We're happy to hear that our staff swiftly located the item you asked about and explained its features and warranty. We appreciate your positive feedback and are glad you made a purchase.
Very friendly and helpful service
Very friendly and helpful service. When home found that one of the boxes was opened and items missing, as used for display in store. Rectified immediately and box replaced. Given discount.
8 de marzo de 2026
I visited the shop in Lewes twice this…
I visited the shop in Lewes twice this week and both times such amazing staff. So very helpful and courteousz
12 de marzo de 2026
Good advice from shop assistant and…
Good advice from shop assistant and good range of products.
7 de marzo de 2026
Friendly and helpful staff
25 de febrero de 2026
Respuesta de ProCook - Lewes
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Very useful explanation by staff in…
Very useful explanation by staff in looking at cooling utensils which led to us making a purchase
6 de marzo de 2026
Respuesta de ProCook - Lewes
We appreciate you sharing your experience! We're so happy to hear that our staff's explanation about the cooling utensils was useful in your purchase decision.
Good experience.Very helpful assistant and pointed me…
Very helpful assistant and pointed me in the right direction for what I was looking for. Also when I decided to buy a caffetiere, she again explained the differences and helped me choose. Very good.
5 de marzo de 2026
A lovely lady served me and found…
A lovely lady served me and found everything I needed.
5 de marzo de 2026
Respuesta de ProCook - Lewes
We appreciate you taking the time to leave us this great review! We are so happy to hear a lovely lady found everything you needed.
Very pleasant
Very pleasant, helpful member of staff who made the experience very easy.
The knives we bought are excellent & exactly what we needed. They were beautifully packaged for our safety and we appreciated the information on how to care for them
5 de marzo de 2026
Respuesta de ProCook - Lewes
We're happy to hear that our staff member was pleasant and helpful, making your experience easy! We're glad the knives are excellent and met your needs. We appreciate that you valued the packaging and care information.
Excellent friendly advice
Excellent friendly advice, good range and the benefit of a loading bay outside of the shop.
1 de marzo de 2026
Respuesta de ProCook - Lewes
We're happy to hear that you found our advice helpful and appreciated our range and loading bay. Thank you for your positive feedback; we appreciate it!
Very helpful staff.
28 de febrero de 2026
Respuesta de ProCook - Lewes
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Great knives. Helpful staff
The shop assistant was really helpful and knowledgeable.
The knives we purchased are very good. And good value
10 de febrero de 2026
Respuesta de ProCook - Lewes
We appreciate you taking the time to leave us this great review! We're so happy to hear that our shop assistant was helpful and that you like the knives.
Really helpful staff
Really helpful staff . pleasant and friendly. A pleasure to shop there
18 de febrero de 2026
Respuesta de ProCook - Lewes
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our staff helpful, pleasant, and friendly.
Great service - poor product quality
Purchased a pasta roller, which is 'ProCook' branded, and the quality is very poor. Handle keeps falling out, the shaping/cutting tool keeps coming off when you roll and pasta gets stuck in roller as it has a sharp edge. That said, the service was friendly and good, which is reflected in the average score here.
22 de febrero de 2026
Respuesta de ProCook - Lewes
We appreciate your feedback and are sorry to hear about the issues with the pasta roller's quality, especially regarding the handle, shaping tool, and sharp edge. We're glad you found our service friendly. We'll review your comments to improve our products.
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