The staff were very helpful, offering advice and allowing us to try some of the products before we made up our minds. The store is quite small compared to other Pro Cook stores I've visited, but they... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW South Normanton, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Renata at East Midlands ProCook was excellent. She listened attentively to my questions and answered in detail. She was able to demonstrate the differences between various knives and helped me choose... Ver más
La empresa ha respondido
Tha Assistants are very knowledgeable about the products that are sold in the shop. You can browse in a comfortable and friendly atmosphere. The products are high quality and a cooks dream. Support... Ver más
La empresa ha respondido
The ladies in the store were lovely, very communicative, and very knowledgeable about all the products, the usage and the suitability. The store is very neat and tidy and very well laid out. Everythin... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW, South Normanton, Reino Unido
4,8
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Staff are friendly and helpful.
17 de febrero de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Respuesta de ProCook - Mansfield
We appreciate you letting us know our staff was pleasant and helpful; it means a lot to our team that you had a great experience.
Wide range of high quality items and helpful staff
There is always a good range of high quality items for the kitchen. Not always the cheapest but it works out cheaper in the long term because it lasts longer and works better. The staff are very helpful and knowledgeable.
21 de febrero de 2026
Respuesta de ProCook - Mansfield
We're happy to hear you find our kitchen items high quality and that our staff is helpful. It's great to know the durability offers long-term value. Thank you for your feedback!
Lovely shopping experience in Pro Cook
I am really pleased with my Gourmet 8" non stick frying pan. Scrambled eggs were cooked beautifully. No sticking. The lady assistant at the Mansfield McArthur Glen Outlet was really helpful and informative of various products. The price was reasonable too with £5 discount that day.
20 de febrero de 2026
Respuesta de ProCook - Mansfield
We're really pleased you're happy with your new frying pan! It's great to hear the team member at the outlet was so helpful and informative, and that you got a reasonable price.
Helpful frindly staff
16 de febrero de 2026
Respuesta de ProCook - Mansfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Pro cooking on gas!
The store has a fantastic selection of goods, at a great price. Nicely laid out and well lit. Add in some really helpful and knowledgeable staff and you have a great shopping experience.
14 de febrero de 2026
Respuesta de ProCook - Mansfield
We're happy to hear that you enjoyed our fantastic selection of goods and great prices. It's great to know that you found our store nicely laid out and well lit. We appreciate your positive feedback regarding our helpful and knowledgeable staff!
Staff are always helpful and products…
Staff are always helpful and products of excellent quality . Price was very competitive
19 de febrero de 2026
Respuesta de ProCook - Mansfield
We appreciate your positive feedback! We're so glad to hear that you find our staff helpful and our products of excellent quality with competitive prices.
Polite helpful staff
Polite helpful staff, excellent products and reasonable prices.
9 de febrero de 2026
Respuesta de ProCook - Mansfield
We appreciate you sharing your thoughts! We are so happy to hear that you liked our staff, products, and prices.
A great kitchenware shop
Excellent quality products and a vast range. I had good service in store and will call in there again.
18 de febrero de 2026
Respuesta de ProCook - Mansfield
We appreciate you taking the time to share your experience! We're so happy to hear that you found excellent quality products and good service in our store.
Good service at a good price
Excellent service and advice in the store ensured we got a good product at a reasonable price
13 de febrero de 2026
Respuesta de ProCook - Mansfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received excellent service and got a good product.
A great store
A great store, lots of choice, good value and excellent customer service. Will definitely visit again.
13 de febrero de 2026
Respuesta de ProCook - Mansfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our wide selection and excellent customer service.
Staff are amazing
Staff are amazing . Gave us some very helpful and useful information about non stick frying pans.
Shop always looks full of products and is very cheerful with lovely products which we have bought in the past including a set of knives !
17 de febrero de 2026
Respuesta de ProCook - Mansfield
We're happy to hear our staff were amazing and provided helpful information about frying pans. It's great to know you find our shop cheerful with lovely products, including the knives you bought.
Bad advice from shop rep.
Liked the saucepan’s I brought but was told they had cold handles but first time I used them I nearly burnt my finger. Absolutely red hot handles.
16 de febrero de 2026
Respuesta de ProCook - Mansfield
We appreciate your feedback on the saucepans. We're sorry the handles became hot during use, contrary to what you were told. We'll investigate this issue.
Respuesta de ProCook - Mansfield
We appreciate you letting us know our staff was knowledgeable and helpful! We are so happy to hear it.
Respuesta de ProCook - Mansfield
We're happy to hear that we could assist you and provide what you needed. Thank you for your feedback!
Knowledgeable and friendly staff - quality products
I wanted a top quality knife and pro cook seemed my closest retailer some 15 miles away. Had a chance to try a couple of options (tomato and chopping board provided!) And got some great coaching on technique. Knowledgeable and friendly staff made it a pleasure.
14 de febrero de 2026
The staff were polite and helpful when…
The staff were polite and helpful when I asked a question, and double checked that I had the right pan for my hob.
13 de febrero de 2026
Prices are great and staff at east…
Prices are great and staff at east midlands outlet are very nice
12 de febrero de 2026
Excellent products ,great store and…
Excellent products ,great store and very friendly staff , a pleasure to shop in
12 de febrero de 2026
Respuesta de ProCook - Mansfield
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our products, store, and friendly staff.
I had a great experience in store
I had a great experience in store. I came in looking for coffee mugs and saucers. Managed to get some really lovely ones, and then when I got to the till, the lady serving us (I can’t remember her name unfortunately) was so helpful and lovely. Very friendly and was talking to us about the coffee machine we just brought and overall was a great experience. I would 100% choose to go back to this store. Great customer service. Great products.
8 de febrero de 2026
Respuesta de ProCook - Mansfield
We're happy to hear you had a great experience in our store and found lovely mugs and saucers. It's wonderful that our staff was so helpful and friendly, making your visit memorable. Thank you for your positive feedback; we appreciate it!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.