The staff were very helpful, offering advice and allowing us to try some of the products before we made up our minds. The store is quite small compared to other Pro Cook stores I've visited, but they... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW South Normanton, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Renata at East Midlands ProCook was excellent. She listened attentively to my questions and answered in detail. She was able to demonstrate the differences between various knives and helped me choose... Ver más
La empresa ha respondido
Tha Assistants are very knowledgeable about the products that are sold in the shop. You can browse in a comfortable and friendly atmosphere. The products are high quality and a cooks dream. Support... Ver más
La empresa ha respondido
The ladies in the store were lovely, very communicative, and very knowledgeable about all the products, the usage and the suitability. The store is very neat and tidy and very well laid out. Everythin... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW, South Normanton, Reino Unido
4,8
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The products is good but I found after…
The products is good but I found after my first cook the mushroom then cleaned, I found the inside of pan has some spots, I’m not sure how to remove them.
29 de marzo de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
The staff were excellent
The staff were excellent, very approachable, and had good knowledge of the products.
29 de marzo de 2026
Respuesta de ProCook - Mansfield
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff excellent and knowledgeable.
They replaced a non stick saucepan…
They replaced a non stick saucepan under warranty without hesitation and with an apology. It was 4 years old and the non stick surface was failing.
28 de marzo de 2026
Respuesta de ProCook - Mansfield
We appreciate you letting us know our staff was helpful and knowledgeable; it means a lot to our team.
High quality products
We love the high quality products in pro cook. Staff are excellent too.
31 de marzo de 2026
Respuesta de ProCook - Mansfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that you love our high quality products and excellent staff.
Found what I was looking for quickly.
Found what I was looking for quickly.
The assistant was very helpfull at checkout.
15 de marzo de 2026
Respuesta de ProCook - Mansfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you were looking for and that our assistant was helpful.
Respuesta de ProCook - Mansfield
We appreciate you letting us know that our staff was helpful and that we have a good range of products!
Respuesta de ProCook - Mansfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great shop
A really helpful assistant helped me choose a set of knives. Very knowledgeable and polite.
28 de marzo de 2026
Respuesta de ProCook - Mansfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that our assistant was helpful, knowledgeable, and polite in helping you choose knives.
I’m very happy with my ProCook…
I’m very happy with my ProCook purchase. Value for money and quality. I thought the lady was very helpful in helping me choose the right product for me.
23 de marzo de 2026
3 for £10 offer bargain.
Friendly helpful staff, i couldn't see what I wanted and was shown an alternative. And picked up a bargain. Happy days!!!!!
23 de marzo de 2026
The assistant a great shopping experience readily answered our…
The assistant readily answered our questions and quickly resolved our shopping needs
26 de marzo de 2026
Respuesta de ProCook - Mansfield
We appreciate you taking the time to share. We're so happy to hear that our assistant readily answered your questions and quickly resolved your shopping needs.
Haribos
The lady engaged with us in a lovely conversations about Haribos which my daughter was holding a bag of them. It made us feel that they cared about their customers
26 de marzo de 2026
Respuesta de ProCook - Mansfield
We're happy to hear that you felt cared for during your visit! It's wonderful knowing that a simple conversation made your experience more meaningful. Thank you for sharing your positive feedback with us.
love procook buy something every time i…
love procook buy something every time i go in the shop
23 de marzo de 2026
Respuesta de ProCook - Mansfield
We're happy to hear that you enjoy shopping with us so much. Thank you for your continued support; it means a lot to us.
The staff at Procook Macarther…
The staff at Procook Macarther glen,Mansfield are first class, also very knowledgeable
18 de marzo de 2026
Respuesta de ProCook - Mansfield
We appreciate you taking the time to share your positive experience. We're so glad to hear that you found our team at Mansfield knowledgeable and helpful.
Very pleasant shop assistant who…
Very pleasant shop assistant who willingly opened the package for us to inspect the item before purchase. No pressure to buy either!
22 de marzo de 2026
Respuesta de ProCook - Mansfield
We appreciate you sharing your experience! We're so happy to hear that our shop assistant was pleasant and accommodating, and that you felt no pressure to buy.
Good customer service and super quick…
Good customer service and super quick delivery
15 de marzo de 2026
Great customer service
Great customer service, for a first time customer after this experience will be back.
14 de marzo de 2026
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.