The lady that served us had so much product knowledge which gave us confidence in our choice of an expensive set of knives. She had the most amazing customer service which made the whole purchasing ex... Ver más
Localización
Cambiar localizaciónUNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH SHEFFIELD, SOUTH YORKSHIRE, GB
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Consulta las opiniones de los clientes
In many of the superstores/other retailers it’s just there, you either buy it or you don’t, and the staff have no interest or knowledge of the product. ProCook was different, the two staff took time... Ver más
La empresa ha respondido
I gave Procook 4 rather than five because I had to buy a full 4 piece dinner service to replace one broken cereal bowl. They are good but the inability to buy a replacement bowl lets customers down.
La empresa ha respondido
I’ve ordered on line and bought from the store and the service from the staff in the Meadowhall branch and quality of items is great. Love that each piece of the dinner service is individual. The... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH, SHEFFIELD, SOUTH YORKSHIRE, Reino Unido
- 0114550 0341
4,9
Excelente
219 opiniones
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Fantastic service
Fantastic service. The 2 women who were on duty in the shop were excellent. They knew their products and were informative, friendly and courteous. The product we bought (2 12 piece dinner services and 8 matching pasta bowls) are exactly what we wanted.
22 de abril de 2026
Respuesta de ProCook - Meadowhall
We appreciate you sharing your experience. We're happy to hear that the team members were helpful, friendly, and knowledgeable. It's great to know the dinnerware and pasta bowls are exactly what you wanted.
Excellent customer service
Excellent customer service. Nothing was too much trouble for the very friendly staff.
22 de abril de 2026
Respuesta de ProCook - Meadowhall
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff friendly and helpful.
Respuesta de ProCook - Meadowhall
We appreciate you letting us know about our good, polite, and knowledgable service; it means a lot to our team.
bright and welcoming
The store is bright and welcoming with a very good lay out. It is very easy to find what you are looking for with good examples of ideas for different set ups I.e dinner sets, cutlery, pan sets etc. The best part of my recent visit was the staff. The young lady that help myself and my friend had an amazing wealth of knowledge, was friendly and helpful while being professional but not pushy, which is something I find very encouraging and would make me want to visit your store again. All the items that I viewed in store where of a good quality with some brands I recognised plus new ones which looked interesting. They had the items both my friend and I wanted and much more besides. All in all a very pleasant and productive visit. I would highly recommend Pro Cook to anyone and will visit again.
22 de abril de 2026
Respuesta de ProCook - Meadowhall
We're happy to hear that you found the store layout helpful and the staff knowledgeable. It's great to know that you had a pleasant and productive visit and appreciated the quality and variety of our products. We appreciate your recommendation and look forward to your next visit!
Lovely shop
This lovely shop is a new one for me and I loved looking around it. I may have to rethink all my cooking appliances !
21 de abril de 2026
Respuesta de ProCook - Meadowhall
We're happy to hear that you enjoyed exploring our shop! It sounds like you had a wonderful experience browsing our selection. We appreciate you taking the time to share your positive feedback.
Staff were really friendly and…
Staff were really friendly and welcoming- the shop displays were inviting with a good range of products at a good price point
20 de abril de 2026
The young girl that serve me was most…
The young girl that serve me was most helpful, polite and helpful.
17 de abril de 2026
Served by a very pleasant and helpful…
Served by a very pleasant and helpful young girl.
17 de abril de 2026
Friendly helpful staff.
14 de abril de 2026
I do not appreciate receiving repeat…
I do not appreciate receiving repeat requests for reviews especially at 12:20am…
10 de abril de 2026
Respuesta de ProCook - Meadowhall
We apologize for the late-night review requests. We'll address this issue to prevent future inconveniences. Thanks for your feedback.
Great service
Visited store on Friday 11th April, super friendly service, Khushboo was great helping me choose a chefs knife for my dad’s birthday.
Great experience!
11 de abril de 2026
Respuesta de ProCook - Meadowhall
We're glad you enjoyed your experience. It's great to hear that our service was super friendly and that our team member helped you choose a chef's knife for your dad's birthday. Thanks for your positive feedback!
The sales person was very helpful and…
The sales person was very helpful and knowledgeable. She demonstrated how the products worked and tried to get us value fir our money
6 de abril de 2026
Respuesta de ProCook - Meadowhall
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our sales person was helpful, knowledgeable, and showed you the products.
Kitchen knives
I have purchased cookware from them before I needed a sharp kitchen knife the lady who served me was very friendly and informative I was spoiled for choice i ended up buying two knifes and a pair of kitchen scissors i would definitely use them again
9 de abril de 2026
Respuesta de ProCook - Meadowhall
We're happy to hear that the service was friendly and informative while you were choosing your new kitchen knife. It's great you found what you needed, and we appreciate your intention to shop with us again.
Made extremely welcome as soon as we…
Made extremely welcome as soon as we entered the store, had great help choosing the right items love the choice in store and so pleased it’s on our doorstep.
8 de abril de 2026
Respuesta de ProCook - Meadowhall
We appreciate you taking the time to leave us this great review! We're so happy to hear that you felt welcome and received great help. It's wonderful you love the choices!
Respuesta de ProCook - Meadowhall
We appreciate you letting us know our staff was helpful and nice; it means a lot to our team.
Knowledgeable staff excellent kit
Knowledgeable staff. The gent who was helping me find what I wanted listened to what I asked for, asked intelligent questions and recommended some fantastic bits of kit that quickly became our favourites
23 de marzo de 2026
Respuesta de ProCook - Meadowhall
We're happy to hear that our knowledgeable staff listened to your needs and recommended fantastic items that became your favorites! We appreciate your positive feedback.
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