Excellent experience at ProCook. The store was clean and well-organised, with a great range of high-quality cookware at very reasonable prices. The staff were friendly, knowledgeable, and happy to hel... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The stuff was Very helpful and informative and positive . The product were amazing. First time buying but currently not the last one !!!
La empresa ha respondido
The lady at the Rushden store was brilliant - we had to return our roasting tins afer only 3 weeks because the enamel was coming off, she exchanged them for a more expensive range for free. Unfortunat... Ver más
La empresa ha respondido
The member of staff was very helpful and saved us money on the item we wanted so were able to buy another item we were going to leave until another time
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, Reino Unido
4,9
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de ProCook - Rushden Lakes
We appreciate your kind words about our products and service.
The staff were so helpful and friendly…
The staff were so helpful and friendly it is always a pleasure to shop there.
30 de mayo de 2026
Respuesta de ProCook - Rushden Lakes
We're so glad you enjoyed your shopping experience and found our staff helpful and friendly! We appreciate your kind words.
Excellent
Excellent experience at ProCook. The store was clean and well-organised, with a great range of high-quality cookware at very reasonable prices. The staff were friendly, knowledgeable, and happy to help without being pushy. Really impressed with both the products and service—will definitely be coming back!
30 de mayo de 2026
Respuesta de ProCook - Rushden Lakes
We're so pleased you had an excellent experience with us! It's wonderful to hear you found our store clean, well-organized, and our staff friendly and knowledgeable. We appreciate your kind words and look forward to your next visit!
A great friendly efficient sales team.
30 de mayo de 2026
Respuesta de ProCook - Rushden Lakes
We're glad you enjoyed our sales team!
The stuff was Very helpful and…
The stuff was Very helpful and informative and positive .
The product were amazing.
First time buying but currently not the last one !!!
25 de mayo de 2026
Respuesta de ProCook - Rushden Lakes
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you enjoyed our products and found our team helpful. We look forward to your next visit!
Frying pan
The member of staff was very helpful and saved us money on the item we wanted so were able to buy another item we were going to leave until another time
29 de mayo de 2026
Respuesta de ProCook - Rushden Lakes
We're so glad our team could help you find a great solution and get everything you needed! Thank you for sharing your positive experience.
A real find.
Attentive and helpful staff, well displayed items, and a good, and varied, selection.
27 de mayo de 2026
Respuesta de ProCook - Rushden Lakes
We're so glad you enjoyed our well-displayed items and varied selection, and found our staff helpful! Thank you.
Respuesta de ProCook - Rushden Lakes
We appreciate your kind words. We are glad you enjoyed our product and staff.
Really helpful
Really helpful, knowledgeable staff. The staff were able to honour a deal I saw on line. Super happy with my purchase.
11 de mayo de 2026
Respuesta de ProCook - Rushden Lakes
We're so happy you found our staff helpful and knowledgeable, and that we could honor your online deal!
Really good experience at precook
Really good experience at precook. I was looking for a particular item and was taken to where it was located in the store.
Thy have a great range of items.
Staff were friendly but still professional.
16 de mayo de 2026
Respuesta de ProCook - Rushden Lakes
We're so glad you had a great experience and found our team friendly and professional. It's wonderful to know we could help you find what you needed!
Visit from time to time and usually buy…
Visit from time to time and usually buy something we need. We bought some nice cups which were on offer and really happy with them. Always nice to browse the store and the staff are always friendly.
15 de mayo de 2026
Respuesta de ProCook - Rushden Lakes
We're so glad you enjoy browsing our store and are happy with your recent purchase of cups! It's wonderful to hear our staff are always friendly.
Excellent service.
Efficient staff member who knew his products and was able to help. Packed them so that the ceramic baking dishes got home in one piece.
15 de mayo de 2026
Respuesta de ProCook - Rushden Lakes
We're so glad to hear our staff was efficient and knowledgeable, ensuring your baking dishes arrived safely! Thank you for your kind words.
Your shop in Rushden Lakes has a good…
Your shop in Rushden Lakes has a good atmosphere bright and clean. Sells good quality cooking utensils. I found what I needed with help from your assistant.
14 de mayo de 2026
Respuesta de ProCook - Rushden Lakes
We're so pleased you enjoyed the bright, clean atmosphere and found good quality cooking utensils. We're glad our assistant was helpful.
Very prompt and cheerful help from…
Very prompt and cheerful help from assistant as usual and lovely products.
13 de mayo de 2026
Respuesta de ProCook - Rushden Lakes
We're so glad you received prompt, cheerful help and enjoyed our lovely products! Thank you.
Staff are friendly & helpful and the…
Staff are friendly & helpful and the whole experience of shopping here is a very pleasant one
13 de mayo de 2026
Respuesta de ProCook - Rushden Lakes
We're so glad you found our staff friendly and helpful. We appreciate you sharing your pleasant shopping experience with us!
Everything that we needed was found and…
Everything that we needed was found and not too pricey
11 de mayo de 2026
Respuesta de ProCook - Rushden Lakes
We're glad you found what you needed at a great price!
No help or advice in store
9 de mayo de 2026
Respuesta de ProCook - Rushden Lakes
We are sorry to read this review and will pass this over to the store.
Respuesta de ProCook - Rushden Lakes
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Unique affordable kitchen based gifts.
I was able to find lots of unique affordable gifts for use in the kitchen
3 de mayo de 2026
Respuesta de ProCook - Rushden Lakes
We're so glad you found many unique and affordable kitchen gifts with us! We appreciate your feedback.
Very good service …
Staff very friendly and helpful quick service
Store clean and fresh appearance
Good selection of dinner sets
2 de mayo de 2026
Respuesta de ProCook - Rushden Lakes
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our staff, service, and selection.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.