Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced i... Ver más
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Localización
Cambiar localizaciónUnit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
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Consulta las opiniones de los clientes
Replaced all my old saucepans and frying pans with ProCook. Great quality, very reasonable price and very helpful staff in store.
Great range and selection of goods. I ws shopping specifically for a replacement utility knife. The staff member who served me was helpful, knowledgable, and gave advice but wasn't 'pushy' at all.... Ver más
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The staff in the Rushden lakes store are unfailingly positive, friendly and welcoming. Very well informed on their products and helpful. The range of products available are generally of a very high s... Ver más
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Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, Reino Unido
4,9
Excelente
1 mil opiniones
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En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Excellent service very helpful staff…
Excellent service very helpful staff who understood my autistic reason to hold the knives while choosing one.
Never had a bad product or service.
17 de junio de 2026
Respuesta de ProCook - Rushden Lakes
We're so pleased our staff provided excellent, understanding service. We appreciate your kind words and continued support!
Pleasant and helpful staff -nothing too…
Pleasant and helpful staff -nothing too much trouble.
12 de junio de 2026
ProCook at Rushden Lakes run a tight…
ProCook at Rushden Lakes run a tight ship - always professional and friendly- assisted me straight away finding pro level scissors - the cheap ones just don’t cut it !!
12 de junio de 2026
Respuesta de ProCook - Rushden Lakes
We are delighted you enjoyed our products and staff. We appreciate your positive feedback.
Always a good price and staff are aways…
Always a good price and staff are aways helpfully
10 de junio de 2026
Respuesta de ProCook - Rushden Lakes
We appreciate your positive feedback! We're glad you find our prices good and our staff helpful.
The staff were polite and helpful
The staff were polite and helpful. The product was exactly what I was looking for.
9 de junio de 2026
Respuesta de ProCook - Rushden Lakes
We're so glad our staff was helpful and you found exactly what you needed! Thank you for your kind words.
Quick and high quality service
Very prompt service , helpful with recomendation.
The product itself is very good
6 de junio de 2026
Respuesta de ProCook - Rushden Lakes
We appreciate your feedback.
Elite pan set.
I bought the Elite six pan set which included 3 saucepans. I asked to swap the smallest saucepan in the set for a smaller saucepan. I would have paid the same price but the staff wouldn't consider it.
3 de junio de 2026
Respuesta de ProCook - Rushden Lakes
Tony
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Staf very helpful and good selection of…
Staf very helpful and good selection of products
7 de junio de 2026
The staff were very helpful
The staff were very helpful, polite and knowledgeable.
6 de junio de 2026
Perfect
Firstly , the stock in the store is beautiful. Secondly , the staff are friendly & helpful. Lovely shop.
2 de junio de 2026
Everything about my shopping experience…
Everything about my shopping experience was so easy and the staff were very friendly and helpful
18 de mayo de 2026
Members of staff are keen to help and…
Members of staff are keen to help and give information about products and offers
30 de mayo de 2026
Great Wok needed a new pan this…
Great Wok needed a new pan this csrtainly did the job no more cheap psns this will last me
30 de mayo de 2026
Lovely shop
Lovely shop. Never been in before. Extremely helpful staff told me about an offer I hadn’t seen. Will be back xx
2 de junio de 2026
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