A really good selection of knife collection holders. I bought a magnetic glass one for a reduced price and very good value. A set of glasses and glass cake display dome. All well priced and assistant... Ver más
Localización
Cambiar localizaciónUnit 62 Westquay Shopping Centre, SO15 1QE Southampton, GB
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Consulta las opiniones de los clientes
Arrived at Southampton Procook looking to upgrade our saucepans they had a great choice of high quality good value kitchenware.Very helpful staff no pressure sales pitch .a great shopping experience e... Ver más
La empresa ha respondido
Very helpful assistant in the shop. Sorry, can't remember his name. He took the time to explain about the different types of kitchen knives. He let me try chopping some vegetables to see which knife h... Ver más
Great service, staff came over when they saw we were looking at knives and ask if I wanted to try and was very helpful in talking about them, giving some advice or thoughts when asked with no feeling... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 62 Westquay Shopping Centre, SO15 1QE, Southampton, Reino Unido
- 023 8268 1036
4,7
Excelente
274 opiniones
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Great cookwear
Great cookwear. Well made and robust. Had the same Procook saucepans for 12 years, only changed the saucepans because we moved house and they had a induction hob. Would highly recommend.
27 de enero de 2026
IT IS A VERY NICE STORE
IT IS A VERY NICE STORE. THEY ARE VERY FREINDLY AND HELPFUL. AS I WENT AND CHANGE MY PANS SETS THAT I HAD FOR A LONG TIME. SO WE SHOP IN TO PROCOOK. AND TRY THIS NEW PROCOOK PANS AND THEY ARE VERY GOOD.
25 de enero de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Respuesta de ProCook - Southampton
We appreciate you letting us know our staff was polite, friendly, and helpful; it means a lot to our team.
Supreme service at Southampton
Shopped at Southampton. Initially, Katie listened to all my needs and tried to resolve this. As the dinner service was a clearance item, she could only source one, but we needed 2. She, along with Carly contacted Bournemouth for my husband to buy on Tuesday. There was initially no answer but they persisted. We found that even though we had left the shop, they had made a reservation on our behalf. We have shopped with Procook previously but this service was above and beyond. I have spoken to one of the ladies concerned but feel that when things are so right it should be acknowledged by managers. You deserve to know about your people. We will return. Thank you once again. Karen
31 de enero de 2026
Opinión espontánea
Respuesta de ProCook - Southampton
We appreciate you taking the time to share your positive experience in Southampton. We're happy to hear that the team went above and beyond to meet your needs and make a reservation for you. It's wonderful to know that their persistence and dedication were so helpful. We value your acknowledgment of their exceptional service, and we will certainly share your kind words with management. We look forward to welcoming you back in the future.
High quality products at a fair price.
28 de enero de 2026
Respuesta de ProCook - Southampton
We appreciate your positive feedback; we're so glad you value our high-quality products at a fair price.
Great variety and great customer sevice…
Great variety and great customer sevice very helpful
17 de enero de 2026
Very friendly staff
Very friendly staff. Who took me p what I wanted. Knowledgeable too
26 de enero de 2026
Ok recomendet
25 de enero de 2026
Respuesta de ProCook - Southampton
We appreciate your positive feedback regarding our polite staff and cookware selection; we are so happy you enjoyed them!
It was quick & everyone was very helpful
It was quick & everyone was very helpful
19 de enero de 2026
Respuesta de ProCook - Southampton
We appreciate you letting us know everyone was very helpful, and that your visit was quick. We're so happy to hear it!
Great jobs alls well
18 de enero de 2026
Respuesta de ProCook - Southampton
We appreciate your positive feedback; we are so glad everything went well during your visit with us.
Pro Cook is as the name implies a pro…
Pro Cook is as the name implies a pro cooking suppler. The company is reliable and you pay for what you get,
13 de enero de 2026
Respuesta de ProCook - Southampton
We appreciate you taking the time to share your experience. We're so happy to hear that you find us a reliable pro cooking supplier, and that you get what you pay for.
The pans and plates look great!
17 de enero de 2026
The staff were very knowledgeable and…
The staff were very knowledgeable and friendly
18 de enero de 2026
Respuesta de ProCook - Southampton
We appreciate you letting us know our staff was knowledgeable and friendly! We are so happy to hear it. Thank you.
Great shop in Southampton West Quay
Great shop in Southampton West Quay. Fantastic range of items, and pleasant staff.
17 de enero de 2026
I went in to buy a knife after having a…
I went in to buy a knife after having a terrible experince next door in john lewis. I was greeted by friendly staff was shown the knives i had selected and was allowed to handle them. I would definatly return as they had lits of other items ideal for the cook
16 de enero de 2026
Perfect cooking
Perfect cooking, a little bit heavier than I would expect, but I definitely buy another one.
11 de enero de 2026
Respuesta de ProCook - Southampton
We're glad you enjoyed the cooking! We appreciate your feedback about the weight and are happy you'd consider purchasing again. Thanks!
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