Your staff were great with my son buying his first set of professional knives as an apprentice chef. They made sure everything was demonstrated really safely and went through everything with him in de... Ver más
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2-3 Pydar Street, TR1 2AR Truro, GB
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Your staff were great with my son buying his first set of professional knives as an apprentice chef. They made sure everything was demonstrated really safely and went through everything with him in de... Ver más
La empresa ha respondido
The egg poacher as a product was very poor and in fact dangerous to use. It returned it to you store for a refund. We tried 3 other poachers from the store room and they all had the fault of an ill fi... Ver más
Came in to look for a new set of knives, Charlotte was of utmost help and pointed out all the information needed and was lovely to talk to! She made the whole experience of discussing styles, prices a... Ver más
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We were greeted with a lovely cheerful welcome. We explained what we were looking for. We received lots of advice and were shown a full range of products. Then we were left to investigate the range.... Ver más
La empresa ha respondido
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
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2-3 Pydar Street, TR1 2AR, Truro, Reino Unido
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Amazing selection and prices! The staff were so friendly and helpful

Respuesta de ProCook - Truro
A great store, friendly, helpful staff, everything neatly displayed in appealing ways, well labelled and of course great products.

Respuesta de ProCook - Truro
Very helpful, friendly and enthusiastic staff. The shop offers a great range of quality items. I'm so pleased we still have shops like this in Truro, so we need ro support them and stop buying everything from Amazon.

Respuesta de ProCook - Truro
Great customer service and got what I needed. Excellent knife

Respuesta de ProCook - Truro
Staff are amazing knowledgeable and friendly and helpful

Respuesta de ProCook - Truro

Respuesta de ProCook - Truro
On holiday in Cornwall, we saw some small cast iron casseroles in the Truro store for sale at £20. They were ideal for our needs but quite heavy. I asked a member of staff if delivery was expensive. She said it wasn't and we could order in the shop for delivery to our Yorkshire home. We bought three and took them to the desk. I was pleasantly surprised when the assistant said that there was no delivery charge for items of £60 or over. We placed the order in Truro on Thursday afternoon; they arrived safely at our home on Friday morning. An Extraordinary level of service.

Respuesta de ProCook - Truro
My first visit to ProCook. Was impressed with the range of products and helpful staff. Would definitely shop here again.

Respuesta de ProCook - Truro

Respuesta de ProCook - Truro
When I was in the store I am disabled anwalk slow with a stick and my husband was looking for me and the lady was watching us like we were going to still the items

Respuesta de ProCook - Truro
Bought the top of the range coffee machine, store experience good delivery quick but product useless, in use for 5 days, made about 10 cups of coffee but have had two major blockages on the grinder. The latest today have even had to resort to trying to use the vacuum cleaner to clear it, but after over half an hour of repeated dismantling, brushing, reassembly And retrying it still reports grinder overload. So in my view over priced junk that can’t even successfully grind coffee beans.

Respuesta de ProCook - Truro
The retail experience was awful. Why employ people who clearly would prefer not to be there? We could have bought, say, four different sets of stock pots on line and returned the three we didn’t want, presumably resulting in you sending the returned items to landfill, but no we wanted to touch and feel the items. Truro has seen better days and unacceptable interaction with bored and unknowledgeable staff in your store, and possibly other Truro stores, does not encourage people to return to the “High Street”.
Up your game!

Respuesta de ProCook - Truro
Sales assistant was cheerful, knowledgable, provided excellent advice and very helpful.

Respuesta de ProCook - Truro
I was looking to replace my old ProCook frying pan. There were a number of pans on offer but i was unsure as to the difference. A delightful lady helped me make my choice - without any pressure to purchase a particular one./brand. This made for a pleasurable shopping experience.

Respuesta de ProCook - Truro
Great shopping experience great products and such a helpful assistant thanks -

Respuesta de ProCook - Truro
Very friendly shop staff. Sharp knife with a full blade guard for a very reasonable price.

Respuesta de ProCook - Truro
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