The guidance and help we were offered at the Truro branch when buying kitchen knives was superb. We were not rushed with the purchase and given every opportunity to try the knives out on their choppin... Ver más
Localización
Cambiar localización2-3 Pydar Street, TR1 2AR Truro, GB
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Consulta las opiniones de los clientes
Your staff were great with my son buying his first set of professional knives as an apprentice chef. They made sure everything was demonstrated really safely and went through everything with him in de... Ver más
La empresa ha respondido
The egg poacher as a product was very poor and in fact dangerous to use. It returned it to you store for a refund. We tried 3 other poachers from the store room and they all had the fault of an ill fi... Ver más
Came in to look for a new set of knives, Charlotte was of utmost help and pointed out all the information needed and was lovely to talk to! She made the whole experience of discussing styles, prices a... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
2-3 Pydar Street, TR1 2AR, Truro, Reino Unido
4,9
Excelente
985 opiniones
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Amazing staff who provided an excellent…
Amazing staff who provided an excellent service. It was great to get to try out the knifes to see which ones suited us best
20 de junio de 2026
Respuesta de ProCook - Truro
We're so glad our staff provided excellent service and you enjoyed trying out the knives to find your perfect fit! Thank you for your kind words.
Respuesta de ProCook - Truro
We appreciate your kind words about our team.
Respuesta de ProCook - Truro
We're glad our staff was helpful. We appreciate your feedback!
Brilliant cookeare and friendly…
Brilliant cookeare and friendly knowledgeable staff
16 de junio de 2026
Respuesta de ProCook - Truro
We're delighted you enjoyed our cookware and staff!
Helpful advice.
15 de junio de 2026
Very good service from a well informed…
Very good service from a well informed Cornish maid. Will definitely be going back.
6 de junio de 2026
Lovely store and staff
Lovely store, the staff are all so helpful, friendly and professional.
10 de junio de 2026
Quality products and lovely staff
Lovely team who were eager to help. Great product selections.
3 de junio de 2026
The sales lady was helpful and happy
The sales lady was helpful and happy. So lovely to shop there
3 de junio de 2026
Happy and would recommend and would buy…
Happy and would recommend and would buy again keep up the good work friendly staff everything is the best 👌 👍 X x
3 de junio de 2026
Respuesta de ProCook - Truro
We're so happy you enjoyed our friendly staff and excellent service! We appreciate your kind words and recommendation.
Excellent shopping experience
The young lady that served me enquired what I was looking for but she was not pushy, usually I was say "just looking". She was so helpful with the coffee machines and explained very well....I didnt buy one on that day but am definitely thinking more about it.....I then asked about the knives and she gave me a knife I was looking at and let me try it out on some vegetables...from that I bought a set of three....very good shopping experience which is sadly so lacking today in all areas.
2 de junio de 2026
Good quality product .great value for…
Good quality product .great value for money cashier very friendly and helpful
30 de mayo de 2026
Respuesta de ProCook - Truro
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Had the product we needed and staff…
Had the product we needed and staff were very helpful
30 de mayo de 2026
Respuesta de ProCook - Truro
We're delighted we had what you needed and our staff was helpful. Thank you!
Amazing selection and prices
Amazing selection and prices! The staff were so friendly and helpful
28 de mayo de 2026
Respuesta de ProCook - Truro
We're so glad you enjoyed our selection, prices, and found our staff friendly and helpful!
A great store
A great store, friendly, helpful staff, everything neatly displayed in appealing ways, well labelled and of course great products.
27 de mayo de 2026
Respuesta de ProCook - Truro
We're so glad you enjoyed our store, our friendly team, and our appealing displays. We appreciate your kind words about our products!
Helpful and enthusiastic staff.
Very helpful, friendly and enthusiastic staff. The shop offers a great range of quality items. I'm so pleased we still have shops like this in Truro, so we need ro support them and stop buying everything from Amazon.
23 de mayo de 2026
Respuesta de ProCook - Truro
We're so glad you appreciated our helpful staff and the quality items! We agree, supporting local shops is vital. Thank you for your kind words.
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