ProCook - Truro Opiniones 

968
TrustScore: 5 sobre 5

4,9

2-3 Pydar Street, TR1 2AR Truro, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Your staff were great with my son buying his first set of professional knives as an apprentice chef. They made sure everything was demonstrated really safely and went through everything with him in de... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The egg poacher as a product was very poor and in fact dangerous to use. It returned it to you store for a refund. We tried 3 other poachers from the store room and they all had the fault of an ill fi... Ver más

Valorada con 5 estrellas sobre 5

Came in to look for a new set of knives, Charlotte was of utmost help and pointed out all the information needed and was lovely to talk to! She made the whole experience of discussing styles, prices a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were greeted with a lovely cheerful welcome. We explained what we were looking for. We received lots of advice and were shown a full range of products. Then we were left to investigate the range.... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito por la empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Información de contacto

  • 2-3 Pydar Street, TR1 2AR, Truro, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

968 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(968)

25.677 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We were approached by Charlotte who…

We were approached by Charlotte who took us through the range of items available. She was friendly professionally and not at all pushy.
Could not fault the experience - she even brought the items out to our car.

6 de mayo de 2026
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Respuesta de ProCook - Truro

We're so pleased to hear about your positive experience! It's wonderful that our team provided such friendly and professional assistance, even helping with your items to your car. Thank you for sharing your kind feedback.

Valorada con 3 estrellas sobre 5

Lovely shop but snooty staff

Lovely shop with everything the home cook needs. However, I found the staff a bit snooty! I bought an oil sprayer and when the assistant asked which oil I used and said olive, she asked where I bought it from and when I said a supermarket she was very dismissive. Put’s me off going there again!

1 de mayo de 2026
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Respuesta de ProCook - Truro

We are really sorry to read this and will pass your comments on to the store.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Item demonstrated really well. Very friendly & helpful staff. They even gave our dog a treat! Highly recommend.

22 de abril de 2026
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Respuesta de ProCook - Truro

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received excellent service and found our staff friendly and helpful.

Valorada con 5 estrellas sobre 5

Really helpful and fun sales assitant…

Really helpful and fun sales assitant who helped us find exactly what we wanted.

22 de abril de 2026
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Respuesta de ProCook - Truro

We appreciate you sharing your experience! We're so glad to hear that our sales assistant helped you find what you wanted and that you had fun shopping with us.

Valorada con 5 estrellas sobre 5

Staff really pleasant

Staff really pleasant, helpful and knowledgeable. Great service

21 de abril de 2026
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Respuesta de ProCook - Truro

We appreciate you sharing that our staff was pleasant, helpful, and knowledgeable, and that you had great service!

Valorada con 5 estrellas sobre 5

Excellent member of the Pro cook staff…

Excellent member of the Pro cook staff called Charlotte. She was amazing?ing, helpful and informative.

24 de abril de 2026
Logotipo de ProCook - Truro

Respuesta de ProCook - Truro

We're happy to hear that you had such a positive experience! It's great to know that a staff member was so helpful and informative. Thank you for your feedback.

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