Represents great value in a small friendly store. You have to stop yourself buying too much but friendly staff and good to see IRL before you buy also. I did most my shop online weeks before but in pe... Ver más
Localización
Cambiar localizaciónUnit 1001, Montfichet Rd, E20 1EJ London, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Really great choice and value for money products at all price levels. We purchased a set of Nihon Knives. Great quality product, simply but well packaged in recyclable cardboard. We were encouraged... Ver más
The staff at the Westfield Stratford store were very helpful. They were attentive without being overbearing. I usually avoid going into physical shops, but I will look forward to my next ProCook visit... Ver más
From the moment I walked into the store, the staff were attentive, supportive and friendly. I was able to shop and look around knowing that someone was there to help me if I had any questions. The cus... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 1001, Montfichet Rd, E20 1EJ, London, Reino Unido
4,8
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de ProCook - Westfield Stratford
We appreciate you letting us know our products are good and our service is calm; it means a lot to our team.
Comfortable and productive visit.
Nice products, nice selection and helpful staff.
23 de junio de 2026
Super Friendly and Knowledgeable Staff :)
A lady called Anisa came up to me to offer help. I was looking for a Japanese inspired knife set for my uncles birthday and a board to match with it. She was super helpful in explaining the knives and how she feels about each design etc. She was super knowledgeable, respectful and bubbly speaking to me as a customer. As someone who suffers from anxiety, this really helped me find what I was looking for whilst making me feel comfortable. Super grateful. I’ll definitely come back and buy more.
30 de junio de 2026
Opinión espontánea
Good customer service
Good customer service, friendly staff and good offers in the store.
24 de junio de 2026
Top Quality products at competitive…
Top Quality products at competitive prices and guarantee.. Wow ! I dont think any other brand beats that..
27 de junio de 2026
Helpful staff
Friendly and helpful staff at the store.
She helped me locate the product and discussed the advantages and disadvantages of each.
20 de junio de 2026
The store employees were very helpful
The store employees were very helpful. The store was well laid out and easy to find what I was looking for. The checkout was smooth. The product represented fair value.
22 de junio de 2026
Respuesta de ProCook - Westfield Stratford
We're so pleased you found our staff helpful and the store well-organized. We appreciate your positive feedback on your smooth checkout and product value!
Cool shop
The staff was great! Super friendly and helpful! It's always nice shopping here
22 de junio de 2026
Respuesta de ProCook - Westfield Stratford
We're so glad you enjoyed your shopping experience and found our staff friendly and helpful! Thank you for your kind words.
It’s really good quality and heavy and…
It’s really good quality and heavy and worth of money.
20 de junio de 2026
Respuesta de ProCook - Westfield Stratford
We're happy you found our quality and value excellent. Thank you!
Excellent customer service by the staff…
Excellent customer service by the staff members who were friendly, knowledgeable and engaging. I will be returning to the shop.
15 de junio de 2026
Respuesta de ProCook - Westfield Stratford
We're so glad to hear you had an excellent experience with our friendly, knowledgeable, and engaging staff. We look forward to your return!
very good service
I really liked the staff, they were very nice and helped me with my questions
18 de junio de 2026
Respuesta de ProCook - Westfield Stratford
We're so happy our staff was very nice and helped you with your questions. Thank you for your kind words!
From the moment I walked into the store…
From the moment I walked into the store the sales assistant greeted me with a friendly smile and asked if I needed any help while not being over bearing.
I knew what I needed but didn't know the professional name, I explained what I wanted and was give options and advice on each option once the sale assistant quickly identified what it was I wanted
A really lovely experience and staff
13 de junio de 2026
The customer service was brilliant
The customer service was brilliant, they were very helpful
9 de junio de 2026
Respuesta de ProCook - Westfield Stratford
We are so glad our customer service was brilliant and very helpful! We appreciate your kind words.
Respuesta de ProCook - Westfield Stratford
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
Good Quality Products
The products which we bought are of very good quality and value for money.
9 de junio de 2026
Respuesta de ProCook - Westfield Stratford
We're glad you found our products to be of good quality and value. Thank you for your feedback!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.