Shaun was informative and helpful. He knew his products. A day later I found chips on the non stick range and went back. The you girl initially appeared quite serious but she was very helpful. Would d... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU Leeds, GB
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Consulta las opiniones de los clientes
It's my favorite brand, with a wide range of high-quality product. I really enjoy shopping in this store and the staff is very polite and helpful which makes me enjoy shopping here even more.
Great shop to look around. Products are good quality with a good choice. Staff friendly and helpful offering excellent service. Look forward to visiting again.
Great staff member at your White Rose store who went above and beyond for me ringing round other stores to find stock for me. Polite, Professional and deserves a thank you from her manager and a grate... Ver más
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Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU, Leeds, Reino Unido
4,9
Excelente
669 opiniones
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Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
A shop full of different range of…
A shop full of different range of products with a fantastic customer service.
29 de abril de 2026
Service was excellent 👌, and the chap helped me to the car with my goods
Service was excellent 👌
24 de abril de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
The helpfulness and the politness of…
The helpfulness and the politness of the staff
23 de abril de 2026
Respuesta de ProCook - White Rose
We appreciate you letting us know our staff was helpful and polite; it means a lot to our team.
I was looking for something in…
I was looking for something in particular. The lady behind the counter was very helpful and showed me what I wanted. Very helpful and polite staff at the White Rose Centre in Leeds.
23 de abril de 2026
Respuesta de ProCook - White Rose
We're happy to hear that our staff at the White Rose Centre in Leeds were very helpful and polite in showing you exactly what you wanted. We appreciate your positive feedback!
Respuesta de ProCook - White Rose
We're happy you found what you were looking for and that our assistance was helpful! We appreciate your positive feedback.
Excellent customer service
22 de abril de 2026
Respuesta de ProCook - White Rose
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Respuesta de ProCook - White Rose
We appreciate you letting us know that the seller was very helpful! We are so grateful for your kind words.
Shop assistant pleasant & helpful
16 de abril de 2026
Respuesta de ProCook - White Rose
We appreciate you letting us know our shop assistant was pleasant and helpful; it means a lot to our team that you had a positive experience.
Very helpful staff.
18 de abril de 2026
Good quality products at s value for money price.
Good quality products at s value for money price ans always and friendly helpful staff.
17 de abril de 2026
A member of staff at white rose shop…
A member of staff at white rose shop Leeds was most helpful we wanted a set of 4 pans she helped us find the best for our requirements at a good price and explained about the guarantee
9 de abril de 2026
Helpful and friendly staff
13 de abril de 2026
Excellent crepe pan ( pancakes) and…
Excellent crepe pan ( pancakes) and great customer service.
Thank you
7 de abril de 2026
Respuesta de ProCook - White Rose
We're happy to hear that you are satisfied with the crepe pan and our customer service! Thank you for sharing your positive experience with us.
Love the costumer service
Love the costumer service. Feel spoils when I’m at he shop
3 de abril de 2026
Respuesta de ProCook - White Rose
We're glad you enjoyed your experience and appreciate the kind words. Our team aims to provide excellent service for everyone.
Excellent choice of kitchen knives and…
Excellent choice of kitchen knives and so much easier than trying to purchase them on line. Very friendly and informative staff.
3 de abril de 2026
Respuesta de ProCook - White Rose
We appreciate you sharing your experience! We're so happy to hear that you found an excellent choice of knives and friendly, informative staff, making it easier than online.
Respuesta de ProCook - White Rose
We appreciate your positive feedback regarding our brilliant staff and products; we are delighted you enjoyed them!
They very helpful cause I need knife…
They very helpful cause I need knife wer my daughter could use as she’s left handed
& 3 knife’s for £10 she help me to make the right choice
26 de marzo de 2026
Respuesta de ProCook - White Rose
We're happy to hear that our team was helpful in finding suitable knives for your daughter. Thank you for sharing your positive experience with us; we appreciate it!
Christopher was nothing short of…
Christopher was nothing short of amazing walking us through our options for steel pans, he also gave us tips on how to clean the panz. Him and Becky helped sort us ant the till and we appreciated their friendly manner and conversation. We have since used the pan and are so happy with it. He has helped us previously and we really appreciate his help.
29 de marzo de 2026
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