Great customer care Lady on desk is very knowledgeable and helpful Price given for job - front pads and discs Booked my car in for next day (but offered same day) Arrived at 08:45 - car ready b... Ver más
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Localización
Cambiar localizaciónUnit 1, Crowbridge Road, Orbital Park, TN24 0GA Ashford, Kent, GB
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Consulta las opiniones de los clientes
It was easy to get a phone quote to replace the front discs & pads on the car, which was over £100 cheaper than the dealership. Booked the vehicle in for a few weeks later and they were expecting me w... Ver más
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Lady at Reception was amazing! I had a red warning light come up on my dashboard saying to take car for checking asap as fault could be dangerous. She immediately found someone to assist (car needed b... Ver más
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I always take my car here, they provide a great service, often fitting car in at short notice. The team are friendly and helpful, very trustworthy & honest. I wouldn’t use another garage now
La empresa ha respondido
Información sobre la empresa
- Tienda de neumáticos
- también en la categoría
- Estación de inspección de automóviles
- Servicio de alineación de ruedas
- Servicio de automóvil
- Tienda de baterías para automóviles
- Tienda de frenos
Sobre Protyre Autocare - Ashford Service Centre
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
Unit 1, Crowbridge Road, Orbital Park, TN24 0GA, Ashford, Kent, Reino Unido
- 01233 503355
4,8
Excelente
944 opiniones
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Friendly polite reception and the…
Friendly polite reception and the mechanic was pleasant too.
Booked the evening before online and my appointment was swiftly dealt with.
Have much Trust in Protyre Services.
Will be back for a service.
Thank you.
6 de febrero de 2026
Very efficient staff
Easy access for me
Always friendly staff
Explain what needs to be done
Do not try to push any extra works on you
26 de enero de 2026
Easy to book.very good price..staff…
Easy to book.very good price..staff were very polite and prompt
21 de enero de 2026
Always efficient and keep me informed…
Always efficient and keep me informed of any problems very friendly team
16 de enero de 2026
Quick efficent and a waiting room all…
Quick efficent and a waiting room all good thanks
14 de enero de 2026
Amazing friendly staff and always…
Amazing friendly staff and always honest evaluation.
12 de enero de 2026
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En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Bit disappointed
I really like this garage, I’ve had great experiences in the past. However, my most recent experience my engine light came on. I put my car in for a service. I was told the light came on due to timing chain needing to be replaced and this was something they could not do. They changed the oil etc and charged me £180. However, the next garage says this wasn’t really worth doing as when they change the timing chain the oil will all be emptied out. Waste of money and time doing the oil service.
7 de enero de 2026
Respuesta de Protyre Autocare - Ashford Service Centre
Dear Rachel,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Ashford Service Centre branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Tyre changed
I needed my tyre changed. Booked an appt, all sorted in and out in around an hour. Very polite receptionist. Can't fault the service.
30 de diciembre de 2025
Respuesta de Protyre Autocare - Ashford Service Centre
Hello Stephanie,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Quick to respond when the issue was…
Quick to respond when the issue was urgent. Excellent communication with clear advice. Highly recommended and will be back next year for service requirements
15 de diciembre de 2025
Respuesta de Protyre Autocare - Ashford Service Centre
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always my favourite MOT station
Always my favourite MOT station. On time and excellent all round
22 de diciembre de 2025
They fitted me in same day and did an…
They fitted me in same day and did an amazing job couldn’t be happier and the receptionist was so friendly and helpful
8 de diciembre de 2025
Respuesta de Protyre Autocare - Ashford Service Centre
Hello Mr Jones,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Nice welcome
Nice welcome, friendly staff. Very nice coffee from vending machine, free of charge. Great service.
5 de diciembre de 2025
Respuesta de Protyre Autocare - Ashford Service Centre
Dear Christine Hunt,
We appreciate you sharing your positive experience! you had at our Ashford Service Centre branch.
We're happy to hear you felt welcomed by our friendly team and enjoyed the complimentary coffee and great service.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Friendly and Helpful
Booked in for an MOT and Service. Staff are friendly, always fit me in quickly and give me advice. I have been there many years running. Would recommend.
25 de noviembre de 2025
Respuesta de Protyre Autocare - Ashford Service Centre
Hello Caroline,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I have always found your garage to br…
I have always found your garage to br fair and treat me well. your receptionist is always polite and helpful.
3 de diciembre de 2025
Respuesta de Protyre Autocare - Ashford Service Centre
Dear Mr Daisy,
We're happy to hear that you've consistently had positive experiences with our team at our Ashford Service Centre branch.
We appreciate your kind words regarding our receptionist's helpfulness and politeness.
Thank you for your feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care- Protyre
Being cept informed
The experience was great waiting room was lovely and clean with coffee or chocolate. The only reason I didn't give 4 stars was my car was done but wasn't told and sat there for a further 15 minutes had to go and ask, but they did apologise so ok
27 de noviembre de 2025
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