Protyre Autocare - Ashford Service Centre Opiniones 

924
TrustScore: 4.5 sobre 5

4,7

Unit 1, Crowbridge Road, Orbital Park, TN24 0GA Ashford, Kent, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lady at Reception was amazing! I had a red warning light come up on my dashboard saying to take car for checking asap as fault could be dangerous. She immediately found someone to assist (car needed b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The company kept me updated and the customer service desk were very helpful. As I live in London was down for a couple of days visiting friends so I hadn’t use this company before would recommend to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The two ladies who booked my car in were friendly and efficient. They knew my name from an earlier visit when I brought my car in to investigate the cause of a knocking noise. The mechanic's diagnosis... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have kept my 19yr old car on the road since 2010. Always helpful and regularly check tyres. As I have physical issues making this task very difficult. Your latest receptionist Irene has been particu... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Sobre Protyre Autocare - Ashford Service Centre

Escrito por la empresa

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Unit 1, Crowbridge Road, Orbital Park, TN24 0GA, Ashford, Kent, Reino Unido

  • 01233 503355

4,7

Excelente

TrustScore: 4.5 sobre 5

924 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(924)

33.962 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Absolutely first class service,

Absolutely first class service,. Friendly helpful staff, couldn't fault the whole experience. Thank you all in crow bridge road

8 de septiembre de 2025
Logotipo de Protyre Autocare - Ashford Service Centre

Respuesta de Protyre Autocare - Ashford Service Centre

Hello Anne,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

All the staff are very friendly and the…

All the staff are very friendly and the waiting area is comfortable and relaxing while your vehicle is being done.
I also took advantage of the interest free payment plan as my horse box needed 4 new tyres (they were perfectly legal but were actually 15 years old so had the potential to perish & split) - using the plan it became a lot affordable being able to spread the payments! Highly recommend Protyre!

1 de septiembre de 2025
Valorada con 1 estrellas sobre 5

Poor service

Poor service. Couldn’t bother to let me know of the delays in getting the car ready. Whilst I understand things happen, a courtesy call to say we are sorry, unfortunately your car won’t be ready at the time we thought it would be. This is not to much to expect from any business. There also seemed to have been a nonchalant tone from the manager when I expressed my disappointment. Will never use this location again. Protyre Ashford Victoria Park location offers the best service. The team there are awesome.

1 de septiembre de 2025
Logotipo de Protyre Autocare - Ashford Service Centre

Respuesta de Protyre Autocare - Ashford Service Centre

Dear Customer,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Aircon recharged

Aircon recharged. £50 cheaper than what my car dealership wanted to charge, albeit with your offer. Very efficient @ reception as was expecting me thru my online booking. Vehicle was taken into the workshop and aircon gas recharged with no issues. Excellent experience thank you.

25 de agosto de 2025
Valorada con 4 estrellas sobre 5

Nice reception area

Nice reception area, welcoming reception staff, coffee on tap whilst you wait for your vehicle in nice waiting room. Quick and efficient experience.

15 de agosto de 2025
Valorada con 5 estrellas sobre 5

Campervan mot

Excellent service from beginning to end. Friendly and helpful young lady dealt with me. Reasonable pricing

11 de agosto de 2025
Valorada con 5 estrellas sobre 5

Good service

Appointment on time. Called back when the work was completed. Very efficient at reception.

4 de agosto de 2025
Logotipo de Protyre Autocare - Ashford Service Centre

Respuesta de Protyre Autocare - Ashford Service Centre

Dear Trevor John,
We're glad you enjoyed your experience at our Ashford Service Centre branch . It's great to hear that our appointment scheduling and communication were efficient. Thank you for your positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

Valorada con 2 estrellas sobre 5

Booked in for an A/C regass

Booked in for an A/C regass. Protyre did refill the AC gas, but when i picked the car up, i was told 'my compressor had gone and needed replacing". Bad enough, but worse when i realised that in order to fit a new compressor, all of the gas i'd just spend £90 on to fill, will be lost...so why fill the gas, if they could have just checked the compressor was working or not beforehand? They even do a free AC check, so why they didn't do it on my car before they filled it with gas that is now going to be lost, is beyond me. Not happy.

23 de julio de 2025
Logotipo de Protyre Autocare - Ashford Service Centre

Respuesta de Protyre Autocare - Ashford Service Centre

Dear Andrew,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Quick polite service very efficient…

Quick polite service very efficient clean and comfortable waiting area with free coffee machine
Aircon in my car is nice and cold now!!

2 de julio de 2025
Logotipo de Protyre Autocare - Ashford Service Centre

Respuesta de Protyre Autocare - Ashford Service Centre

Hello Bobbie​,

We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más