Protyre Autocare - Bridgend Princes Way Opiniones 

1923
TrustScore: 4.5 sobre 5

4,7

Bridgend Industrial Estate, Bridgend, CF31 3TT Bridgend, Cardiff, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really pleased with the service. Ordered online for fitting in Bridgend including 4-wheel alignment. Friendly staff and would use again. Fitted Falken Ziex 320's at a good price for a 2001 BMW e39 and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have used Protyre and Celtic tyres as it was for over 30 years. Always well priced, fabulous honest good old fashioned customer service, with quick fitting. Will say booking on line can be a ball a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very helpful and organised, did a repair for me then advised to book online for 2 new tyres (Cheaper). Easy to book in and choose tyres with no heavy sales pitch. Staff friendly and efficient. Rea... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service again by the team at Protyre Bridgend, nothing too much trouble and very competitive with their prices. A BIG shout out to Katie, her professionalism and attention to detail is as good... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Bridgend Industrial Estate, Bridgend, CF31 3TT, Bridgend, Cardiff, Reino Unido

  • 01656 657424

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1923)

33.750 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

James was brilliant at explaining all…

James was brilliant at explaining all the work that needed to be done and why it needed to be done.

The whole team were great and the service was really friendly and it was much cheaper than going to a main dealer garage

14 de enero de 2026
Valorada con 1 estrellas sobre 5

Wrecked my car!

Took my 3 year old Audi in for a routine service. They overfilled the engine with oil and wrote the car off!!! They gave me use of a hire car to cover their negligence and took it back without warning leaving me stranded without a car. Special mention goes to Rob Worton who has zero communication skills with customers. Failed to keep me informed of what was going on. Dreadful.

11 de febrero de 2025
Opinión espontánea
Logotipo de Protyre Autocare - Bridgend Princes Way

Respuesta de Protyre Autocare - Bridgend Princes Way

Dear Mark,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

I’ve used Protyre Bridgend today and …

I’ve used Protyre Bridgend today and several times now for both tyres and MOTs, and every visit has been a great experience. James on reception is always polite, friendly, and professional. He takes the time to clearly explain what’s going on with the car and keeps you updated throughout, which really gives you confidence and peace of mind.

The mechanics are just as good — knowledgeable, approachable, and happy to discuss any issues or concerns you might have. They offer honest advice without any pressure, which is refreshing and much appreciated.

Overall, Protyre Bridgend provides excellent customer service, clear communication, and reliable workmanship. I wouldn’t hesitate to recommend them and will definitely continue using them in the future.

7 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Arrived at appointment time and the staff were ready and waiting. I found them very efficient and professional and Paul behind the counter was excellent too. For 3 tyres I was in and out with 40 mins and very competitively priced.

2 de enero de 2026
Valorada con 5 estrellas sobre 5

First Class service from staff

First Class service from staff
work was carried out on time
Staff very helpful on the day

29 de diciembre de 2025
Logotipo de Protyre Autocare - Bridgend Princes Way

Respuesta de Protyre Autocare - Bridgend Princes Way

Dear Mr Baker,

We appreciate you taking the time to leave us such positive feedback!

We're so glad to hear that you were happy with our team and that the work was completed promptly at our Bridgend Princes Way branch.

We will look forward to welcoming you again in the future.

kind regards
Kayliegh
Customer care - Protyre

Valorada con 5 estrellas sobre 5

Great service, would definitely recommend

Refunded 1 tyre as tread was like new. Good service like this will make you return and recommend to others. Waiting room has been updated since my last visit. It was very comfortable and didn’t mind waiting for the work to be completed.

2 de enero de 2026
Logotipo de Protyre Autocare - Bridgend Princes Way

Respuesta de Protyre Autocare - Bridgend Princes Way

Hello Matthew,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Highly recommend

Very accommodating. Overall a great service from start to finish. Highly recommend.

29 de diciembre de 2025
Logotipo de Protyre Autocare - Bridgend Princes Way

Respuesta de Protyre Autocare - Bridgend Princes Way

Hello Kevin​,

We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Female friendly garage

I recently visited Protyre Bridgend thinking I would need two new front tyres, and possibly the rear ones as well, as my car was due for its first MOT just two days later. I was quite anxious about it, but they were able to fit me in quickly.
The mechanic took the time to walk me around the vehicle, used a proper tread depth gauge, and clearly explained that all of my tyres were in good condition and well within legal limits. I was genuinely surprised, as I was convinced the front tyres needed replacing.
What really stood out was the honesty. As a woman with limited knowledge in this area, it would have been very easy to recommend unnecessary work, but that didn’t happen. Instead, I was given clear, truthful advice and reassurance.
I’m writing this review to say that Protyre Bridgend is a trustworthy, female friendly garage, and I wouldn’t hesitate to recommend them to anyone.

28 de noviembre de 2025
Opinión espontánea
Logotipo de Protyre Autocare - Bridgend Princes Way

Respuesta de Protyre Autocare - Bridgend Princes Way

Hello Bex,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 3 estrellas sobre 5

Good service

Good service as usual, only 3 stars as tracking system not operational. Should be always operational when fitting new tyres.

24 de diciembre de 2025
Logotipo de Protyre Autocare - Bridgend Princes Way

Respuesta de Protyre Autocare - Bridgend Princes Way

Dear Roger Morgan ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bridgend Princes Way  branch has not been a positive one for you on this occasion due to the tracking  system not working on your visit.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Urgent tyre replacement for my Honda

Urgent tyre replacement for my Honda. Received swift and friendly service had my car back on the road in less than half an hour. Very competitive price. 1st class service. I will definately use the Bridgend branch and will try the Pembroke branch.

11 de diciembre de 2025

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