Protyre Autocare - Bristol Brislington Opiniones 

623
•
TrustScore: 4.5 sobre 5

4,6

820 Bath Road, Brislington, BS4 5LQ Bristol, Avon, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Admittedly they were not particularly busy but having phoned prior to my arrival the replacement tyre had been selected to suit my tyres. Spare wheel removed with tyre and placed back in car. Faulty t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was able to book a timeslot and the work was carried out promptly, which was far more convenient that other fitters requiring the car for half a day.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great experience at Protyre, Brislington, Bristol. Ordered tyres through e-tyres and booked a slot for fitting. Turned up and was greeted warmly and expected. Tyres fitted in 20 minutes whilst I went... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Good speedy service overall, however I've only given 5 stars because unfortunately my booked time slot had to be changed as the tyres were not delivered on time. But as far as the service I received f... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. también en la categoría
  3. Estación de inspección de automóviles
  4. Servicio de alineación de ruedas
  5. Servicio de automóvil
  6. Tienda de baterías para automóviles
  7. Tienda de frenos

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • 820 Bath Road, Brislington, BS4 5LQ, Bristol, Avon, Reino Unido

  • 01179 772596

4,6

Excelente

TrustScore: 4.5 sobre 5

623 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(623)

33.081 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I turned up half hour before my…

I turned up half hour before my appointment. The team said it would be available in 1.5 hours. The car app indicated the doors open 5 minutes later. A walked back and it was completed 5 minutes after. Super fast. Zero rim damage. Great fast service. Best price I could find too.

9 de abril de 2025
Valorada con 3 estrellas sobre 5

Leave yourself plenty of time.

When visiting pro tyre in the past they have bent over backwards to help. This time I got the distinct impression, they were to busy, they took what seem to be ages to complete tyre changes, they would phone when done, but didn’t receive the said phone call. So was waiting ages, just seemed they were too busy.

8 de marzo de 2025
Logotipo de Protyre Autocare - Bristol Brislington

Respuesta de Protyre Autocare - Bristol Brislington

Dear Ms Deborah Gaston,

Thank you for leaving us a review and notifying us of your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 2 estrellas sobre 5

Very disappointed to find such a…

Very disappointed to find such a disparity in prices between the protyre website and the protyre store. Actual tyre fitting service was very good.

12 de marzo de 2025
Logotipo de Protyre Autocare - Bristol Brislington

Respuesta de Protyre Autocare - Bristol Brislington

Dear Tom Sharp,

We understand your frustration with the price difference - we strive to provide consistent pricing across all our channels. But we're glad you had a positive experience with the tyre fitting service from the team.

We have notified the Area Manager of your concerns and they will make contact with you in due course to discuss this further.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 2 estrellas sobre 5

One of the tyres was fixed and the…

One of the tyres was fixed and the other one apparently wasn't fixable, and the only tyre they had in stock was a mid range at a cost of £168 !

The day before I was doing price search online and could get hi a spec tyre fitted at my front door for £150, Even mid range tyres for £100/110 then to top it off I went to a local tyre business and the managed to repair it for £30 ! To be fair most of the staff were nice and polite. It just seemed from my point of view that the guy on the till was trying to pressure me in to getting a rather expensive mid range tyre !

12 de marzo de 2025
Logotipo de Protyre Autocare - Bristol Brislington

Respuesta de Protyre Autocare - Bristol Brislington

Dear C Maddox,

Thank you for bringing this to our attention. 

We can confirm that your concerns have been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 3 estrellas sobre 5

Slightly disappointed this time

Had two front tyres fitted with tracking checked as well.
We left the car for them to sort for a hour.
Drove away and vehicle was still pulling to the right.
Went back immediately for them to resolve the issue and it took them half an hour to sort the tracking, making me think that they had not done it the first time even though we had paid for that service.

5 de marzo de 2025
Logotipo de Protyre Autocare - Bristol Brislington

Respuesta de Protyre Autocare - Bristol Brislington

Dear Jason Erskine,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 1 estrellas sobre 5

I still have no tyre and the tracking…

I still have no tyre and the tracking hasn't been done

12 de febrero de 2025
Logotipo de Protyre Autocare - Bristol Brislington

Respuesta de Protyre Autocare - Bristol Brislington

Dear Customer,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

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