I rang them at 830am on Saturday morning and they offered an appointment at 9.15. They asked all the relevant questions during the call and told me the best price they could offerfor two unusual tyres... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 13, Bunting Road, IP32 7BX Bury St Edmunds, Suffolk, GB
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Consulta las opiniones de los clientes
Booked an appointment time online in advance for 4 new tyres. Apparently their system does not take correct account of online bookings, so if there are walk-in customers hey are given preference. I wa... Ver más
La empresa ha respondido
I Visited bury tyres in Bury St Edmunds today and there was a very polite helpful chap called Adam. He sorted my car out with an air conditioning re gas and repaired my car with no issues at all I ca... Ver más
La empresa ha respondido
Dropped car off at agreed time, great reception on arrival, given a time when car would be ready for picking up, arrived back & all work completed on time & car ready for collection. Price for tyres (... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Bury Bunting Road
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
Unit 13, Bunting Road, IP32 7BX, Bury St Edmunds, Suffolk, Reino Unido
- 01284 762996
4,8
Excelente
1 mil opiniones
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Good service all round 👍
17 de agosto de 2026
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Miss Johnson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fast efficient service staff are always…
Fast efficient service staff are always polite and willing to help and advise
14 de agosto de 2026
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Rachel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Mr Mulley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great value work having 4 new tyres
12 de agosto de 2026
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Aid,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyre repairs
I've received good and prompt service on two occasions with Protyre. No hesitation in recommending them for tyre and other vehicle issues.
Helpful staff and reasonable prices on both visits.
12 de agosto de 2026
Respuesta de Protyre Autocare - Bury Bunting Road
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Wheel was gouged having new tyre fitted…
Wheel was gouged having new tyre fitted no explanation or apology offered
12 de agosto de 2026
Respuesta de Protyre Autocare - Bury Bunting Road
Dear Mr Davies,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Very happy with the service given again.
Very happy with the service we got again here at Protyres, had a slow puncture plus a problem with tyre rubbing on mud guard both problems sorted out, many thanks and as always highly recommend going here.
7 de agosto de 2026
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Peter,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
“AGAIN” Paul and his team were very…
“AGAIN” Paul and his team were very helpful,knowledgeable and accommodating.
Various urgent works carried out to my daughter’s car in a very timely manner and competitively priced.
As written cracking team of guys 👌🏻
7 de agosto de 2026
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant service
I Visited bury tyres in Bury St Edmunds today and there was a very polite helpful chap called Adam. He sorted my car out with an air conditioning re gas and repaired my car with no issues at all I can not recommend bury tyres enough and now will let my freinds and family know about them. Even better my car wasn’t even booked in they just done it for me. 10/10 service. Thank you Adam 👍😊
5 de agosto de 2026
Opinión espontánea
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Will,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Roger,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Booked an appointment time online in…
Booked an appointment time online in advance for 4 new tyres. Apparently their system does not take correct account of online bookings, so if there are walk-in customers hey are given preference. I waited quite some time over my appointment and had to enquire as to when my tyres were actually going to get fitted. This is how I found the above out from reception. It took 30mins over and above to move my car off the forecourt. Will not be doing this again!
31 de julio de 2026
Respuesta de Protyre Autocare - Bury Bunting Road
Dear Angela,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Very good service
29 de julio de 2026
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Philip,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Bury Bunting Road
Dear Jane,
Thank you very much for leaving us this 5-star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bury Bunting Road branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Thanks for promptly sorting my slow…
Thanks for promptly sorting my slow puncture
27 de julio de 2026
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Mike,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
MOT - Quick turnaround and excellent service
Always use Protyre. Great group of lads, friendly and professional. Quick turnaround and excellent service every time. Highly recommended.
21 de julio de 2026
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Benjamin,
We would like to thank you for sharing your feedback regarding the service you received at our Bury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Do not book online and be prepared for a significant wait!
Arrived to have new tyres fitted after having booked an appointment online in advance only to be kept waiting for some time. Upon enquiring I was told there would be a significant delay. It would have been courteous for a member of staff to tell me this rather than leave me hanging around. Apparently the online and direct bookings do not recognise each other so I was at the back of the queue. Will not be doing this again! ☹️😡
27 de julio de 2026
Opinión espontánea
Respuesta de Protyre Autocare - Bury Bunting Road
Dear John Burgess,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Great Service
Appointment was on time. Staff were friendly, professional and efficient
20 de julio de 2026
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Jim,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Saturday Saviours
Friendly, helpfull and knowledgeable staff, happy to chat and advise any further works and why. Bonus that they work Saturdays as weekdays can be too busy for me. Thanks for your help guys!
8 de julio de 2026
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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