Protyre Autocare - Cambridge Opiniones 

1036
TrustScore: 4.5 sobre 5

4,6

Unit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED Cambridge, Cambridgeshire, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I have used Protyre on multiple occasions. This time the appointment was running more than one hour late due to a computer failure. The gentleman checking me in was typing something and I waited a n... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

How refreshing to find a company that is so honest it doesn’t do work that doesn’t need doing. We had booked and payed online to have our wheels aligned and when they checked it didn’t need doing so t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've used Protyre Cambridge for about ten years, and since Ryan took over as manager several years ago the service has been even more outstanding than it already was. I do most of my own work on my ca... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Took my Tesla Model 3 in for a front wheel alignment and the guys did a great job - nice and quick, not expensive at all (Tesla themselves wanted about 5x as much for the same thing), and great servic... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Unit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED, Cambridge, Cambridgeshire, Reino Unido

  • 01223 411441

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(1036)

35.062 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Another Excellent Job

This time it was the air conditioning gas replacement.
Booked & paid online and completed by Protyre exactly as programmed. The friendly attitude came free of charge.

2 de febrero de 2026
Valorada con 5 estrellas sobre 5

Booking was quick and easy

Booking was quick and easy. Service was great and honest

2 de febrero de 2026
Logotipo de Protyre Autocare - Cambridge

Respuesta de Protyre Autocare - Cambridge

Dear Customer,

We're happy to hear that the booking process was quick and easy for you.

We appreciate your kind words regarding our great and honest service at our Cambridge branch !

Thank you for your feedback!

We will look forward to welcoming you again in the future,

Kind regards
Kayliegh
Customer care - Protyre

Valorada con 3 estrellas sobre 5

I was disappointed that I took over 3…

I was disappointed that I took over 3 hrs to change 4 tyres and that they broke the tyre monitoring valve and replaced it with a none genuine Land Rover part and now I have a a different looking valve on one side

14 de enero de 2026
Logotipo de Protyre Autocare - Cambridge

Respuesta de Protyre Autocare - Cambridge

Dear Mr Martin Frost,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Must go place

Thankyou Jeremy for the perfect advice on wheel alignment for my BMW 3GT , fantastic people and service .

10 de enero de 2026
Opinión espontánea
Logotipo de Protyre Autocare - Cambridge

Respuesta de Protyre Autocare - Cambridge

Hello Anesh​,

We would like to thank you for sharing your feedback regarding the service you received at our Cambridge branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Tyres I needed were in stock

Tyres I needed were in stock. I was able to book for fitting the next day and everything went smoothly. Would not consider going anywhere else for tyres.

2 de enero de 2026
Logotipo de Protyre Autocare - Cambridge

Respuesta de Protyre Autocare - Cambridge

Dear John Reeves,

We appreciate you sharing your positive experience you had with our team at our Cambridge branch!

We're happy to hear that the tyres you needed were in stock and that you were able to book a fitting quickly.

It's great to know everything went smoothly for you.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Valorada con 3 estrellas sobre 5

Booking system is flawed

The website allows you to make a booking on Boxing Day, even though the facility is closed, and there is then no way of cancelling it.

26 de diciembre de 2025
Opinión espontánea
Logotipo de Protyre Autocare - Cambridge

Respuesta de Protyre Autocare - Cambridge

Dear David Elworthy,

Thank you for notifying us of your concerns. We are sorry this has happened.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number and confirm the web order number for your booking, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Good

Good, timely and effective service.
I went with a problem with my tyres, they not only fixed it but also explained why it happened and how to avoid in future.

24 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Great customer service!

It’s very easy to book. Just give the garage a call or walk in if you want to talk to someone face to face. Once you have confirmed a date and time, just drop of the car and keys. They’ll call when the work is done.😇

15 de diciembre de 2025

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más