Second time we've engaged Protyre for new treads and same, hassle free experience. Their website is straightforward with lots of tyres to choose from and as a customer you're well informed about the t... Ver más
La empresa ha respondido
88 Kingstown Broadway, Carlisle, CA3 0HA Carlisle, Cumbria, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Second time we've engaged Protyre for new treads and same, hassle free experience. Their website is straightforward with lots of tyres to choose from and as a customer you're well informed about the t... Ver más
La empresa ha respondido
Smooth and easy visit for the fitting of a set of tyres pre purchased online. It was easy to make the purchase and receive a good discount. Booking for the fitting was simple. I arrived in plenty of... Ver más
La empresa ha respondido
Coil spring had snapped and went into tyre resulting in a scary experience on bypass. Car taken over night by AA and left outside Protyres - engineer rang next day to explain what needed to be fixed... Ver más
La empresa ha respondido
Good job done very quick,changed 4 tyres for me that they ordered in and got quick then completed a free battery check,informed me it was nearly at the end of its time and quickly replaced it ..
La empresa ha respondido
Escrito por la empresa
Escrito por la empresa
88 Kingstown Broadway, Carlisle, CA3 0HA, Carlisle, Cumbria, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
booked a time slot- 8-30, when I arrived I was told 8-30 was a drop off time and not a fixed start time work started on time after complaining , otherwise all O.K
Booking process easy and price reasonably competitive. On the day it took a very long time beyond appointed time to start the job. 2 of 3 advisories were spurious and motivation behind them questionnable (E.g. Brake discs worn at 3000miles). Will avoid in future.

Respuesta de Protyre Autocare - Carlisle Broadway
Easy to book an appointment online, polite and friendly staff on reception and good communication
Prompt courteous attention good facilities for customers.
Despite it being the Saturday of the Bank Holiday weekend and being a walk in the lads were brilliant and had two new tyres fitted in jig time. Excellent service, friendly and efficient team and a half decent freebie coffee! Thanks guys.
They are always fantastic in here, fantastic service, staying longer than needed and being really understanding when things go wrong with your car.
Booking easily done online.
Staff friendly and courteous.
Very helpful and understanding service and staff .
Booking online, good price, and kept informed, initially was told a lower foglight was not working, but when I got there to collect car, they had got it working, some garages would have wanted to fit a replacement.
Excellent customer service from Phil!
We had a slow puncture and tried to get this fixed at another garage in Carlisle without success together with a great deal of frustration. We should of gone to Gates Tyres as we have done previously. Problem was fixed within half an hour - Thank you Phil for your professionalism and great customer service.
For the second time, car wasn't looked at for over an hour after booked time. Was told 3 vehicles booked online at same time and I was after them. I too booked online, 2 days previously.2 tyres, left at 5pm! So a 3.30 appointment ended up with me leaving as the last customer of the day. Previous time they 'forgot' my car, so another hour+ delay. Needs sorting.

Respuesta de Protyre Autocare - Carlisle Broadway
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.