Protyre Autocare - Carlisle Broadway Opiniones 

1630
•
TrustScore: 4.5 sobre 5

4,6

88 Kingstown Broadway, Carlisle, CA3 0HA Carlisle, Cumbria, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Second time we've engaged Protyre for new treads and same, hassle free experience. Their website is straightforward with lots of tyres to choose from and as a customer you're well informed about the t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Smooth and easy visit for the fitting of a set of tyres pre purchased online. It was easy to make the purchase and receive a good discount. Booking for the fitting was simple. I arrived in plenty of... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Coil spring had snapped and went into tyre resulting in a scary experience on bypass. Car taken over night by AA and left outside Protyres - engineer rang next day to explain what needed to be fixed... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good job done very quick,changed 4 tyres for me that they ordered in and got quick then completed a free battery check,informed me it was nearly at the end of its time and quickly replaced it ..

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. también en la categoría
  3. Estación de inspección de automóviles
  4. Servicio de alineación de ruedas
  5. Servicio de automóvil
  6. Tienda de baterías para automóviles
  7. Tienda de frenos

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • 88 Kingstown Broadway, Carlisle, CA3 0HA, Carlisle, Cumbria, Reino Unido

  • 01228 529656

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1630)

33.081 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Booking process easy and price…

Booking process easy and price reasonably competitive. On the day it took a very long time beyond appointed time to start the job. 2 of 3 advisories were spurious and motivation behind them questionnable (E.g. Brake discs worn at 3000miles). Will avoid in future.

20 de mayo de 2026
Logotipo de Protyre Autocare - Carlisle Broadway

Respuesta de Protyre Autocare - Carlisle Broadway

Dear Stephen Halpin ,

Thank you for your feedback. We are sorry to hear that your recent visit to our Carlisle Broadway branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Excellent service

Despite it being the Saturday of the Bank Holiday weekend and being a walk in the lads were brilliant and had two new tyres fitted in jig time. Excellent service, friendly and efficient team and a half decent freebie coffee! Thanks guys.

6 de mayo de 2026
Valorada con 5 estrellas sobre 5

Amazing!!

They are always fantastic in here, fantastic service, staying longer than needed and being really understanding when things go wrong with your car.

2 de mayo de 2026
Valorada con 5 estrellas sobre 5

Mot, and brake fluid change

Booking online, good price, and kept informed, initially was told a lower foglight was not working, but when I got there to collect car, they had got it working, some garages would have wanted to fit a replacement.

29 de abril de 2026
Valorada con 5 estrellas sobre 5

Excellent customer service from Phil

Excellent customer service from Phil!

We had a slow puncture and tried to get this fixed at another garage in Carlisle without success together with a great deal of frustration. We should of gone to Gates Tyres as we have done previously. Problem was fixed within half an hour - Thank you Phil for your professionalism and great customer service.

1 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appointment times pointless

For the second time, car wasn't looked at for over an hour after booked time. Was told 3 vehicles booked online at same time and I was after them. I too booked online, 2 days previously.2 tyres, left at 5pm! So a 3.30 appointment ended up with me leaving as the last customer of the day. Previous time they 'forgot' my car, so another hour+ delay. Needs sorting.

17 de abril de 2026
Opinión espontánea
Logotipo de Protyre Autocare - Carlisle Broadway

Respuesta de Protyre Autocare - Carlisle Broadway

Dear Janine Maidwell,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

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