Second time we've engaged Protyre for new treads and same, hassle free experience. Their website is straightforward with lots of tyres to choose from and as a customer you're well informed about the t... Ver más
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88 Kingstown Broadway, Carlisle, CA3 0HA Carlisle, Cumbria, GB
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Second time we've engaged Protyre for new treads and same, hassle free experience. Their website is straightforward with lots of tyres to choose from and as a customer you're well informed about the t... Ver más
La empresa ha respondido
Smooth and easy visit for the fitting of a set of tyres pre purchased online. It was easy to make the purchase and receive a good discount. Booking for the fitting was simple. I arrived in plenty of... Ver más
La empresa ha respondido
Coil spring had snapped and went into tyre resulting in a scary experience on bypass. Car taken over night by AA and left outside Protyres - engineer rang next day to explain what needed to be fixed... Ver más
La empresa ha respondido
Good job done very quick,changed 4 tyres for me that they ordered in and got quick then completed a free battery check,informed me it was nearly at the end of its time and quickly replaced it ..
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88 Kingstown Broadway, Carlisle, CA3 0HA, Carlisle, Cumbria, Reino Unido
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I have used Gates tyre centre twice recently. Both times everyone I met there was polite and helpful. The second visit a mistake was made and I had to return the car for further work. I received an apology and was happy that the remedial work was prompt. Great service and a positive attitude. I will go back in the future
Very helpful and efficient service pleasant staff explain in detail any issues they find that many affect the vehicle.
I called in to get a price for two rear tyres for my BMW and I was attended to by Grant who was very helpful. He ordered the tyres which were fitted when I visited a week later. During my visit to have the new tyres fitted he kept me informed as to how long it would take to fit the tyres and he also asked his colleague to check a front tyre for me. All in all I am very happy with the service.
Had booked appointment for 11.30 for one tyre to be fitted never left till 10 to 1 and had appointment elsewhere at 1.30 so had to rush back

Respuesta de Protyre Autocare - Carlisle Broadway
Long delay completing tyre change despite booked appointment, no communication regarding reason for delay or apology, no guarantee feedback and no invoice provided

Respuesta de Protyre Autocare - Carlisle Broadway
Sorted quickly but was a little more expensive than quoted....not a problem
Unwanted re-direction from favoured Company (across road) Office area dark and dirty, flooring was way past renewal date, had to wait an hour and whilst repair seems to have been successful £35-00 for a puncture repair !!!! I won't be going back

Respuesta de Protyre Autocare - Carlisle Broadway
Excellent service, kept updated all day with my car, old parts shown to me with wear and tear too. Excellent communication throughout- shout out to Philip who was brilliant- kept me informed and was clear regarding costs and timing of repairs. My car was a tricky one to sort as it’s old but the lads got it all tip top for me. Can’t fault these guys, top notch place and service. Thanks :)
Good advice re tyre choice. Good service; if you don’t mind a long wait before they start!
They're a friendly and trustworthy bunch at Protyre, they've always sorted us out properly with our cars
Prompt, efficient service. I was sorted within 45 minutes. What else is there to say about getting a slow puncture fixed.
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