Protyre Autocare - Dorchester Opiniones 

523
TrustScore: 5 sobre 5

4,8

Unit 3 A, Poundbury Ind Est, DT1 2PG Dorchester, Dorset, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very welcoming and helpful. Would highly recommend. Got the job done efficiently and in great humour, given it was during a heatwave. Even provided refreshments.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Neil and his team always go above and beyond to provide a great service, whether it's supplying new tyres, fitting an exhaust or carrying out a safety check. They always try to accommodate you, even w... Ver más

Valorada con 5 estrellas sobre 5

Had new tyres fitted to my caravan wheels which had tyron bands fitted. I know these make changing tyres very difficult and take a lot of patients and skill to remove and put back correctly. The manag... Ver más

Valorada con 5 estrellas sobre 5

Have used Dorchester before. Friendly and efficient team - only took 17 minutes to fit two front tyres and this included showing me how to reset the in car tyre monitoring system. Will definately us... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Unit 3 A, Poundbury Ind Est, DT1 2PG, Dorchester, Dorset, Reino Unido

  • 01305 266722

4,8

Excelente

TrustScore: 5 sobre 5

523 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(523)

33.096 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great choice for new tyres

Competitive online prices & discounts, great local centre (Dorchester) - professional, helpful, friendly and respectful. Not pushy. Price quoted online was price charged - no unexpected extras - no nasty surprises. Honest advice on remaining life of other tyres. Will not hesitate to use again.

9 de julio de 2024
Valorada con 5 estrellas sobre 5

Excellent service

What an amazing experience being a disabled wheelchair user the lads have gone above and beyond lovely cup of tea made by Dowi and entertainment by Ian and Nelly, Stuart ,professional and helpful 😀 I would definitely recommend thank you so much guys five star service clean premises

24 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great guys, great service!

I came in at 8:30 when they opened last Friday morning after hitting a curb, because I was trying to avoid an oncoming lorry that was on my side of the road, which resulted in splitting the tyre.
After a wonderful man stopped to help me put the space saver wheel on, I managed to get to the garage. They put a new tyre on for me and I was back at home and ready to start work all before 9:30!
Speedy service, wonderful guys. Hope you enjoyed your doughnuts!

31 de mayo de 2024
Valorada con 1 estrellas sobre 5

Terrible Service

Turned up for appointment and as made to wait. The tyre I had pre-paid for was not in stock. They told me to come back in the afternoon. I couldn’t because I was working - which was why I had booked the morning appointment. I was offered another tyre and told ‘it was the same spec and price’. I agreed to exchange but when I checked the price and spec online, the tyre I exchanged to was of a significantly lower quality (I had pre-paid for B but was given D quality). The tyre I was given was also £30 cheaper than the one I had already paid for. I complained but the tyres had already been fitted, I had to go back to work and I am sure nothing would have been said by ProTyre unless I had complained. Awful service.

25 de mayo de 2024
Logotipo de Protyre Autocare - Dorchester

Respuesta de Protyre Autocare - Dorchester

Dear Mr Rimmer,

We sincerely apologise for the inconvenience you faced during your recent appointment.

It is regrettable that the tyre you had prepaid for was not in stock. We understand your frustration and disappointment regarding the exchange of tyres and the difference in quality and price. Please be assured that we take customer satisfaction very seriously and are committed to resolving this matter promptly. We have raised this with the Area Manager who will thoroughly investigate the situation and take appropriate measures to ensure such issues do not occur in the future.

Thank you for bringing this to our attention, and the Area Manager will reach out to you shortly to discuss the details.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Welcoming

Welcoming, with job completed professionally. Good communication on what was completed including resetting computer. Plus ran through potential causes of wear & suggested options for rectification.

29 de mayo de 2024
Valorada con 5 estrellas sobre 5

Great place

This garage is great, I always come here for tyres or a/c needs. Always friendly and approachable 👍🏻

22 de mayo de 2024

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más