All the staff were professional & friendly. A choice of tyres & cost were offered. Double checked everything after having on going problems with their tracking machines. Would highly recommend Denton... Ver más
La empresa ha respondido
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All the staff were professional & friendly. A choice of tyres & cost were offered. Double checked everything after having on going problems with their tracking machines. Would highly recommend Denton... Ver más
La empresa ha respondido
Easy to purchase tyres and book appointment. Friendly welcome, quick and efficient service. Clean and light waiting area. A job well done! Will use again.
After complaint to Protyre Autocare Dumfries it was explained to me there had been a communication error between myself and the company. The manager contacted me and explained the error. I was then in... Ver más
La empresa ha respondido
Credit where it's due. On two previous occasions they told me that I didn't quite need my front tyres changed yet. This was after I had been told I needed them changed by by a multinational company, a... Ver más
Escrito por la empresa
Escrito por la empresa
Annan Road, Dumfries, DG1 3JX, Dumfries, Scotland, Reino Unido
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All booked online. Great price. Prompt service. Work quickly and professionally completed.
Well recommended
I had 4 tyres changed which were carried out very efficiently. Kevin on reception was extremely friendly.
Service was exellent guys helped me out lots
Good service and a cheerful helpful manager
The guy,s at protyre Dumfries , have always been good ,with myself & family, sadly they dont stock the tyres, i use therefore i buy online,but always get the guys to fit and balance for me as they look after my wheels,
Booked in to have two tyres fitted on website and paid up front when I arrived was told tyres not in stock... Guy on desk said he would call me the next day if they were in
Next day came no phone call, called shop myself and spoke to same guy who admitted he had not called me and appeared unconcerned.
Did eventually get tyres fitted but unimpressed with customer service, will go elsewhere next time.

Respuesta de Protyre Autocare - Dumfries
After leaving the pro tyre branch in Workington with a fault that wasn’t fixed, I attended my local branch in Dumfries where I was served by Kevin. Kevin was extremely helpful from the word go and even though he hadn’t initially dealt with the problem, he stepped up and successfully resolved the fault preventing me from taking another round trip. Kevin is an asset to your team, please make sure he gets the recognition, thank you
Was given immediate attention and both issues were resolved

Respuesta de Protyre Autocare - Dumfries
Friendly and professional people quick and efficient service and good pricing.

Respuesta de Protyre Autocare - Dumfries
I arrived to request that 2 front tyres be replaced. I was told it would take 30 minutes. The tyres were checked and changed in 30 minutes. What more can you expect?.
I have been motoring for over 70 years and for many of them have relied on Dentons for excellent service

Respuesta de Protyre Autocare - Dumfries
Needed a front tyre and tracking. The tyre fitter advised I needed 2 front tyres although one of the tyres was only 3wks old and had 60miles on it. After pointing this out a second fitter/manager agreed only one tyre was needed and offered a discount on the tyre and tracking. Upon payment by cash-no receipt given-the manager said he didn't want to see my face in there again. I appreciated the discount as means of admission of trying to oversell but the parting comment was quite rude and uncalled for.

Respuesta de Protyre Autocare - Dumfries
I got the tyres I needed in a timely manner and the price that was agreed Many thanks
General chit chat at the desk whilst eating for my tyres xx
Booking was on time and the lads were quick and efficient.
Well done
Professional advice and service given on selection and ordering with fitting carried out within 24 hrs. The AT tyres fitted are doing the job they are required to be done. Thanks to Kevin and his team, good work by all of them. No complaints at all.
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