Having used Protyre Autocare for many years, I highly recommend them, their service is always quick, reliable, and affordable. While there, I noted the polite manner of the reception helping an eld... Ver más
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Consulta las opiniones de los clientes
Staff carried out work in a professional manner,and pointed out a defect to car I never knew existed. I have been a customer of Kwik fit for years, however after my experience at pro tyre I will be us... Ver más
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Credit where it's due. On two previous occasions they told me that I didn't quite need my front tyres changed yet. This was after I had been told I needed them changed by by a multinational company, a... Ver más
After complaint to Protyre Autocare Dumfries it was explained to me there had been a communication error between myself and the company. The manager contacted me and explained the error. I was then in... Ver más
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Información sobre la empresa
- Tienda de neumáticos
- también en la categoría
- Estación de inspección de automóviles
- Servicio de alineación de ruedas
- Servicio de automóvil
- Tienda de baterías para automóviles
- Tienda de frenos
Sobre Protyre Autocare - Dumfries
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
Annan Road, Dumfries, DG1 3JX, Dumfries, Scotland, Reino Unido
- 01387 254433
4,8
Excelente
1 mil opiniones
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Brilliant service
1 de abril de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Tyres were left with different…
Tyres were left with different pressures and to much in 1 of them.
1 de abril de 2026
Respuesta de Protyre Autocare - Dumfries
Dear Mr Whiteside ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Dumfries branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards
Kayliegh
Customer care - Protyre
Swift no nonsense service with a…
Swift no nonsense service with a quality reasonable price
27 de marzo de 2026
The staff were efficient
The staff were efficient, polite and the job was completely quickly and my car left neat and tidy
25 de marzo de 2026
Good price and service
23 de marzo de 2026
Excellent service as always
Excellent service as always. Needed a new battery. Very helpful and friendly staff. Fitted the battery very quickly.
6 de marzo de 2026
Happy Customer
A good selection of tyres at a competitive price. Staff were very professional and I am more than happy to recommend this company to anyone.
11 de marzo de 2026
Superb visit
Superb visit . Dealt with promptly and efficiently. Will use again in future . I recommend this company.
24 de febrero de 2026
Respuesta de Protyre Autocare - Dumfries
Dear Eric Ian,
We're happy to hear that your visit was superb, and we appreciate your kind recommendation.
We are glad you were dealt with promptly and efficiently.
We look forward to welcoming you again at our Dumfries branch in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service by the lads
2 de marzo de 2026
Bridgestone Tyres
Easy to order. Tyres were brought to Annan Rd on time and job completed professionally
2 de marzo de 2026
I have dealt with the Dumfries depot…
I have dealt with the Dumfries depot for many years and have always found them very careful with my cars.
Sometimes their price was slightly higher than other suppliers but due to the above, my loyalty lies with the Dumfries depot
2 de marzo de 2026
Fast and efficient service from the…
Fast and efficient service from the manager and his team. Manager super friendly and happy to help with issues I had. Did a check over my car for me and picked of on a developing issue that ment I could get it sorted before it became more serious.
27 de febrero de 2026
Opinión espontánea
I delivered car early
I delivered car early. Then left it and was told it would be ready in an hour. Left one and a half hours because didn’t want to hassle. Got back car still not done. Waited another hour. Was told wheel alignment couldn’t be done due to an issue with car. I asked if they could mend. They said they would call me back later that day to arrange appointment. No call back. No refund for wheel alignment. Im pretty miffed to be honest. Three stars was generous really
25 de febrero de 2026
Respuesta de Protyre Autocare - Dumfries
Dear Annie Butterworth,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
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