Protyre Autocare - Dumfries Opiniones 

1230
•
TrustScore: 5 sobre 5

4,8

Annan Road, Dumfries, DG1 3JX Dumfries, Scotland, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Having used Protyre Autocare for many years, I highly recommend them, their service is always quick, reliable, and affordable. While there, I noted the polite manner of the reception helping an eld... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff carried out work in a professional manner,and pointed out a defect to car I never knew existed. I have been a customer of Kwik fit for years, however after my experience at pro tyre I will be us... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Credit where it's due. On two previous occasions they told me that I didn't quite need my front tyres changed yet. This was after I had been told I needed them changed by by a multinational company, a... Ver más

Valorada con 5 estrellas sobre 5

After complaint to Protyre Autocare Dumfries it was explained to me there had been a communication error between myself and the company. The manager contacted me and explained the error. I was then in... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. también en la categoría
  3. Estación de inspección de automóviles
  4. Servicio de alineación de ruedas
  5. Servicio de automóvil
  6. Tienda de baterías para automóviles
  7. Tienda de frenos

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Annan Road, Dumfries, DG1 3JX, Dumfries, Scotland, Reino Unido

  • 01387 254433

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(1230)

33.081 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Protyre Autocare Review

Having used Protyre Autocare for many years,
I highly recommend them, their service is always quick, reliable, and affordable. While there, I noted the polite manner of the reception helping an elderly gentleman check his tyre pressures.
Combined with the fast, efficient work of the team on the shop floor, they are a fantastic company that I will continue to use.

5 de noviembre de 2026
Opinión espontánea
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Excellent service and customer care…

Excellent service and customer care -thank you

28 de octubre de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Mrs McCormick,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Easy booking

Easy booking, quick delivery and quick efficient, friendly, service at the garage.

28 de octubre de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Great service

Great service, quick, friendly and easy booking and well priced. Would highly recommend.

28 de octubre de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Tom​,

We would like to thank you for sharing your feedback regarding the service you received at our Dumfries branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Great on price

Great on price. Fitted quickly, polite and business like.

26 de octubre de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service

23 de octubre de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Dear Mr Wilson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the polite, prompt, and highly capable assistance you received from our team at our Dumfries branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Valorada con 5 estrellas sobre 5

Tyres changed and was back on the road…

Tyres changed and was back on the road within half an hour. Really good service

19 de octubre de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Harry,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Great service as usual

Great service as usual. Friendly staff, fair price.

12 de octubre de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Lynn,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Friendly helpful staff

Friendly helpful staff. Quick efficient service.

7 de octubre de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Mrs Cook,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Very courteous,helpful,early appointment and…

Very courteous,early appointment and good all round service.

5 de octubre de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Mr MacColl,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 1 estrellas sobre 5

I paid 129.20 for 2 tyres and front…

I paid 129.20 for 2 tyres and front wheel tracking a fortnight ago.The tyres cost about 50 pounds each the tracking was discounted.Today I had a puncture and tyre could not be repaired.I was charged 80.96 for one identical tyre that was 50 pounds two weeks ago and is still that price advertised online.I have used the Dumfries branch for years without complaint but will now shop elsewhere.9

23 de septiembre de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Dear Customer,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Just a very good service

Just a very good service - as anticipated.
Many thanks.

28 de septiembre de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

The work was carried out quickly and…

The work was carried out quickly and efficiently. Staff were very helpful.

21 de septiembre de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Mr Oneill,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Sociable reception

Sociable reception. Sound professional advice. Speedy resolution. Surprisingly good value.

10 de septiembre de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Dumfries branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Excellent

Quick and helpful very pleasant staff

2 de septiembre de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Mrs Walker,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Knowledge staff

Knowledge staff, great job.

2 de septiembre de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Puncture repair

Prompt efficient service as per normal

28 de agosto de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello James,

Thank you for taking the time to leave us this wonderful 5-star review. We are so pleased to hear that you consistently receive prompt and efficient service from our team at Dumfrie. We appreciate your continued support.

Best regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Staff carried out work in a…

Staff carried out work in a professional manner,and pointed out a defect to car I never knew existed. I have been a customer of Kwik fit for years, however after my experience at pro tyre I will be using there services in future. A credit to the tyre fitting industry without a doubt.

11 de agosto de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Tom,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Fast efficient service

Fast efficient service

17 de agosto de 2026
Logotipo de Protyre Autocare - Dumfries

Respuesta de Protyre Autocare - Dumfries

Hello Claire,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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