Booked my car in to have the front tyres replaced. It was easy to park & the staff provide an excellent service. There's a small reception area where you can have a coffee while you wait. The garage a... Ver más
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Booked my car in to have the front tyres replaced. It was easy to park & the staff provide an excellent service. There's a small reception area where you can have a coffee while you wait. The garage a... Ver más
La empresa ha respondido
Excellent customer service from the team here, 3rd time using Protyre in Durham in the last 6 months and very happy with the result. Knowledge and customer service are consistently good. Excellent us... Ver más
Shopped around for decent tires and these were great for price and availability. Also got front tracking done for half price. Impressed with the service although I did get a puncture before i got home... Ver más
Great experience on both occasions I have used the garage. The lads who work there are friendly polite and extremely knowledgeable. Sometimes it can be intimidating going to a garage with no knowledge... Ver más
Escrito por la empresa
Escrito por la empresa
Pit Lane, Newton Hall, DH1 5HH, Durham, Reino Unido
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Booked car in for mot and it was ready to collect in the allotted time, perfect. Nothing else to say really very professional
I’ve used this garage a few times now as it’s close to my current work. Everyone seems to have a positive can-do attitude and seem to know what they’re talking about. Well managed with realistic and honest time frames
Excellent service. Rang up just as they were closing and 30 minutes later 2 new Tyres were installed
arrived at agreed day and time only to be told there was no staff available to do tracking or aircon, agreed to return next day providing they did the work at the agreed same time 9,30 arrived at 9.20 was told it would be c 45 mins to complete work went off for a coffee arrived back at 10.30 and work had not even been started as i was pushed for time only had tracking done

Respuesta de Protyre Autocare - Durham
Very polite and helpful staff , did work in time they scheduled
Easy to deal with. Job done quicker than expected. Helpful staff.
Professional service by the guy on the front desk and the mechanics also, which I witnessed for about an hour time and time again whilst waiting for a aircon recharge. Great prices too!
Made three separate appointments and each one they were unable to fulfil the request. They were polite but wasted too much of my time to return in the future.

Respuesta de Protyre Autocare - Durham
Replaced tyres and did a front alignment, however over inflated the tyres above recommended.

Respuesta de Protyre Autocare - Durham
I am a long standing customer, I always get great service. The staff are friendly, helpful and professional. They explain everything really well and are a pleasure to deal with. This visit was for a routine service and Mot and, due to a family thing, I needed to rearrange the date for my car at fairly short notice. Ronnie was really helpful and got me in a day early, fabulous service.
Good customer service although i did feel the price of tyres was quite expensive. East to get car booked in for MOT and done in a timely manner.
Excellent service well worth going there 100 % best price going and the staff go out of there way even check break pads and discs and tells you how long there going to last . I now were am going with the familys over car.
Great service, managed to fix the tyre when the expectation was replacement and very good value too.
Great service from the staff very friendly and helpful. Had my car booked in for wheel balancing the fitter noticed the front spring was broken when the wheel was removed. Got a quote from yourselves it was £330 went to another garage got it done for £70 part supplied And fitted. Went back after this was repaired and got the wheels balanced. So service from all the staff brilliant just a little bit to pricey on the parts and labour. Thanks Paul.
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