Protyre Autocare - Durham Opiniones 

695
•
TrustScore: 4.5 sobre 5

4,7

Pit Lane, Newton Hall, DH1 5HH Durham, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Booked my old banger in for an MOT, two new tyres and I was expecting to need a new exhaust box. The guys got it through the MOTd despite drive difficulties getting the correct exhaust box. Called m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had my MOT and annual service done with them. Staff were friendly and were happy to answer questions. Quick and efficient with the service. I actually arrived a little bit earlier than I should an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Darcys of Durham are a great garage. They will try to go the extra mile to help you out. The customer service lead by Simon is exceptional. He explains things clearly and without any condescension- fo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent customer service from the team here, 3rd time using Protyre in Durham in the last 6 months and very happy with the result. Knowledge and customer service are consistently good. Excellent us... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. también en la categoría
  3. Estación de inspección de automóviles
  4. Servicio de alineación de ruedas
  5. Servicio de automóvil
  6. Tienda de baterías para automóviles
  7. Tienda de frenos

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Pit Lane, Newton Hall, DH1 5HH, Durham, Reino Unido

  • 01913 757444

4,7

Excelente

TrustScore: 4.5 sobre 5

695 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(695)

33.081 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Really friendly staff

Really friendly staff. Always happy to help and fit me in.

30 de octubre de 2026
Logotipo de Protyre Autocare - Durham

Respuesta de Protyre Autocare - Durham

Hello Jenny,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Very good

Booked my old banger in for an MOT, two new tyres and I was expecting to need a new exhaust box.
The guys got it through the MOTd despite drive difficulties getting the correct exhaust box. Called me to say when it was ready to collect and really clear in quoting the price and payment options. Great stuff, thank you

29 de octubre de 2026
Logotipo de Protyre Autocare - Durham

Respuesta de Protyre Autocare - Durham

Hello Zoe,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

MOT & service w/ Protyre

Had my MOT and annual service done with them. Staff were friendly and were happy to answer questions. Quick and efficient with the service.

I actually arrived a little bit earlier than I should and they were happy to let me sit in the waiting area (indoors, it was raining that day).

20 de octubre de 2026
Logotipo de Protyre Autocare - Durham

Respuesta de Protyre Autocare - Durham

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Great prices and a good service

Great prices and a good service

28 de octubre de 2026
Logotipo de Protyre Autocare - Durham

Respuesta de Protyre Autocare - Durham

Hello Andrew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Extremely knowledgeable and helpful in…

Extremely knowledgeable and helpful in terms of work required.Good communication and punctuality in terms of job completion

14 de octubre de 2026
Logotipo de Protyre Autocare - Durham

Respuesta de Protyre Autocare - Durham

Dear Mr. A Davison,

We are glad you enjoyed your experience with our team at our Durham branch.

We appreciate your positive feedback regarding our expertise and our commitment to clear communication and completing the job on schedule. It is our goal to provide this level of service consistently.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Valorada con 5 estrellas sobre 5

The garage manager took the time after…

The garage manager took the time after my service to explain what he had done and what to keep an eye on.

19 de octubre de 2026
Logotipo de Protyre Autocare - Durham

Respuesta de Protyre Autocare - Durham

Hello Eric​,

We would like to thank you for sharing your feedback regarding the service you received at our Durham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Very impressed

Very efficient, with a friendly welcome. Very impressed. Would definitely use again.

14 de octubre de 2026
Logotipo de Protyre Autocare - Durham

Respuesta de Protyre Autocare - Durham

Hello Stephen​,

We would like to thank you for sharing your feedback regarding the service you received at our Durham branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Friendly honest and efficient service

Friendly honest and efficient service

12 de octubre de 2026
Logotipo de Protyre Autocare - Durham

Respuesta de Protyre Autocare - Durham

Hello Clare,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Great customer service.

9 de octubre de 2026
Logotipo de Protyre Autocare - Durham

Respuesta de Protyre Autocare - Durham

Hello Mr Bhandari,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

A good place

A good place. Started on time and work professionally done. 🙂

7 de octubre de 2026
Logotipo de Protyre Autocare - Durham

Respuesta de Protyre Autocare - Durham

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Darcys are a great garage

Darcys of Durham are a great garage. They will try to go the extra mile to help you out. The customer service lead by Simon is exceptional. He explains things clearly and without any condescension- found in some garages particularly towards women. Couldn’t recommend them enough!

2 de octubre de 2026
Logotipo de Protyre Autocare - Durham

Respuesta de Protyre Autocare - Durham

Hello Helen,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Regas great price via Groupon done in…

Regas great price via Groupon done in an hour car is now as cold as the baltic.

30 de septiembre de 2026
Logotipo de Protyre Autocare - Durham

Respuesta de Protyre Autocare - Durham

Hello Darrin,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

The staff were very helpful

The staff were very helpful

30 de septiembre de 2026
Logotipo de Protyre Autocare - Durham

Respuesta de Protyre Autocare - Durham

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Always fast excellent service and never…

Always fast excellent service and never ripped off

23 de septiembre de 2026
Logotipo de Protyre Autocare - Durham

Respuesta de Protyre Autocare - Durham

Hello Jane,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

excellent & efficient service

excellent & efficient service - many thanks

21 de septiembre de 2026
Logotipo de Protyre Autocare - Durham

Respuesta de Protyre Autocare - Durham

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Always friendly and provide honest and…

Always friendly and provide honest and excellent service from Darcys Durham

14 de septiembre de 2026
Logotipo de Protyre Autocare - Durham

Respuesta de Protyre Autocare - Durham

Hello Mr Castillo,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Great service Darcy garage mot on a…

Great service Darcy garage mot on a bank holiday

9 de septiembre de 2026
Logotipo de Protyre Autocare - Durham

Respuesta de Protyre Autocare - Durham

Hello Robert,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Excellent.....

7 de septiembre de 2026
Logotipo de Protyre Autocare - Durham

Respuesta de Protyre Autocare - Durham

Hello Lukas,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Durham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Booked for mot

Booked for mot
Quick appointment given and mot carried out in good time with explanation given

26 de agosto de 2026
Logotipo de Protyre Autocare - Durham

Respuesta de Protyre Autocare - Durham

Dear Val, Durham,

We would like to thank you for sharing your feedback regarding the service you received at our branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at our Durham branch have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más