Very friendly and helpful front desk staff and very knowledgeable on the product. Good fitting staff, a very good experience all round 👍
La empresa ha respondido
Localización
Cambiar localizaciónUnit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN Great Dunmow, Essex, GB
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Consulta las opiniones de los clientes
The male receptionist was very rude . Firstly I was kept waiting to book my car in and when he did eventually appear , He asked my name and then told me I was late in a very abrupt manner and would h... Ver más
La empresa ha respondido
Able to book direct on line for air-con check (ie: no telephone queuing) with confirmed date and fixed pre-priced quotation. Friendly service and comfortable waiting room (free coffee). Previously use... Ver más
La empresa ha respondido
Always an amazing fast service. The gentleman took my keys before opening which free’d up my day even more. Very helpful staff and polite. lovely and clean building and working area. Will be going ba... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Great Dunmow
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
Unit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN, Great Dunmow, Essex, Reino Unido
- 01371 873717
4,6
Excelente
1 mil opiniones
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Good efficient service.
15 de diciembre de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Super efficient service… front desk…
Super efficient service… front desk polite & helpful.
10 de diciembre de 2025
Respuesta de Protyre Autocare - Great Dunmow
Hello James,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
My slot was at 9:30
My slot was at 9:30
My car was taken at 11 am fixed by 12pm
10 de diciembre de 2025
Respuesta de Protyre Autocare - Great Dunmow
Dear Jurgita,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Great Dunmow branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Great service and promptness
1 de diciembre de 2025
Respuesta de Protyre Autocare - Great Dunmow
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
They were able to book my car in for a…
They were able to book my car in for a new battery on the same day I called up. Friendly staff, work done on time.
28 de noviembre de 2025
Respuesta de Protyre Autocare - Great Dunmow
Hello Malcolm,
We would like to thank you for sharing your feedback regarding the service you received at our Great Dunmow branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful reception man
Very helpful reception man. Gave sound practical advice and didn't try to sell for the sake of a sale. A pleasant change from over eager sales staff. Well done and will definitely be using Protyre Dunmow again
24 de noviembre de 2025
I had a service and mot test for my…
I had a service and mot test for my car.
Everything was done efficiently and well
No problems at all with the service
Staffveryni e and helpful
Will return
26 de noviembre de 2025
Prompt and polite service
Prompt and polite service. Competitive pricing. Very helpful staff
17 de noviembre de 2025
Easy to order tyres on line
Easy to order tyres on line, competitive price and nice and local !!!
12 de noviembre de 2025
Respuesta de Protyre Autocare - Great Dunmow
Hello Kerry,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Great Dunmow
Hello Mrs Greenway,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service all round...I've used…
Great service all round...I've used your services for many years and you are the best I've ever used. Stuart always seems to make it look easy running the office. We'll done to the entire team.
28 de octubre de 2025
Respuesta de Protyre Autocare - Great Dunmow
Hello Steve,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great coffee and service
Super fast, quality workmanship (I'm a life long engineer and watched,,,,, because I take pride in my car and,,,, I'm a life long engineer).
Really nice, free coffee as well. I'd be annoyed if it had run out out because it's really nice, and wouldn't have been surprised because,,,,, it's free!
31 de octubre de 2025
Opinión espontánea
Respuesta de Protyre Autocare - Great Dunmow
Hello Brian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Great Dunmow
Dear Nick Gregory,
We're glad you felt well-cared for at our Great Dunmow branch . It is wonderful to know we met your expectations.
Thank you for your kind feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Guys at the Dunmow unit were friendly
Guys at the Dunmow unit were friendly. Negative this review is not about them, but about the process. Company is allowing booking for Aircon recharge for 5pm when they know that unit will be closing 5.30pm. as a result I have wasted time to go there just to find out they can't do it as it will take min. 45 mins.
22 de octubre de 2025
Respuesta de Protyre Autocare - Great Dunmow
Dear Daniel Makowski,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Great Dunmow branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
i
Service and MOT done together
Good customer service polite and friendly trustworthy staff!
14 de octubre de 2025
Respuesta de Protyre Autocare - Great Dunmow
Dear MnG,
We appreciate you taking the time to leave us this fantastic review!
We're so happy to hear that you found our team at our Great Dunmow branch polite, friendly, and trustworthy.
we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
George & Stuart both went above and…
George & Stuart both went above and beyond what was necessary to help on with my MOT and a tyre that needed fitting.
22 de octubre de 2025
Respuesta de Protyre Autocare - Great Dunmow
Hello Des,
We would like to thank you for sharing your feedback regarding the service you received at our Great Dunmow branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Staff were very helpful and efficient.
13 de octubre de 2025
Respuesta de Protyre Autocare - Great Dunmow
Hello Mrs Westhorpe,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Great Dunmow
Hello Ashley,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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