Very friendly and helpful front desk staff and very knowledgeable on the product. Good fitting staff, a very good experience all round 👍
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Unit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN Great Dunmow, Essex, GB
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Very friendly and helpful front desk staff and very knowledgeable on the product. Good fitting staff, a very good experience all round 👍
La empresa ha respondido
The male receptionist was very rude . Firstly I was kept waiting to book my car in and when he did eventually appear , He asked my name and then told me I was late in a very abrupt manner and would h... Ver más
La empresa ha respondido
Able to book direct on line for air-con check (ie: no telephone queuing) with confirmed date and fixed pre-priced quotation. Friendly service and comfortable waiting room (free coffee). Previously use... Ver más
La empresa ha respondido
Always an amazing fast service. The gentleman took my keys before opening which free’d up my day even more. Very helpful staff and polite. lovely and clean building and working area. Will be going ba... Ver más
La empresa ha respondido
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Escrito por la empresa
Unit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN, Great Dunmow, Essex, Reino Unido
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I always use protyre, very experienced mechanics, always a great job done. Personnel are very polite and nothing is too much trouble
They are local, friendly and efficient. Very happy with using Protyre for my Services and MOTs.
Have been using protyre for years. Motorbike and car. Never had any problems. Good price too. Very happy

Respuesta de Protyre Autocare - Great Dunmow
The customer service team delivered an exhaust pipe replacement within 24 hrs even though there was difficulty in getting the correct parts. I was kept informed of progress throughout the day.
Not pushy, examined a slow leak on a tyre and offered a reasonable replacement with a premium brand - had two tyres replaced to keep wear even - very pleased and will definitely use again

Respuesta de Protyre Autocare - Great Dunmow
The tyre that was ordered to be fitted the following morning was not delivered two mornings in a row despite explanations of how important it was to have the vehicle available on the second morning. There was no communication to advise the tyre had not been delivered to save wasted time. Poor logistics and communication we had to get the job done elsewhere

Respuesta de Protyre Autocare - Great Dunmow

Respuesta de Protyre Autocare - Great Dunmow
Really helpful staff and job was sorted quickly while I waited .
Excellent service. The tyres I required were not in stock which wasn't a problem as I did expect this. The very helpful chap had them delivered the next day & were fitted early a.m. I have given 4 stars only because of the price of Dunlop's pricing. Thanks Protyre.
Fantastic service. Nothing was too much trouble. Contacted promptly when car was ready. 1st class treatment. Thank you

Respuesta de Protyre Autocare - Great Dunmow
I had selected tyres from the website but when I attended Great Dunmow I was told they weren't suitable for my car. I paid for a different set of tyres which were fitted quickly and professionally. I was very pleased with the service. If it hadn't been for a slight hiatus in getting a refund for the first set of tyres purchased I would have given 5 stars.
Unfortunately I’ve been unlucky and had to get a lot of tyres on many cars over the years. This place were far and away the quickest and most efficient place I’ve ever used. Two tyres and I was in and out within 30 minutes. Guy at reception was excellent and helpful too.

Respuesta de Protyre Autocare - Great Dunmow
Found your staff arrogant and not a bit helpful

Respuesta de Protyre Autocare - Great Dunmow
Brilliant service. Great communication. We had an issue after our service with our car, followed this up and they resolved the issue immediately. Top service and great customer service. Will most definitely be booking in for a service again
Had a quote for discs and pads and was happy with the price £100 less than quest of braintree. Over the years I've used tyremart for tyres, and servicing back in the day and been happy with the price and workmanship. No 5 star as did not try the coffee.
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