We were able to make an appointment at very short notice. Service was prompt and efficient. Staff were friendly, polite, knowledgeable and offered useful advice. Will definitely return.
La empresa ha respondido
Localización
Cambiar localizaciónWareham Road, Poole, BH16 6JW Holton Heath, England, GB
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Consulta las opiniones de los clientes
Manager and team all lovely. I made an error on my tyre booking and they sorted it no problem. Also booked a free brake check and they were very honest, said they were practically new and just gave th... Ver más
La empresa ha respondido
I knew the tyres I wanted and called for a price and availability after driving past. The price was agreed and a time set for the following day. The phone manner and professionalism was very good and... Ver más
La empresa ha respondido
Two different managers quoted two prices for the same job. Rest room has mags for men but surely women have flat tyres too. Had to call to see if my tyre was in and was told it was booked for fittin... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Holton Heath
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
Wareham Road, Poole, BH16 6JW, Holton Heath, England, Reino Unido
- 01202 631122
4,7
Excelente
557 opiniones
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Excellent customer service
The staff are always willing and helpful. The young men are courteous and knowledgeable. First class customer service.
8 de junio de 2026
Respuesta de Protyre Autocare - Holton Heath
Hello Elaine,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Holton Heath
Hello Mr Funnell,
We appreciate your 5-star review! We are delighted you found our service quick and excellent.
Best regards,
Eddie
Customer Care - Protyre
Excellent Service
12 de junio de 2026
Respuesta de Protyre Autocare - Holton Heath
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Holton Heath branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Push out of our allotted time.
We had an an appointment booked for 09:00. We got seen at 09:50. My wife missed her meeting and we were altogether very unhappy. There is no point in booking if you can’t keep basic time keeping especially as we are good customers.
27 de mayo de 2026
Respuesta de Protyre Autocare - Holton Heath
Dear Chris,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Very good and friendly
23 de mayo de 2026
Did what was expected
27 de mayo de 2026
Had an appointment cancelled at the…
Had an appointment cancelled at the very last minute when I was already there. I had tried to call ahead to check exactly where the location was and no-one picked up the phone. No-one had emailed or called to let me know not to bring the car in and they couldn’t offer another appointment. I now how to wait for the refund to go back into my account.
26 de mayo de 2026
Opinión espontánea
Respuesta de Protyre Autocare - Holton Heath
Dear Kirsty Heard,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Efficient and courteous service
Efficient and courteous service. Best tyre fitting experience ever!
25 de mayo de 2026
Great service
Great service. Had two punctures in one week and dispite them being so busy they were able to look after me to ensure I got back on the road quickly. Great customer service and support. Lovely staff. Many thanks
29 de abril de 2026
The Holton Heath team are really good.
The Holton Heath team are really good.
They showed me the problem with each of my tyres
Also they repaired a valve in another of my wheels and at the end this was free of charge.
Both the fitters are nice lads friendly and happy to explain things.
The office manager efficient, caring and polite
22 de mayo de 2026
Great service
Great service, easy to book a slot and pay online. Friendly service and helpful staff during visit. I would use again
18 de mayo de 2026
Supplied and fitted tyres timely and…
Supplied and fitted tyres timely and with no add ons. Just as ordered.
18 de mayo de 2026
So helpful and so prompt
11 de mayo de 2026
All seemed well
All seemed well, the staff were courteous and helpful at all times.
13 de mayo de 2026
I always get great service and…
I always get great service and satisfaction from Protyre.
8 de mayo de 2026
Very friendly team
Very friendly team
Very knowledgeable
And really worked hard to get me where I wanted at a good price
Nice waiting room too
6 de mayo de 2026
Very efficient
Very efficient. Sourced a new car battery for me, arrived and fitted. Also checked my tyres and air pressures. A very good experience, well done to the team.
29 de abril de 2026
Easy booking
Easy booking, good range of products. Helpful staff and very efficient. Brilliant
29 de abril de 2026
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