Protyre Autocare - Middlewich Opiniones 

1331
•
TrustScore: 4.5 sobre 5

4,7

5 Brooks lane, Middlewich, CW10 0JH Middlewich, Cheshire, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent booking process, the office staff were polite, the waiting area was comfortable with complimentary hot drinks which were offered. We also had our baby granddaughter with us and the weath... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I popped by on a whim to see if anyone could assist my son who is a young learner driver, just to double check fluid levels and check over the tyres on his car ahead of his test. The whole team we... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We’re so helpful and quick, instead of turning me away they got all my tires changed before the closing time and ordered in tires especially in the event i would like them changed. Really friendly and... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

1st class work by a friendly, knowledgeable, and helpful team. Best to place your order for tyres online, book an appointment, and then arrive at the depot. This seems to work well. It's difficult to... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. también en la categoría
  3. Estación de inspección de automóviles
  4. Servicio de alineación de ruedas
  5. Servicio de automóvil
  6. Tienda de baterías para automóviles
  7. Tienda de frenos

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • 5 Brooks lane, Middlewich, CW10 0JH, Middlewich, Cheshire, Reino Unido

  • 01606 834069

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1331)

33.081 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

unfortunately as a long time user of…

unfortunately as a long time user of protyre since it has been under new ownership or revamped, i have been unsatisfied at quotations and quality of work undertaken and decided to source a better mechanical garage
my car failed Mot on both rear springs
after it passing the year before with flying colours and done no mileage
middlewich quoted me £450 to fit new springs
i said would source a better price so i got the
job done elsewhere a lot cheaper great service and it took 2 hrs labour and i know dramas the parts are sourced from gsf at approx £100 trade price, based on that protyre were trying to charge me aprox £340 labour! as i declined there extortion and had the work done elsewhere, they then decided to wack me with a £20 re- test charge instead of honering the standard free re-test.

in another occasion earlier in the year they over charged me for an oil and filter change at there winsford garage and didn’t even turn out my oil light, unfortunately i will be saying good bye to these as well!!

prior to this i have had a car come out of there garage in middlewich after a service with the underside covers flapping underneath and ripping of hitting the road due to there chaps not completing the work correctly by fitting all the cover bolts back on.

29 de abril de 2026
Logotipo de Protyre Autocare - Middlewich

Respuesta de Protyre Autocare - Middlewich

Dear Customer,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 4 estrellas sobre 5

All fine except that I booked online…

All fine except that I booked online and was able to get a slot for bank holiday. When I arrived for new tyres I was informed that they do not have a delivery on bank holiday so they were unable to do the work. Left my car and work was done next day. Is this something to sort out as there are 2 more bank holidays coming up next month?

15 de abril de 2026
Valorada con 1 estrellas sobre 5

Additional work

Took my car in for a service, and was contacted by the garage, to be told that the tyres and rear discs and pads were two main things that needed attention. I then started to get concerned, as I had pointed out to the garage, that the pads were only changed a year ago, which they were flustered by.
Today, i took my car, to the independent garage who does all my work, and was rung straight away telling me that there was nothing wrong with any of the discs and pads and have given me a set of accompanying photographs as evidence. They were concerned that their work which was still under guarantee, was being negatively reviewed, and a potential job was being created for no apparent reason

1 de abril de 2026
Opinión espontánea
Logotipo de Protyre Autocare - Middlewich

Respuesta de Protyre Autocare - Middlewich

Dear MF,

Thank you for notifying us of your concerns regarding the advice received. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 3 estrellas sobre 5

Dropped a wheel off late Saturday…

Dropped a wheel off late Saturday enquiring a new tyre. Said it would be ready Monday and tried to ring them several times late afternoon to check if ready unable to get through. Called in at 5.15 pm on way home from work and wheel still in office untouched. They did it whilst I waited but not ideal.

11 de marzo de 2026
Logotipo de Protyre Autocare - Middlewich

Respuesta de Protyre Autocare - Middlewich

Dear Keith,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Great staff

Great staff. Very chatty and helpful and tyres fitted quickly. Unlike other well known tyre companies didn't have to go back to get them rebalanced as they were spot on.

4 de marzo de 2026

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