The most amazing honest and reliable service. We broke down on the motorway and this was the closest place. When we arrived they did everything they could do to help but unfortunately didn't have our... Ver más
La empresa ha respondido
Localización
Cambiar localización5 Brooks lane, Middlewich, CW10 0JH Middlewich, Cheshire, GB
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Consulta las opiniones de los clientes
Easy booking online and plenty of appointments to suit my needs. Arrived 5 mins before appointment and car was taken in immediately. Alignment was completed in 10 mins, but was simplified by the fact... Ver más
Booked my car in for its MOT and the guys at Protyre in Middlewich were nothing but helpful and accommodating. Really appreciate people who make an effort with customers. This will now be the MO... Ver más
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I had a slow puncture on a tyre that was almost new (500 miles), so I was very relieved when the tyre fitter told me it could be repaired, saving over £200 compared with replacing the tyre. Great se... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Middlewich
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
5 Brooks lane, Middlewich, CW10 0JH, Middlewich, Cheshire, Reino Unido
- 01606 834069
4,6
Excelente
1 mil opiniones
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Excellent experience and staff are…
Excellent experience and staff are friendly and knowledgeable too.I can not fault them at all brilliant..
21 de enero de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
1st class work by a friendly team
1st class work by a friendly, knowledgeable, and helpful team. Best to place your order for tyres online, book an appointment, and then arrive at the depot. This seems to work well. It's difficult to make contact via telephone, as with most franchises, the person answering the phone is often on the tools!, Booking online made all the difference.
14 de enero de 2026
Respuesta de Protyre Autocare - Middlewich
Dear Berwitz ,
Thank you for leaving us a review.
We are pleased to hear that you found the team in centre knowledgeable, friendly and their work to be first class.
Regarding you feedback of contacting them via phone, we can confirm that this has been passed onto the area manager to investigate further.
Best regards,
Eddie
Customer Care - Protyre
Asda tyres order fitted by Protyre
My son attended Protyre for the fitting and was told that the tyres ordered through Asda had not arrived. As a result, he was sold more expensive tyres directly by Protyre. It was later confirmed by Asda that Protyre did in fact have the correct tyres in stock at the time, and these should have been used for his booking.
Protyre have since accepted this was a mistake (after I called them they didn’t call me)and refunded my son the difference in cost. However, I remain concerned about how this situation arose in the first place, as he should never have been sold alternative tyres when the correct ones were available.
Why didn’t they check their stock for the tyres ordered originally?
10 de enero de 2026
Respuesta de Protyre Autocare - Middlewich
Dear Paul Jackson,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Middlewich branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
They fit me in at very short notice…
They fit me in at very short notice even though they were short staffed. The young man was extremely helpful and very pleasant. Thank you.
7 de enero de 2026
In the snowy weather tyre got damaged
In the snowy weather tyre got damaged, booked time slot for following day with purchase of tyre, unfortunately the weather was too bad to get to the garage, rang up and they said they understood and rebooked it for the next day. Great service from them, hassle free
Cheers
14 de enero de 2026
MOT CHECK
On time, done while I waited in comfortable office with courtesy coffee.
31 de diciembre de 2025
Fitted us in at very short notice
Fitted us in at very short notice
To repair a punctured tyre
2 de enero de 2026
Respuesta de Protyre Autocare - Middlewich
Hello Ruth,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always a great service
Always a great service. Staff are friendly and professional. Highly recommend 👍🏼
17 de diciembre de 2025
Good experience
Friendly staff, prompt service, waiting area smartly decorated, good coffee provided, low price for mot. Good experience all round.
9 de diciembre de 2025
Speedy efficient service and friendly…
Speedy efficient service and friendly staff. Happy customer 👌
12 de diciembre de 2025
Staff was very friendly and helpful
Staff was very friendly and helpful. Also got a great cup of coffee while waiting for the service to be done.
5 de diciembre de 2025
Respuesta de Protyre Autocare - Middlewich
Hello Mrs Joubert,
We appreciate your positive feedback! We're so glad you found our team in centre helpful and friendly, and that you enjoyed the coffee while you waited for your service.
Best regards,
Eddie
Customer Care - Protyre
Great service and friendly staff ...
I had a slow puncture on a tyre that was almost new (500 miles), so I was very relieved when the tyre fitter told me it could be repaired, saving over £200 compared with replacing the tyre.
Great service and friendly staff.
I will definitely use Barry and Wilkinson (Protyre Middlewich) in future.
5 de diciembre de 2025
Respuesta de Protyre Autocare - Middlewich
Hello Simon,
We appreciate you taking the time to leave us this 5-star review. We're happy to hear that you were satisfied with the service you received at our Middlewich branch and that we could repair your tyre. We look forward to seeing you again in the future!
Best regards,
Eddie
Customer Care - Protyre
Respuesta de Protyre Autocare - Middlewich
Hello Carole,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Booked car in for MOT
Booked car in for MOT , done on time .
Very friendly staff.
3 de diciembre de 2025
Respuesta de Protyre Autocare - Middlewich
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Everything done quickly and on time
28 de noviembre de 2025
good service
1 de diciembre de 2025
Respuesta de Protyre Autocare - Middlewich
Hello Mr Brooker,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always so courteous and helpful!
17 de noviembre de 2025
The service I received was very good
The service I received was very good, but reviewing the product online afterwards I think it was maybe a little expensive.
17 de noviembre de 2025
Respuesta de Protyre Autocare - Middlewich
Hello Brian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Middlewich branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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