An exceptionally good experience. I needed a tyre checked before going to my father's funeral. Compassionate as the woman behind the counter was, she arranged for someone to check it immediately and... Ver más
La empresa ha respondido
Localización
Cambiar localización11 Paynes Lane, Rugby, CV21 2UH Rugby, Warwickshire, GB
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Consulta las opiniones de los clientes
This was the third garage I took my car to for a loud humming sound accompanied with vibration. No one else was able to find the problem but the mechanic here knew what it was and got it sorted. They... Ver más
La empresa ha respondido
Very nice set up, conveniently close to home, friendly and informed team! Were able to get my MoT test done and fix the small failure in good time without impacting on my day! Would definitely recomme... Ver más
Dead easy to order online with a guaranteed timeslot. Dropped off my motorcycle wheels and they phoned sooner than expected to say they were ready. Always take care of my precious alloys and offer... Ver más
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Rugby Paynes Lane
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
11 Paynes Lane, Rugby, CV21 2UH, Rugby, Warwickshire, Reino Unido
- 01788 542292
4,6
Excelente
1 mil opiniones
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Polite and helpful team
Polite and helpful team, clean facilities with free coffee.
Competitively priced and efficient.
11 de marzo de 2026
Excellent service & communication as…
Excellent service & communication as always.
Many thanks.
9 de marzo de 2026
Experts to go to
Always explain everything in easy terms, great customer service, 100% would recommend.
6 de marzo de 2026
Quick and efficient.
2 de marzo de 2026
Great garage
Always has been good for mot and tyres and other mechanical work always very helpful and nothing to much bother
26 de febrero de 2026
Local garage
Friendly customer service, very helpful, reliable, courteous. Easy online usage.
27 de febrero de 2026
I feel they are professional and appear…
I feel they are professional and appear fair.
23 de febrero de 2026
Well work, efficient service.
Reception good, investigated problem and fixed by technician.
Good knowledge, efficient service and work carried out timely.
23 de febrero de 2026
First class service
Very efficient. Can always be guaranteed first class service.
20 de febrero de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Not for the first time feeling ripped…
Not for the first time feeling ripped off.
Failed MOT for fault they found and offered to fix. Took to two independent mechanics who stated there was no issue. Took back for retest with no work to rectify the original issue they found and it passed.
It appears they either regularly make genuine mistakes or are trying to up sell repairs.
Avoid at all costs in my opinion.
11 de febrero de 2026
Respuesta de Protyre Autocare - Rugby Paynes Lane
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Professional & efficient
The usual friendly and professional service from Andy and the team. Some necessary MOT repairs and 2 premium brand new tyres - all sourced quickly, done efficiently and at a very competitive price.
16 de febrero de 2026
Efficient and helpful
Following my car having a flat tyre, I was fitted in promptly and the work done efficiently
11 de febrero de 2026
MOT took 3 hours and other things
Car taken for pre MOT check then three days later taken for 8am MOT and service. I was called at 11:30am to say the car had failed on 2 things that should have been picked up on pre MOT check (wiper blades and headlight). I was then told it would be 3pm before it could be fixed - I needed the car for 2pm. Not too much to expect from an 8am MOT.
I asked for them yo do the essentials in order to get through MOT. When I came to pick up the car they had charged me £48 for 2 wiper blades when I only needed 1 and could have got this from Halfords for £10.
I requested that the manager call me the next day to discuss the above and more).
I never got a call.
4 de febrero de 2026
Opinión espontánea
Respuesta de Protyre Autocare - Rugby Paynes Lane
Dear Customer,
Thank you for taking the time to bring this to our attention. We are sorry this has happened.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, we will then raise this with higher management.
Kindest regards,
Georgia
Customer Care - Protyre
The MOT was easy to book and all took…
The MOT was easy to book and all took place on time.
21 de enero de 2026
A quick and efficient service
A quick and efficient service . Very helpful members of staff. An all round excellent experience.
29 de enero de 2026
Respuesta de Protyre Autocare - Rugby Paynes Lane
Dear Julie Forder,
We appreciate you taking the time to leave us this fantastic review!
We're so glad to hear that you were satisfied with our helpful staff and efficient service at our Rugby Paynes Lane branch.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
Very good service and communication…
Very good service and communication from the team. Thanks
28 de enero de 2026
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