Protyre Autocare - Rugby Paynes Lane Opiniones 

1485
TrustScore: 4.5 sobre 5

4,6

11 Paynes Lane, Rugby, CV21 2UH Rugby, Warwickshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

An exceptionally good experience. I needed a tyre checked before going to my father's funeral. Compassionate as the woman behind the counter was, she arranged for someone to check it immediately and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This was the third garage I took my car to for a loud humming sound accompanied with vibration. No one else was able to find the problem but the mechanic here knew what it was and got it sorted. They... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very nice set up, conveniently close to home, friendly and informed team! Were able to get my MoT test done and fix the small failure in good time without impacting on my day! Would definitely recomme... Ver más

Valorada con 5 estrellas sobre 5

Dead easy to order online with a guaranteed timeslot. Dropped off my motorcycle wheels and they phoned sooner than expected to say they were ready. Always take care of my precious alloys and offer... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • 11 Paynes Lane, Rugby, CV21 2UH, Rugby, Warwickshire, Reino Unido

  • 01788 542292

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1485)

34.004 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good Service

Staff are friendly and professional, no fuss , just good service , free coffee is a nice touch.

16 de enero de 2026
Valorada con 3 estrellas sobre 5

Tyre change but technicians left released car in an unsafe state

Had an appointment to get 2 tyres fitted to my car. Staff at front desk were friendly. It's typically good practice to do tyre rotation which they did but charged my £12 per side. Having done that, they didn't check the tyre pressures in my tyres even though I explicitly told them to when checking in. It wasn't until I was driving for about 10 mins when my tyre pressure lights in the car came on so stopped at a petrol station and realised that the front tyres were extremely under inflated and the rear tyres were over inflated and not in accordance to the manufacturer loading. Please check the tyre pressures before sending a car out because in the state you left the car, it could have been a very different story.

8 de enero de 2026
Logotipo de Protyre Autocare - Rugby Paynes Lane

Respuesta de Protyre Autocare - Rugby Paynes Lane

Dear Mr Koria,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

O time fuss free and clean and pleasant waiting area

O time fuss free and clean and pleasant

12 de enero de 2026
Logotipo de Protyre Autocare - Rugby Paynes Lane

Respuesta de Protyre Autocare - Rugby Paynes Lane

Dear Mrs Hewitt,

We're happy to hear that your experience was fuss-free, clean, and pleasant at our Rugby Paynes Lane branch.

We appreciate you taking the time to leave us feedback.

We will look forward to welcoming you again in the future.

kind regards
Kayliegh
Customer Care- Protyre

Valorada con 5 estrellas sobre 5

Always a great service

Always helpful polite on time easy website to book and choose tyres highly recomend

9 de enero de 2026
Logotipo de Protyre Autocare - Rugby Paynes Lane

Respuesta de Protyre Autocare - Rugby Paynes Lane

Hello Andrew​,

We would like to thank you for sharing your feedback regarding the service you received at our Rugby branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 1 estrellas sobre 5

After MOT recommend to have four tyres…

After MOT recommend to have four tyres changed, no problem £480. After 1 day one tyre loses pressure. Returned vehicle and was charged an extra £36 to put right a problem that didn't exist until my tyres were changed. After spending£800 for a service, mot and tyres thought it was poor customer service.

22 de diciembre de 2025
Logotipo de Protyre Autocare - Rugby Paynes Lane

Respuesta de Protyre Autocare - Rugby Paynes Lane

Dear Mark Taylor,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 3 estrellas sobre 5

took a long time

took a long time, nearly an hour. wheel nuts over tightened and pressures not the same. staff were polite and friendly.

17 de diciembre de 2025
Logotipo de Protyre Autocare - Rugby Paynes Lane

Respuesta de Protyre Autocare - Rugby Paynes Lane

Dear Kevin Gibson,

Thank you for taking the time to share your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Trustworthy

Friendly and helpful staff. Quite a slow service but straightforward advice no faffing about. I appreciate that.
Not the cheapest but they never were. I go there because I trust them.

17 de diciembre de 2025
Logotipo de Protyre Autocare - Rugby Paynes Lane

Respuesta de Protyre Autocare - Rugby Paynes Lane

Dear Shaun and Jackie Fyson,

We appreciate your kind words about our staff and straightforward advice at our Rugby Paynes Lane branch.

We are happy to hear that you trust us, even if our service was a bit slow.

Thank you for your feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Painless tyre replacement experience.

The reception area was both clean and comfortable. The two ladies on the desk were both welcoming, knowledgeable and helpful as was the young technician who dealt with fitting the new tyres that were required.

17 de diciembre de 2025

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