I had booked to have 4 new tyres fitted, arrived for my appointment about 15mins early. Car was taken in straight way, new tyres fitted and I was back on my way home within 45 mins. Have recommended P... Ver más
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1a Station Road, Latchford, WA4 1JT Warrington, Cheshire, GB
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I had booked to have 4 new tyres fitted, arrived for my appointment about 15mins early. Car was taken in straight way, new tyres fitted and I was back on my way home within 45 mins. Have recommended P... Ver más
La empresa ha respondido
I dropped my car off for a to repair a slow puncture, the team checked the tyres all round and shown me ware on two rear tyres. They also gave a competitive price for two new tyres and alignment, whic... Ver más
La empresa ha respondido
Protyre gold service very ģood. Extra work needed on my mini. All done to my satisfaction Thank you Protyre Jeffreys Latchford Warrington Jezza
La empresa ha respondido
I bought a Groupon voucher for an aircon re-gas. I phoned to book an appointment and the person I spoke to in the Warrington branch was polite and helpful and I was able to get a suitable slot in 2 da... Ver más
La empresa ha respondido
Escrito por la empresa
Escrito por la empresa
1a Station Road, Latchford, WA4 1JT, Warrington, Cheshire, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Respuesta de Protyre Autocare - Warrington
On time and efficiently carried out. Aircon now very chilled again.

Respuesta de Protyre Autocare - Warrington

Respuesta de Protyre Autocare - Warrington
I booked my vehicle in for a pre check/inspection on the air conditioning system due to it stopping working. It was give a clean bill of health by the engineer and I agreed to a full regas to fix the problem. The work was done and left a happy customer.
A week later the aircon stopped working again so I took it back to the garage. They carried out a further inspection and informed me I had a hole in the condenser and quoted me over £500 to fix.
I asked why this was not picked up prior to me paying for the regas and was told their check would not have identified such a problem.
I contacted their customer services to try and find a resolution but they did not appear interested claiming they did all they could. They are now trying to say the fault was caused after the repair had been completed. Now what are the odds of exactly the same fault occurring after a week of being back on the road. I am now registering a claim at the Small Claims court and seek an independent view of their actions are reasonable.
They promise first class experience but what I have received has left me feeling conned and let down. Like most services, you only find out how good a company is when something goes wrong. See you on court Protyrer!
I have read your response and the area manager refuses to help or assist in anyway, hence the need to escalate to the small claims court. I will update the result of the case in due course. If anybody else is having similar problems you could consider the same redress method. It’s only £35 to logged the claim and you will at least have the opportunity of a day in court where Protyer will have to answer your questions and the matter will be considered by an independent person.
I was given a full refund a few days later, however no apology. They also asked me to if I would consider my review, which I did. Eveything I have said I would stand by 100%. I was only given the refund as I think they knew I would win my case and I was going to follow it through.

Respuesta de Protyre Autocare - Warrington
Poor service. Wheel was slightly damaged and car left with dirty hand prints on the door and interior. Made a complaint and no one is interested

Respuesta de Protyre Autocare - Warrington
I always have fast and courteous service when I visit.
So, carry one everyone, thats how to keep your customers.
Carried out service and MOT had to have some extras done but was expected .They have agreed to change my cam belt quite expensive but it is a very complex and long job.

Respuesta de Protyre Autocare - Warrington
Professional, fast and reliable from start to finish. Would recommend.

Respuesta de Protyre Autocare - Warrington
Great service as always and at an affordable price.

Respuesta de Protyre Autocare - Warrington
Good overall service and prompt delivery and fitting of tyres all from internet
Quick and very helpful response from operative to repair my tyre
All members of staff were friendly & very helpful. Thank you.
quick efficient value , difficult Tesla Tpms issue resolved.
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