Protyre Autocare - Weymouth Opiniones 

936
TrustScore: 4.5 sobre 5

4,6

2 Cambridge Road, Granby Industrial Estate, DT4 9TJ Weymouth, Dorset, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Needed an exhaust end for the wife’s car on a Saturday afternoon which everyone couldn’t provide either because they where closed or to lazy and used excuses. Visited Protyre on the Granby and ever... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a puncture whilst on holiday and protyre was recommended to take my car to. The staff were incredibly friendly and managed to fix the puncture quickly and efficiently. First class service.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Considering we have been through a few heatwaves in the last few months I was amazed today when just a couple of hours before closing on a Saturday I popped in and asked if they would be able to do... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Dropped the car off the night before as I had to be at work early the next morning, the team were fine about this. Booked in for 2 new tyres and an MOT. I had to call back late afternoon to get confir... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • 2 Cambridge Road, Granby Industrial Estate, DT4 9TJ, Weymouth, Dorset, Reino Unido

  • 01305 788556

4,6

Excelente

TrustScore: 4.5 sobre 5

936 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(936)

35.357 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

After a slight hiccup with the…

After a slight hiccup with the appointment the customer service I received was excellent. The singing from the staff was entertaining and brightened up my morning. Thanks guys, you were great.

16 de mayo de 2026
Valorada con 5 estrellas sobre 5

Fabulous service from Ayrton

We arrived just as the garage was about to close with what we thought was a puncture as the warning light had come on. Despite being on his own for the day, Ayrton checked over each tyre, added pressure as needed and, having found a deep gash in one of the tyres, replaced it with a new one. Fabulous customer service

9 de mayo de 2026
Valorada con 5 estrellas sobre 5

Honest professional advice.

The tyres are my cars achilles heal, they are aways picking up nails and tacks. 4pm on a Saturday afternoon Eyrton managed to find time to check the tyre. I received honest professional advice, the tyres are not standard so had to be ordered in, Max fitted it after the bank holiday and I was good to go. Really good service, great team.

2 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor Communication

I placed a wrong order for a tyre. Phoned to cancel and was told no problem and refund would be processed.
I placed another order for the correct two tyres which were successfully fitted with no problems.
I am still waiting for a refund for the first incorrect order. I have phoned, sent an email on the 1/4/26 with no reply. Just been on hold for 25 minutes with nobody answering phone!
The work done was fine and without problem but the communication is awful

26 de marzo de 2026
Opinión espontánea
Logotipo de Protyre Autocare - Weymouth

Respuesta de Protyre Autocare - Weymouth

Dear Mr Gale,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration, order number and a contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

The lads at the Weymouth branch…

The lads at the Weymouth branch couldn't do any better great communication from all of them made to feel welcome and not just money walking in , advise and solutions on hand to any issues , great bunch of lad don't change anything it's working 👍 will always take myn and my families buisness to them

27 de marzo de 2026
Valorada con 5 estrellas sobre 5

Toby and the MOT tester outstanding

Toby was very professional and helpful, from welcoming me, to giving a break down, on time which was exact whilst the MOT was carried out. The MOT tested was very polite and very knowledgeable. Definitely a positive experience thank you to you both.

20 de marzo de 2026
Valorada con 1 estrellas sobre 5

Was charged £150 for changing a tyre…

Was charged £150 for changing a tyre and just found out, with the tyre they fitted, it should have cost less than £80
Should add: the date of the experience was 14/06/2024, but I have only just found out about the excessive charge.
I emailed about the incident and got no response.

Submitted a full report as requested and was told several times that someone would get back to me.
They never did.

18 de marzo de 2026
Opinión espontánea
Logotipo de Protyre Autocare - Weymouth

Respuesta de Protyre Autocare - Weymouth

Dear Customer,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

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