I was lost and they guided me to their outlet. Great customer service from that phone call, welcome on arrival, tea, bit of local tourist info thrown in too Thankyou!
La empresa ha respondido
Localización
Cambiar localizaciónUnit 11 Haviland Road, Ferndown Industrial Estate, BH21 7RZ Wimborne, Dorset, GB
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Consulta las opiniones de los clientes
Prompt attention knowledgeable Sorry they did not provide any written n results of supplementary checks. Wheel alignment let steering wheel out of centre was corrected for.
Not ideal getting a puncture at 9:30pm on the night before you have to drive to Bristol to catch a holiday flight the next morning! So I ended up at Protyre for 8:30am the following day needing a quic... Ver más
Got caught out with unrepairable tyre whilst away from home, Goggled nearest garage and these guys were closest, and open on a bank holiday. Lucky for us theses guys had correct tyres and brand we n... Ver más
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Wimborne
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
Unit 11 Haviland Road, Ferndown Industrial Estate, BH21 7RZ, Wimborne, Dorset, Reino Unido
- 01202 890066
4,6
Excelente
591 opiniones
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Diagnosis of the problem was swift snd…
Diagnosis of the problem was swift snd the repair done quickly.
26 de enero de 2026
Tyree were efficiently fitted with a…
Tyree were efficiently fitted with a short time
14 de enero de 2026
All worked well
All worked well. Tyres there. Fitted within an hour. Sensible conversation and reasonable coffee! Excellent service.
14 de enero de 2026
Great service
Really friendly service. Jack was very pleasant & went above and beyond when I had queries on another issue which I hadn’t booked in for. It will be my garage of choice going forward!
16 de enero de 2026
Opinión espontánea
Great service
Always get the tyres i want, always get great service and quick fitting.
And free coffee on a cold morning, bonus!
9 de enero de 2026
They actually had the gear to sort my…
They actually had the gear to sort my tracking which other places could not do
7 de enero de 2026
No reply to telephone calls.
After trying to telephone all of the local branches, giving up after holding on for 7mins+ each time!! I eventually drive to the nearest branch, where I received excellent service.Why no help on the telephone????
30 de diciembre de 2025
Opinión espontánea
Good prices and fast service
I always go here as they are nice, always have time for you and are good prices.
22 de diciembre de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Respuesta de Protyre Autocare - Wimborne
Hello Simon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Nice Friendly staff & great service
3 de diciembre de 2025
Despite having booked an appointment…
Despite having booked an appointment for 13.00 and arriving 15 minutes early, it was 45 minutes before my car was taken in to have the tyres fitted. The fitting and vehicle check took another 50 minutes. So I had to wait longer than anticipated and endure the inane radio blasting out. The guy behind the counter finally came out to say my car was ready and nearly threw the invoice to me and walked away. I think he knew I wasn't happy.
3 de diciembre de 2025
Respuesta de Protyre Autocare - Wimborne
Dear Geoff Nevard,
Thank you for bringing this to our attention and we are sorry to hear that you had a longer than expected waiting time.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Respuesta de Protyre Autocare - Wimborne
Hello Mr Cherrett,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Wimborne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service
Good reliable service, but expensive tyres, unless you plan ahead & buy online, same tyre priced differently between branches when I enquired, very annoying, paid 90, but other local branch with no time slot available, quoted 84 ish…for identical tyre.
1 de diciembre de 2025
Respuesta de Protyre Autocare - Wimborne
Dear Mr Tomsett,
Thank you for taking the time share your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
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