Protyre Autocare - Wimborne Opiniones 

591
TrustScore: 4.5 sobre 5

4,6

Unit 11 Haviland Road, Ferndown Industrial Estate, BH21 7RZ Wimborne, Dorset, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was lost and they guided me to their outlet. Great customer service from that phone call, welcome on arrival, tea, bit of local tourist info thrown in too Thankyou!

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Prompt attention knowledgeable Sorry they did not provide any written n results of supplementary checks. Wheel alignment let steering wheel out of centre was corrected for.

Valorada con 5 estrellas sobre 5

Not ideal getting a puncture at 9:30pm on the night before you have to drive to Bristol to catch a holiday flight the next morning! So I ended up at Protyre for 8:30am the following day needing a quic... Ver más

Valorada con 5 estrellas sobre 5

Got caught out with unrepairable tyre whilst away from home, Goggled nearest garage and these guys were closest, and open on a bank holiday. Lucky for us theses guys had correct tyres and brand we n... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Unit 11 Haviland Road, Ferndown Industrial Estate, BH21 7RZ, Wimborne, Dorset, Reino Unido

  • 01202 890066

4,6

Excelente

TrustScore: 4.5 sobre 5

591 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(591)

34.873 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Quick

Quick, efficient and very friendly. Bonus they were open on the Easter weekend (sat), that helped a lot.

8 de abril de 2026
Valorada con 5 estrellas sobre 5

⭐️⭐️⭐️⭐️⭐️

Fantastic service from the team at Protyre Ferndown. They’re always welcoming, knowledgeable and give honest, straightforward advice. Jack and Andrew on the desk are particularly personable and make the whole experience easy. Pricing is fair, the work is carried out quickly, and everything is handled efficiently from start to finish. I trust them fully with my vehicles – highly recommend. Bonus points for their appreciation of a good Hobnob biscuit!

17 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Will not use Protyre again

Have used Protyre twice recently, different garages each time due to staff rudeness. 1st visit did not order online so price was about £20 per/tyre more expensive. 2nd visit booked via app and time slot, had to wait 50 minutes before car taken into garage, service was poor. My son has also had poor service, so will not be using them again. Only trouble is they have taken over Bathwick and other small tyre centres so have a virtual monopoly.

Was informed that someone would reply to my review. Guessed it would not happen as they are very poor on customer service

11 de marzo de 2026
Logotipo de Protyre Autocare - Wimborne

Respuesta de Protyre Autocare - Wimborne

Dear Andrew Durrant,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 4 estrellas sobre 5

Puncture mending at Protyre

I am very happy with the puncture mend Protyre did for me. 4 stars only because I would have appreciated some feedback while waiting - as to progress, and specifically confirmation that the puncture could indeed be mended.

27 de febrero de 2026
Valorada con 5 estrellas sobre 5

Puncture repair

Repaired my puncture while I waited and all staff were very pleasant and extremely helpful, especially Andrew and Jack. Definitely recommend this Protyre location on the Ferndown Industrial Estate

19 de febrero de 2026
Valorada con 2 estrellas sobre 5

Didn’t keep to appointment time.

Booked in for 10:00 appointment. Arrived at 10:00. Told by staff I would have to wait until 10:30 as they already had two cars in the garage. Waited for my vehicle - my vehicle was taken in at 10:40 and returned at 11:40. Disappointed in wait time as I had booked an appointment it priority was given to walk ins.

18 de febrero de 2026
Logotipo de Protyre Autocare - Wimborne

Respuesta de Protyre Autocare - Wimborne

Dear Toby,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 2 estrellas sobre 5

All very mediocre!

All very mediocre!
Booked in and paid for 2 tyres on line. Unfortunately had to change the booking time. Despite phoning the branch 4 times in 1 day, being put in hold for up to 30 mins, I couldn't speak to anyone, just kept me on hold. Two emails went unanswered as well. Therefore had to visit the branch in person to rearrange to be warned "don't be late, we close at 1pm". On the day of the change, we arrived early to be advised they were running late! The tyre swap appeared rush with white glue(?) splats on the alloys. Requested an invoice to be told it would be emailed. More than 48 hours later, am still awaiting. Sorry Protyre, will be going elsewhere next time. All in all, very mediocre service.

14 de febrero de 2026
Opinión espontánea
Logotipo de Protyre Autocare - Wimborne

Respuesta de Protyre Autocare - Wimborne

Dear G Sherren,

Thank you for brining this to our attention.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 1 estrellas sobre 5

Very poor customer service

Was given a wrong estimate on the price which ended up being 15% more. Branch was late opening up. I was told that work would be done at 08.45am. This did not happen as the tyre had not been delivered and when I asked if he could call the delivery driver for an ETA in order to complete the work, was told we have no way of contacting the driver.

28 de enero de 2026
Logotipo de Protyre Autocare - Wimborne

Respuesta de Protyre Autocare - Wimborne

Dear Charles Rodgers,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Wimborne branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Always very helpful and explain…

Always very helpful and explain everything along the way despite being busy.
A pleasure to deal with them, and Jack on the desk very professional and gives a nice welcome. Most importantly the team do a good job of looking after my tyres!

26 de enero de 2026

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más