I took my car in as my had problem going into reverse told guy at reception left with them they got sorted out for me.good price excellent service friendly staff
La empresa ha respondido
Bromyard Road, St Johns, WR2 5EE Worcester, England, GB
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I took my car in as my had problem going into reverse told guy at reception left with them they got sorted out for me.good price excellent service friendly staff
La empresa ha respondido
Protyre Worcester always my go-to garage for my tyres and car service in Worcester. Staff always friendly,helpful and efficient and provide good service at reasonable cost.
I have used the Worcester branch a number of times this year mostly for tyres but more recently a battery. I returned because i have received good customer care and competitive pricing. I will continu... Ver más
La empresa ha respondido
Absolutely unreal service from point of incident. 2 cracked alloys to eventually fitting a whole new set of after market alloys, valves and tyres. The lads were a great help. Knowledge and assistan... Ver más
La empresa ha respondido
Escrito por la empresa
Escrito por la empresa
Bromyard Road, St Johns, WR2 5EE, Worcester, England, Reino Unido
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Respuesta de Protyre Autocare - Worcester
Regularly use Protyre at St John’s Worcester and find the team professional and polite
Amt issues with vehicle explained so it could be understood

Respuesta de Protyre Autocare - Worcester
MOT caused issues with ABS system, but after complaint staff could not have been more helpful and issues eventually resolved without cost to customer.

Respuesta de Protyre Autocare - Worcester
Fantastic customer experience. Staff were super helpful when I limped to the garage, not knowing I had a broken coil spring. They co-ordinated everything with the warranty company, I’ll definitely return. 5 star service!

Respuesta de Protyre Autocare - Worcester
Avoid if you value your time and your wheels. The mechanic has absolutely butchered the wheel bolt by rounding off the head of it, which I have not been informed about. The mechanic has claimed that he has snapped his breaker bar in half whilst trying to get it out and advised me to prepare myself to buy a new wheel as in order to get the bolt out I would need to either cut it or weld onto the bolt. It turned out that I was able to get the rounded bolt out using proper tools on my driveway, surprisingly without the use of the breaker bar. The single star is only for the swift refund.

Respuesta de Protyre Autocare - Worcester

Respuesta de Protyre Autocare - Worcester
Quick and informative in what they were doing

Respuesta de Protyre Autocare - Worcester
Easy to book mot online staff great and great service

Respuesta de Protyre Autocare - Worcester
I recently had two new tyres fitted, balanced along with the tracking adjusted at Protyre AutoCare on Bromyard Road in St John's, Worcester and the entire experience was flawless.The booking process was straightforward and the price was very competitive. The team provided a friendly, polite, and highly professional service from start to finish. It is a well-run garage with a welcoming atmosphere, sensing a genuine desire to help. I will definitely be returning to the Worcester branch for any tyre maintenance or replacements.

Respuesta de Protyre Autocare - Worcester
Great service as usual. I had my air conditioning re-gassed.

Respuesta de Protyre Autocare - Worcester
Easy to book and got an appointment quickly.
Staff were friendly and polite.
Professional.
Would definitely bring car in for any further work.

Respuesta de Protyre Autocare - Worcester
Excellent service at the desk and in the garage

Respuesta de Protyre Autocare - Worcester

Respuesta de Protyre Autocare - Worcester
Excellent service from Protyre Worcester . The team treated my problem as if it were their own and made every effort to provide an urgent solution. They were helpful, professional and very supportive throughout. I really appreciated the way they looked after me and my car

Respuesta de Protyre Autocare - Worcester
Excellent service. Chris on reception was extremely helpful, keeping everyone informed and cool with a drink on a hot day. He went out of his way to assist people as they came in ensuring they were dealt with efficiently. Excellent prices all round and when I was in there someone explained they had been quoted a price £145 more than they were in there.
Fyi . I had tyres and brakes done, on this occasion but have used them for services and MOT previously.

Respuesta de Protyre Autocare - Worcester
The experience this time was great for my MOT everyone was attentive and polite so a good experience

Respuesta de Protyre Autocare - Worcester
Polite and prompt attention at Reception despite the sire being very busy.
Good communication regarding MoT inspection with detailed cost of repairs and other pre-booked work.
Taking our other car there in the autumn for service and MoT

Respuesta de Protyre Autocare - Worcester
Good service however communication needs improvement with customers. I was informed I would receive a call when my car was ready. The call never came and when I went to the garage my car was sat outside and had been ready for some time!
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