Protyre Autocare - Workington Opiniones 

1110
TrustScore: 4.5 sobre 5

4,6

Unit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ Workington, Cumbria, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

JUST A GREAT TEAM FRIENDLY AND KNOW THIS WORK WELL PUTTING CUSTOMERS FIRST , PLUS DO A SPLENDID JOB ALL ROUND BEST WISHES TO ALL . EASY TO GET ON WITH AND MOST UNDERSTANING

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Michael & Chris absolute fab guys along with the rest of the team! Sorted out 2 new tyres immediately despite me being early for my booking. and got the alignment sorted for me too. Honestly w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Why it happened, I don’t know but at 5.00am on Friday 31/07/26 I used the gov.uk website to check my vehicles MOT and discovered that it ended at midnight on 30/07/26. No MOT service station websites... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service dropped off started straight away went for a walk came back all done always use Protyre

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Unit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ, Workington, Cumbria, Reino Unido

  • 01900 602240

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1110)

34.696 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

I can't fault the service I have had

I can't fault the service I have had, the only reason I have given 4 stars is the pricing can be a little high compared to other garages but the staff and work carried out as been great 👍

4 de mayo de 2026
Valorada con 5 estrellas sobre 5

MOT booked

Had MOT booked on a Saturday morning and they ran to time and informed me of anything that maybe needed in the future. Will be back next year.

18 de abril de 2026
Valorada con 1 estrellas sobre 5

Very disapointing

I contacted Protyre at Lillyhall by telephone on the 18 April. I was told they had the tires I wanted and they told me they were busy this morning but I could go at 12:30. When I arrived they informed me they were to busy come back Monday. I asked if I could book a time the man behind the desk said we don't take booking you have to wait your turn. I went back on Monday morning and they said it was a 2 and half hour wait because they were busy and people have already booked. I've used Gates tyres for over 20 years before Protyre took them over but because of several disappointing experiences involving family and friends I won't be going back. Very disapointing.

20 de abril de 2026
Opinión espontánea
Logotipo de Protyre Autocare - Workington

Respuesta de Protyre Autocare - Workington

Dear Peter Milburn,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

MOTs

They took good care of my SLK, did what they said they would do, on time, on budget and with a smile.

13 de abril de 2026
Valorada con 2 estrellas sobre 5

Has gone downhill since my previous experiences

After paying over a thirteen hundred pounds for a service and repair ( main dealership prices - but this isn’t a main dealer ! I picked my car up and it was absolutely filthy , seagull poop , mud splatters all over .
On top of the massive costs of the service and repair I then had to pay to get my car cleaned on the way home it was so bad .
I feel there is no longer any respect for the paying punter - which there was once here.
Bad enough the hefty bill but the state of the car when I picked it up was disgraceful

6 de abril de 2026
Logotipo de Protyre Autocare - Workington

Respuesta de Protyre Autocare - Workington

Dear T Smith,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 1 estrellas sobre 5

booked for 4pm not started until 5.

booked for 4pm not started until 5.

Ignored by staff who spent the time chatting. CBA ?

1 de abril de 2026
Logotipo de Protyre Autocare - Workington

Respuesta de Protyre Autocare - Workington

Dear Mr Alan, ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Workington branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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