Always lovely customer service and good work done on the car. Never any issues and always come here for everything needing done. Prices are decent also compared to other garages. Can get you in fast w... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ Workington, Cumbria, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Drove in, left the keys with reception, went to get some shopping at Morrisons, came back, picked up keys, drive away. So why have I only given four stars? I never got a receipt that's why. N... Ver más
I have been bringing my cars to Protyre for so many years. It has always been so easy to make an appointment for MOT, service and repairs. The staff are polite, efficient and knowledgeable when discu... Ver más
La empresa ha respondido
Michael & Chris absolute fab guys along with the rest of the team! Sorted out 2 new tyres immediately despite me being early for my booking. and got the alignment sorted for me too. Honestly w... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de neumáticos
- también en la categoría
- Estación de inspección de automóviles
- Servicio de alineación de ruedas
- Servicio de automóvil
- Tienda de baterías para automóviles
- Tienda de frenos
Sobre Protyre Autocare - Workington
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
Unit 34 Clay Flatts Industrial Estate, Workington, CA14 2TQ, Workington, Cumbria, Reino Unido
- 01900 602240
4,5
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent service
Excellent service. So easy to book my mot and service online. Staff were excellent as always. Will definitely continue using them
12 de agosto de 2026
Respuesta de Protyre Autocare - Workington
Hello Joanne,
We would like to thank you for sharing your feedback regarding the service you received at our Workington branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service dropped off started…
Excellent service dropped off started straight away went for a walk came back all done always use Protyre
10 de agosto de 2026
Respuesta de Protyre Autocare - Workington
Hello Ronnie,
We would like to thank you for sharing your feedback regarding the service you received at our Workington branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly and honest
The staff were very friendly and honest. They got my car looked at same day and part ordered.
6 de agosto de 2026
Respuesta de Protyre Autocare - Workington
Hello Ashley,
We would like to thank you for sharing your feedback regarding the service you received at our Workington branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Workington
Hello Dani,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Workington
Hello James,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The staff at Workington
The staff at Workington, clayflatts are superb, they go over and above
5 de agosto de 2026
Respuesta de Protyre Autocare - Workington
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Emergency M O T required!
Why it happened, I don’t know but at 5.00am on Friday 31/07/26 I used the gov.uk website to check my vehicles MOT and discovered that it ended at midnight on 30/07/26. No MOT service station websites in my area (Barrow in Furness) had any online appointments available however Protyre on Clay Flats, Workington did. I read some of the less than flattering reviews about the place but went ahead and booked the MOT for 8.30am that same morning. Drove up, dropped the car off at 8.20am, staff were pleasant and upbeat, I was expected and that was it. I walked across to Greggs for a coffee, returned to Protyre at 9.05am and minutes later was handed my keys and all was done and dusted. Every member of staff who passed me either spoke or acknowledged me, everyone appeared to have a buzz about them. It was a good experience to such an extent that I felt obliged to nip across to the supermarket and buy a few packets of biscuits for the staff brew time. I appreciate that we all as individuals have different experiences with various companies but my experience of Protyre Autocare was first class.👍
31 de julio de 2026
Respuesta de Protyre Autocare - Workington
Hello Ian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Fast, Efficient, Value
I ordered the tyres on the website for a booked fitting a few days later. Everything went well. The staff were very good, and the fitting session was on time and speedy. Very happy with ProTyre. A1
5 de agosto de 2026
Respuesta de Protyre Autocare - Workington
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent value and service
Very good service at an affordable price, I had 4 tyres replaced after ordering them online and got a very good deal, very helpful staff and good professional service
29 de julio de 2026
Respuesta de Protyre Autocare - Workington
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent team
I had all three tyres replaced at Workington Protyres and honestly couldn't fault them.
From the moment I walked in, the manager and the rest of the team were really friendly and helpful. Everything was explained clearly, there was no hassle at all, and they got the job done quicker than I expected.
I've been driving on the tyres for a while now and they've been great. I've had no problems whatsoever and the car feels spot on.
It's nice to find a garage that doesn't make things stressful and just gets the job done properly. I'd definitely recommend Workington Protyres and will be using them again in the future. Thanks to the whole team!
11 de julio de 2026
Opinión espontánea
Respuesta de Protyre Autocare - Workington
Hello Sky,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
4 tyres inside 3 weeks, good price and fitted quickly
The guys there sorted out a replacement tyre after a sidewall blowout, came back in July to sort the other 3 to match and they applied promotions as I had bought 4 from them inside a month, all done and dusted inside and hour, very happy with the service provided
11 de julio de 2026
Opinión espontánea
Respuesta de Protyre Autocare - Workington
Hello Kris,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Prompt Check in on arrival
Prompt Check in on arrival, tyres fitted in time slot advised and tyres rotated front to back at no charge
13 de julio de 2026
Respuesta de Protyre Autocare - Workington
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Workington branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Efficient service and friendly even…
Efficient service and friendly even though we went to the wrong Protrye garage first, they were accommodating.
8 de julio de 2026
Respuesta de Protyre Autocare - Workington
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Workington branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Always receive a friendly welcome and…
Always receive a friendly welcome and get honest advice. Good service.
Had booked a 1.30pm appointment on line. When I got to Protyre was told the appointment was 2pm as 1 to 2pm was lunchbreak time. Not pleased as had rushed from work. Online booking needs sorting to reflect this!
13 de julio de 2026
Michael & Chris + Team
Michael & Chris absolute fab guys along with the rest of the team! Sorted out 2 new tyres immediately despite me being early for my booking. and got the alignment sorted for me too.
Honestly would highly recommend and wont go elsewhere!
8 de julio de 2026
Opinión espontánea
Respuesta de Protyre Autocare - Workington
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great Staff
The young man on reception was an absolute delight and extremly helpful - it was obvious he enjoyed his work! OR he is a good actor LOL
4 de julio de 2026
Respuesta de Protyre Autocare - Workington
Hello Ms Agnew,
We would like to thank you for sharing your feedback regarding the service you received at our Workington branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Bloke who attended to time tried to…
Bloke who attended to time tried to make out Id made a mistake with my appointment time..... littel tip.. do not advertise appointment slots online, when you allocate the sake time to your dinner
6 de julio de 2026
Respuesta de Protyre Autocare - Workington
Dear Lee,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
I had gone to the wrong branch for my…
I had gone to the wrong branch for my MOT, but the staff were very understanding and said that they could do the test at that branch and they would inform the other branch for me. they were very helpful and i can't thank them enough.
29 de junio de 2026
Respuesta de Protyre Autocare - Workington
Hello Mr Dickinson,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Workington branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant service from the lads
Brilliant service from the lads. Saved me over £220 and didn’t need to. Your also made to feel very welcome and they explained what was wrong, Defo use these guys when I next need them.
2 de julio de 2026
Opinión espontánea
Respuesta de Protyre Autocare - Workington
Hello Gary,
Thank you for leaving us a this 5 star review. It is great to hear that the team at Workington provided a brilliant service. Thank you for your custom and we look forward to welcoming you back in future.
Best regards,
Eddie
Customer Care - Protyre
Abysmal service…
At protyre Workington following a MOT I was advised by the manager of 1 major defect of 'Service brake excessively binding, offside rear'. To me this highlights only 1 location with an issue (Offside Rear). I politely asked the manager if Protyre could repair this with a view to passing the MOT, and he replied that yes he could repair the defect to pass the MOT.
I was phoned 3 days later by the same manager to be advised that the repair would cost over £800 due the fact that all 4 break disks and break pads had to be replaced. I went to the Workington centre again and asked for an explanation as to why the fault on the certificate had suddenly changed from 1 location to now 4 locations to pass the MOT, and the manager raising his voice and again saying that all the discs and pads required replacing for the car to pass its MOT. As all this was not highlighted in the refusal of MOT test certificate it was total shock to me and with the large cost he was advising. With this level of abysmal communication by the angry Protyre manager I will never take my car to Protyre Workington again.
29 de junio de 2026
Respuesta de Protyre Autocare - Workington
Dear Michael Nicholson,
Thank you for bringing this to our attention. We're sorry to hear that you did not have a positive experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.