My account is under review for 2 weeks now.... The customer service already assured I'll get my account active soon... It's been 5 days I placed a withdrawal, would I still get paid while my accou... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
This is one of the best survey sites, they pay a little more than most of the other survey sites and there are usually surveys every day to complete which of course means the money stacks up very quic... Ver más
La empresa ha respondido
I have great confidence in this survey company. If I have done something wrong when I get round to lodging a query I know, based on previous experience, that it will be dealt with promptly & fairly. R... Ver más
La empresa ha respondido
The surveys that I actually qualify for are quite enjoyable. I’m a bit annoyed at times when there are five or more surveys in the list and I don’t qualify for a single one. I get really cheesed off w... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Earn cash in your spare time, wherever you are. At Pureprofile, we believe you should be rewarded for your opinions. Our online survey platform is a place for you to share your thoughts in return for cash rewards. Participate in paid surveys that are personalised entirely to you. The more we get to know you, the more activities you’ll be matched to. Earn extra cash just for being who you are.
Información de contacto
263 Riley Street, 2010, Sydney, Australia
- https://www.pureprofile.com/contact-us/
- www.pureprofile.com
4,2
Muy bueno
2 mil opiniones
Ha contestado el 95% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I like doing g surveys for you.
I like doing g sur eys for you. I find it frustrating that I get disqualified a lot. You're a good survey site.
29 de enero de 2026
Respuesta de Pureprofile
Hi Mary,
Thank you for your feedback! We’re glad to hear that you enjoy doing surveys with us.
Regarding the disqualifications you mentioned, our system identified that a response for a similar survey was already received from your device or network connection. These security settings are set by the client to maintain data quality, so unfortunately, we’re unable to override them.
To increase your chances of completing these surveys, we recommend trying a different device or internet connection. We appreciate your understanding and thank you for being part of our community!
Always excellent customer service from…
Always excellent customer service from all the team
30 de enero de 2026
Respuesta de Pureprofile
Hi Lorna,
Thank you for your wonderful feedback!
We’re pleased to hear you’ve had excellent experiences with our team. Your support and kind words mean a lot to us!
when i have ever asked a question…
when i have ever asked a question always a fast answer and super quick payment
29 de enero de 2026
Respuesta de Pureprofile
Hi Patrick,
Thank you for your kind words!
We’re glad to hear that our support and payments have been quick and helpful. We really appreciate you sharing your experience with us!
Good and interesting surveys
30 de enero de 2026
Respuesta de Pureprofile
Hi Alexander,
Thank you for your feedback!
We’re happy to hear you’re enjoying the surveys and finding them interesting. We appreciate you sharing your experience!
Good consistant surveys.
30 de enero de 2026
Respuesta de Pureprofile
Hi Josie,
Thank you for your feedback!
We’re glad to hear you’re enjoying the surveys and appreciate you taking the time to share your experience.
Helpful with problems
I had a problem and it was resolved very quickly. Good company to deal with
23 de enero de 2026
Respuesta de Pureprofile
Hi Sandra,
Thank you for taking the time to share your positive experience with us.
We are pleased to hear that we could promptly address your concerns. Your feedback truly motivates us to keep improving and delivering the best survey-taking experience possible. If you ever have any suggestions or questions, please don't hesitate to reach out.
Thank you for being a valued member of Pureprofile, and we look forward to continuing to serve you for many more years to come! ❤️
Respuesta de Pureprofile
Hi Tracy,
Thank you for your kind feedback!
We’re glad to hear you enjoyed the surveys and found them interesting and informative.
We appreciate you taking the time to share your experience.
Respuesta de Pureprofile
Hi Mary,
Thank you for your feedback!
We’re glad you’re enjoying the variety of topics and the rewards.
We really appreciate you taking the time to share your experience.
pureprofile is really the best and there customers service is trustworthy and reliable
I love how they handle things and their customer service is trustworthy and reliable
29 de enero de 2026
Respuesta de Pureprofile
Hi Amelia,
Thank you for your kind words!
We’re really glad to hear that you’ve had a positive experience and that our customer service has met your expectations.
Your trust means a lot to us, and we’re committed to continuing to provide reliable support and a great experience. If you ever have any suggestions or questions, please don't hesitate to reach out.
Thanks for being a valued member of Pureprofile, and we look forward to continuing to serve you for many more years to come! ❤️
My fun time at home
I always have a great time on Pureprofile. Good topics great money to be made
29 de enero de 2026
Respuesta de Pureprofile
Thank you for sharing your positive experience with us. We are pleased to hear that you always have a great time on Pureprofile and enjoy the survey topics and rewards available.
Your satisfaction is our priority, and we truly appreciate your support. If you have any further concerns or questions, feel free to reach out.
Took too long to resolve
I report several survey issues but most get no response back at all. I finally got my points from one of them but it took months to get. That is not satisfactory & your customer service needs better training.
29 de enero de 2026
Respuesta de Pureprofile
Hi Teresa,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating delayed responses and point credits can be. This is not the level of service we aim to provide.
We’d like the opportunity to look into this further and see how we can improve. Please reach out to us directly so we can review your case and assist you accordingly. Your feedback has been noted and will be shared with the relevant team to help us improve our support process.
Respuesta de Pureprofile
Hi Divjot,
Thank you for sharing your positive experience with us.
We’re delighted to hear that our support team was able to assist you promptly and effectively. Your satisfaction is very important to us, and we’re committed to ensuring your experience with Pureprofile continues to be a positive one.
If you have any questions or need further assistance, please don’t hesitate to reach out.
Thank you for being a valued member of our community!
Reputation
One of the best and my family favorite survey panel at any given time.
28 de enero de 2026
Respuesta de Pureprofile
Thank you for sharing your positive experience with us. We are delighted to hear that Pureprofile is one of your family’s favourite survey panels.
We’re glad you’re enjoying the survey experience, and your satisfaction is always our priority. If you ever have any questions or need assistance, please don’t hesitate to reach out.
Here’s to many more enjoyable surveys and great rewards on our platform!
can count on quick response and resolution
Response was quick and solved problem in a timely fashion
27 de enero de 2026
Respuesta de Pureprofile
Hi Ann,
Thank you for your kind feedback.
We’re glad to hear that your issue was resolved quickly and that you were satisfied with the response time.
Your recommendation means a lot to us, and we're dedicated to maintaining the high standards of fairness and efficiency that you've come to expect from us.
We look forward to continuing to serve you for many more years to come! ❤️
Wasting my time
What I dislike most is spending time completing surveys sometimes as much as 15/20minutes and been told I did not qualify for that particular survey and get no compensation for my time
This happens quite frequently to me and is very off putting
16 de enero de 2026
Respuesta de Pureprofile
Hi James,
Thank you for sharing your feedback. We understand how frustrating this experience can be.
At Pureprofile, surveys are designed and tested to ensure members are appropriately rewarded. We want to assure you that any issues you may have experienced are not intentional, as our main goal is to reward our members for their valuable insights.
When a member is screened out, it means they didn’t meet the specific criteria required for that study, and any information provided up to that point is not used for research purposes. While we aim to identify eligibility and quota limits as early as possible, some studies are more complex and may require additional screening questions, which can occasionally result in a later screen-out.
We’re committed to treating our members fairly. If you’re ever screened out after spending a significant amount of time on a survey you initially qualified for, please contact our support team with the survey details so we can review it and ensure appropriate compensation where applicable.
Your feedback is important to us, and we’ve shared it with our survey team as we continue working to improve the experience for our members.
Respuesta de Pureprofile
Hi Anne,
Thank you for your kind feedback!
We’re really happy to hear you had a great experience and found our team fast and helpful.
We truly appreciate you taking the time to share your feedback.
used them for years
used them for years, not a big one for making money , but now, for 2 weeks i get zero surveys listed,, i have messaged them 5 times,, they make it very difficult to contact them,, have to find the email hidden in terms and conditions,, but despite this, they still do not reply . i have tracked down their office address, which is quite near me, so will need now to go and pay these people a visit. they have clearly blocked me from getting surveys, they withdrawal has also changed now its direct to your bank, so instead of 5 mins into paypal, it now takes one month .. how ridiculous can you get so another survey company changing for the worse, but of course we are nothing to them, its all about them . so would not waste my time with this one now . lets see if i do get my money . or if that is something else i need to take action with when i visit them
now read their reply ,, these people either live on another planet or are clearly lying, because even someone with half a brain cell would thing,,, this guy has been doing our surveys for years,, he gets at least 20 a day listed,, no matter if he qualifies or not,, they are listed, and yet suddenly , now start the third week, he is getting nothing,, nada,, zero ... some thing must be wrong,, but not these,, they have no concept of something might be wrong ,, no bit of common sense , oh , from 20 a day for years,, to ZERO in now 3 weeks,,,, nothing can be wrong,,,
so i will now message them , EVERY DAY , LETS SEE HOW MANY MONTHS IT GOES, BEFORE ONE OF THEM DECIDES TO USE A BRAIN CELL AND INVESTIGATE
28 de enero de 2026
Opinión espontánea
Respuesta de Pureprofile
Hi there,
Thank you for taking the time to share further feedback.
We’ve carefully rechecked your account and can confirm once again that there are no technical issues or restrictions in place, and your account has not been blocked. While we understand the sudden change in survey availability can be frustrating, survey numbers can fluctuate due to profile matching, quota limits, and client requirements.
Our support team has responded to you via email and Facebook DM, and at the time of writing, there are a few paid survey opportunities available in your account. We recommend logging in to your survey feed to view and participate in them at your earliest convenience.
We appreciate your continued feedback and remain available to assist you through our official support channels.
Respuesta de Pureprofile
We’re delighted to hear that your issue was resolved almost immediately and to your satisfaction. Providing fast and helpful support is very important to us.
Thank you for being a part of Pureprofile. We truly appreciate your support!
Response time was very efficient
Response time was very efficient. Problem solved easily
26 de enero de 2026
Respuesta de Pureprofile
Hi Mary,
Thank you for sharing your positive feedback.
We are delighted to hear that our support team was able to assist you effectively.
Your satisfaction is our priority, and we are here to ensure that your experience with Pureprofile remains excellent. If you have any questions or need any help, please don't hesitate to contact us.
Thank you for being a valued member of Pureprofile, and we look forward to continuing to serve you for many more years to come! ❤️
I am glad to hear back from the…
I am glad to hear back from the customer service team and getting my issue fixed.
27 de enero de 2026
Respuesta de Pureprofile
Thank you for sharing your positive experience with us.
We’re delighted to hear that our customer service team was able to get back to you and resolve your issue. Your satisfaction is our priority, and we’re always here to ensure your experience with Pureprofile remains excellent.
If you ever have any further questions or need assistance, please don’t hesitate to reach out.
Here’s to many more enjoyable surveys and great rewards ahead!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.