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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have just had my sofa cushions replaced and what a difference.The sofa feels better than new. The whole process was simple, completed on time and to a really high quality. The customer service and c... Ver más

Valorada con 5 estrellas sobre 5

Putnams made my saggy old sofa feel brand new again with a newly filled sofa cushion. It was an easy process, I sent photos and measurements and promptly received a competitive quote. Communication... Ver más

Valorada con 5 estrellas sobre 5

Had foam replaced in a seat cushion as manufacturers foam was not great quality, cushion just received back and feels great . Experience from beginning to end very easy and very quick wouldn’t hesitat... Ver más

Valorada con 1 estrellas sobre 5

My order was delayed by 3-4 weeks and I didn't get an update until I sent 3 follow up emails. After the third follow up email they still couldn't tell me when they were going to ship my item.

Información sobre la empresa

  1. Tienda de salud y belleza
  2. Proveedor de equipos de asistencia para la movilidad
  3. Tienda de artículos para el hogar

Escrito por la empresa

Since 1979 we have been hand crafting comfort solutions in the UK. Our business is family-run (now run by the second generation). Have a problem or need a question answered? Call humans in our factory office on 01752 345678, we answer within a few rings. Our products include but are not limited to; pillows, toppers & duvets. Based in Devon, UK.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

150 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 25% de las opiniones negativas

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4,0

Todas las opiniones

(150)

46 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Greatly helps my Pudendal Neuralgia - at last!

As a sufferer of Pudendal Neuralgia l have had a few different types of cushions over the last 5-6 years since it was diagnosed. Some have been ok but none have allowed me to sit for a couple of hours at a time in the way l now can since l bought the Pressure Relief Bonyparts cut out from Putnams. I can hardly believe that l “get away with it” as that is what it feels like after years of sometimes extreme pain when l am forced to be seated (like on a trip by car or plane). This cushion seems to be really well made and was instantly comfortable to me. I bought the thicker one for my office chair and it has really changed my life! I don't really leave reviews very often because it is such a personal thing with health products but if l think my experience with this cushion could help fellow sufferers then l would be happy. I'm going to buy a couple more so that l can leave one in the car and another on the dining chair and no longer have to carry it about from room to room with me. Thankyou to Putnams for their fantastically simple but well designed product and for the kindness l was offered when l phoned to talk it over before buying.

28 de febrero de 2020
Opinión espontánea
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Respuesta de Putnams

Hello FMCCR, thank you for this lovely feedback. We are so pleased to hear that you are "getting away with it"! It makes our day to read lovely reviews like this, especially that it has changed your life! - We will pass your feedback onto the office team that man the phones. - Putnams Team

Valorada con 5 estrellas sobre 5

Great across the board

I have been using a range of Putnams products for a while now: a car backrest, a 5" lumbar roll for my office chair and a Putnam pillow. Having tried other inferior (and often more expensive) products to alleviate my back pain, these products have proved to be the best by far. I cannot recommend them enough.

6 de febrero de 2020
Opinión espontánea
Logotipo de Putnams

Respuesta de Putnams

Hi Charlie, thank you for the lovely review! - Putnam Team

Valorada con 1 estrellas sobre 5

Sells care products but doesnt care enough to respond on questions

Putnamns site gives you the impression they actually care for you, the customer. But they do not. They give you the impression ON their site they are open to be contacted with for questions or any special demands. But it is nothing but a front to look good. I mean ofcourse they would, it is the first thing you see when you go to their site so obviously they want you to think they care.

They got a system where you can send in questions.
They got an email linked where you can send in questions.

I tried contacting them on both. THREE times infact.
Here I am, 2-3 months later and I have STILL not heard from them.

2 de febrero de 2020
Opinión espontánea
Logotipo de Putnams

Respuesta de Putnams

Hi Chris,

I am very sorry to hear you have had a negative experience. We usually reply to all emails and messages within 24 working hours. We have searched under Chris and Chris A and have not be able to find any unanswered questions. You can phone us on 01752 345678 at any point Monday to Friday 8:45am - 4:45pm and we will be more than happy to help.

Putnams Team

Valorada con 5 estrellas sobre 5

I had a great experience with this…

I had a great experience with this company, they bent over backwards to make me a bespoke wheelchair cushion with the eggbox foam. Couldn't be happier. Thank you Putnams, I'm so much more comfortable and its because of you.

13 de agosto de 2019
Opinión espontánea
Logotipo de Putnams

Respuesta de Putnams

Hi James, thank you for the lovely review! We hope you enjoy your cushion! - Putnams Team

Valorada con 5 estrellas sobre 5

Superb service

Hassle free purchase. Quick response to sale going through. Delivery timing excellent. Extremely pleased with my armchair rest head support. I’d certainly use this company again. MANY THANKS

11 de junio de 2018
Opinión espontánea
Logotipo de Putnams

Respuesta de Putnams

Hi Hazel, thank you for a lovely review. Enjoy your rest-a-head! - Putnams Team

Valorada con 5 estrellas sobre 5

Very helpful company

Very helpful company. 5***** Very impressed with my cushion.

4 de octubre de 2017
Opinión espontánea
Logotipo de Putnams

Respuesta de Putnams

Hi Samuel, thank you for the lovely review! We are a small family-run manufacturing company and reviews like yours make all the difference. - Putnams Team

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