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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered a de walt water transfer pump last week. Wasn't available everywhere but Ray's had it and at the best price. Easy to use website. Package was delivered well wrapped and arrived in less than 2... Ver más

Valorada con 5 estrellas sobre 5

Ordered a 600Kilo Coal store which is massive and extremely heavy. We live in the UK so didn't think Ray Grahams would deliver to us. Wow amazing company. Great price and a hassle free delivery whi... Ver más

Valorada con 5 estrellas sobre 5

Fantastic online and phone service from Ray Grahams. I phoned in advance to find out about current stock levels of the item required. I spoke to a very polite and efficient employee. I then ordered... Ver más

Valorada con 4 estrellas sobre 5

DeWalt DCM565P1 18V Brushless XR Cordless Chainsaw 30cm With 1 x 5.0Ah Battery and spare chain. Product and service is excellent. Am unable to give it 5***** because of pricing experience. Website d... Ver más

Información sobre la empresa

  1. Proveedor de materiales para la construcción
  2. Proveedor para baños
  3. Maderera
  4. Tienda de insumos para plomería / fontanería
  5. Tienda de ropa de seguridad y de trabajo
  6. Tienda de herramientas

Escrito por la empresa

With over 50 years of experience, Ray Grahams is a one-stop-shop for all your building, home, and DIY needs. Recognized as the "Aladdin's Cave of DIY" and featured by Telegraph.co.uk in the Top 20 British DIY Stores, we offer a vast selection of over 30,000 products available both online at www.raygrahams.com and in our mega store located here in Newtownards, County Down, Northern Ireland. Upstairs, you'll find our power tool superstore, featuring hundreds of power tools for projects of all sizes along with our beautiful bathroom showroom for creating your dream bathroom. On the ground floor, explore our DIY mega shop and extensive timber yard, where you'll find all the materials and supplies you need, whether you're a DIY enthusiast or a trade professional. At Ray Grahams, we are committed to delivering exceptional personal service to every customer. Our reputation for outstanding customer care speaks for itself, as we pride ourselves on being transparent, genuine, and approachable. Whether you call us, send an email, or visit our store, you can expect an authentic Ray Grahams experience every time.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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4,8

Todas las opiniones

(1584)

62 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Service, Fast Delivery

Unbelievably fast delivery to Dublin, within 24 hours. Had an issue with the order which they addressed straight away also. Would definitely recommend.

14 de febrero de 2025
Opinión espontánea
Logotipo de Ray Grahams

Respuesta de Ray Grahams

Hi Alex,

I'm glad to hear that you received your order the next day and that we were able to resolve the issue for you right away.

Your recommendation means a lot to us, and we’re so pleased you had a great experience. Let us know if you need any further assistance!

Kind regards, Team RGL. 😊

Valorada con 5 estrellas sobre 5

Great service and good product

Absolutely great customer service over the phone and internet,I made phone enquiry regarding delivery to mainland England and a lady was very helpful and confirmed that free delivery was available, I then made the purchase on line at a very competitive price, ordered the coal bunker Thursday afternoon and it was delivered Saturday morning by DPD duly wrapped and in perfect condition, great service from both seller and courier.

13 de febrero de 2025
Opinión espontánea
Logotipo de Ray Grahams

Respuesta de Ray Grahams

Thank you so much for your excellent review Jeff!

We're pleased to hear that you had such a positive experience with our team, both over the phone and online.

It’s great to know that everything went smoothly with your order and delivery, and that the coal bunker arrived in perfect condition.

We really appreciate your kind words and are glad we could provide you with a great experience.

If you need anything else, don’t hesitate to reach out! Team RGL 😊

Valorada con 5 estrellas sobre 5

Markita combi drill

Excellent service very prompt thank you

17 de febrero de 2025
Opinión espontánea
Logotipo de Ray Grahams

Respuesta de Ray Grahams

Good afternoon, Paul.

Thank you for your great review! We’re so happy to hear you had a positive experience with our service. We appreciate your feedback and are glad you’re pleased with your Makita combi drill.

If you need anything else, feel free to reach out anytime! Team RGL.

Valorada con 1 estrellas sobre 5

THE poorest customer experience

THE poorest customer experience, and shocking attitude from the owner... so much for being a family business. Given the wrong product by warehouse staff (it was put in my boot by them, whilst I paid ...I didn't think to check!) & not given a refund despite having receipt. If in doubt blame the customer. Bunch of crooks. Sooner use Screwfix, B&Q etc and get better value.

25 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service and quick delivery

I ordered a fire grate from Ray Grahams on a Saturday evening after calling to check delivery times. The grate was processed and dispatched the next day and I received on the Wednesday. Fantastic service and very quick delivery compared to other companies who had delivery times of 10 days to 2 weeks. Would definitely buy from them again.

25 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

This is the third time I've ordered…

This is the third time I've ordered from Ray Grahams. I needed items for my wood burning stove and as always a quick and easy ordering process, delivery was fast and I was informed of the carrier and given a tracking number.

2 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

I ordered a few things on the Sunday before Christmas, was expecting to have it maybe early January, but I received it on the Tuesday Christmas eve, fantastic service and great prices too, I will definitely be buying more equipment from Ray Grahams and would recommend them too.

24 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent old fashioned service

Excellent old fashioned service. You speak with humans, delivery and after service simple and efficient.
Prices excellent.
Definitely recommend and use again

7 de noviembre de 2024
Opinión espontánea

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