All good thankyou. My only small concern is that the large cardboard box gets left. I feel that in purchasing 2 chairs for the elderly in particular my aunt up in Pitlochry who has dementia I think mo... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Bought a recliner chair from this company due to getting ankle surgery and being unable to freely move from my couch without pain. The chair is excellent, high quality and a great price. We spoke to... Ver más
From the beginning I had lots of questions and the gentleman on the phone Lee talked me through everything I needed to know. Excellent. The price was very competitive and I was kept up to date abo... Ver más
Excellent service from both the company and the courier company. The chair was delivered to my address well within the scheduled 5/10 days of purchase. I would definitely recommend both companies to a... Ver más
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very disappointed
Very disappointed, my fault chair far too small for someone my size. We have 2 x grande size chairs ,the new one is like a child's.
I am so sorry l didn't ask enough questions as your sale team was very helpful ,
An expensive mistake on my part.
,
Smart but not comfortable for long.
I was very disappointed. It is so light that as you sit on the chair it moves backwards which is not good for someone disabled. It looks smart and both motors work well but for sitting for long periods, it isn't very comfortable.
Recliner with heat and massage
I'm enjoying my new chair. I find it hard to get it aligned to sit upright to use my laptop but am managing with a cushion at my back. The controls are easy enough but I have to say that the choice of blue on green for the options on the heat and massage controller is not easy for those of us with various eyesight problems. The chair looks nice and is comfortable.
Its affordability
Customer service was excellent
Customer service was excellent. Kept me informed about my order and the delivery was smooth
Great company to deal with
The recliner chair we ordered came on time and was assembled within minutes. It is very comfortable and is everything as advertised. The company kept us up to date with order very professionally. Very pleased with service provided. Would highly recommend.
Not helpfull unless you live on the floor.
Very well installed,however they wanted me to go down four flights of stairs to collect and carry it up.At 82 years of age not very sensible.The box was not removed and is still on the outside landing.
I am over the moon with my new…
I am over the moon with my new Shelborne leather recliner. It looks fantastic and so so comfortable 😁 it is made to a high standard and lives up completely to the online descriptions I read before buying. From ordering through to delivery everything was seamless 👌👏
Absolutely brilliant
Absolutely brilliant. Bought a leather reciner/riser. It was a lot of money do I was apprehensive about buying on line. Had a phone call the day after buying it. Delivery was on the day they said. The chair is gorgeous. Very very pleased
The service I received was amazing
The service I received was amazing.
The chair itself is amazing and ordering was so easy, the staff were very pleasant and helpful.
The delivery was good, but due to the nature of the product being sold, they are / could well be, dealing with elderly or chronically ill people, taking delivery.
There would be three improvements to be made.
One -
They could be in less of a hurry.
My Father took delivery and is still active and good health, with Advanced Prostate Cancer, but still felt rushed, and like it was a whirlwind of a delivery.
Two -
The Delivery tracker could give a map, to indicate where they are, as it only said 5th delivery, however, we didn't have a starting point, non did it count down, so I couldn't be there.
Three -
On the chair controller, the writing is so small and is written in Blue on a Green background, so makes it incredibly difficult for any age to read, and again given the nature of who the chair is designed for, I would have thought this would be clearly marked.
Great company to use.
Excellent communication all the way from time of order to time of delivery.
Leather Lift Recliner in Tan
Leather Lift Recliner in Tan. I saw my product on the website and requested a swatch which arrived within 2 days. The chair appeared to match my existing DFS Leather Suite. I placed the order with 10 day 2 man delivery, the delivery was within 10 days and the men arrived early in the morning and quickly assembled the chair. Because I was not able to visit a showroom I was allowed to test the item before accepting it. I appreciated that because the men were on a tight timescale. The chair does match my existing suite and works well, its comfortable and the heating is very nice. Im not sold on the massaging but it may grow on me. One downside is that this chair does require 1 metre of space behind it to fully recline.
GREAT VALUE FOR MONEY
So pleased with the riser/recliner chair as is making life much easier for me. Very comfortable and enjoying finding out all the different things it can do. Great value for money.
Delighted with my chair
Delighted with my chair. Great communication from the very beginning with the two gentlemen who delivered and set up the chair for me were very helpful, polite and on time. The chair is very comfortable and easy to use. I am delighted with the whole experience and would definitely recommend the chair and Company to my friends and family.
Excellent chair,Great Quality with a…
Excellent chair,Great Quality with a very very Good price.The Service was 1st class , the delivery a few days that was brilliant and your Couriers absolutely Exceptional they could Not be any more helpful than they were .A very well recommended Company .
Es posible que utilice la IA para responderVer más
Comfortable enough
Comfortable enough but remotes available are not that clear.Very disappointed that there is no instrution manual available, would have thought twice asbout purchasing.We'll see how long it lasts.

Respuesta de Recliner Collection
excellent customer service
excellent customer service, helpful when choosing chair, then very good regarding updates re delivery. we did have an issue with chair being damaged on arrival, presumably damaged in transit. Called to advise of issue, and matter was resolved within minutes. would definitely recommend.
Heat and massage recliner.
Reasonable price. Extremely competent two person delivery.
Delivery by two people we did not have to do anything
We ordered our two now chairs without any hassle no salesmen involved they were delivered as promised by two man crew who put them together and instructed on their use.
We are very happy with the chairs they are comfortable and make life a little easier also the massage and heat options are good for the Arthritis.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







