Recliner Collection Opiniones 

376
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

All good thankyou. My only small concern is that the large cardboard box gets left. I feel that in purchasing 2 chairs for the elderly in particular my aunt up in Pitlochry who has dementia I think mo... Ver más

Valorada con 5 estrellas sobre 5

Bought a recliner chair from this company due to getting ankle surgery and being unable to freely move from my couch without pain. The chair is excellent, high quality and a great price. We spoke to... Ver más

Valorada con 5 estrellas sobre 5

From the beginning I had lots of questions and the gentleman on the phone Lee talked me through everything I needed to know. Excellent. The price was very competitive and I was kept up to date abo... Ver más

Valorada con 5 estrellas sobre 5

Excellent service from both the company and the courier company. The chair was delivered to my address well within the scheduled 5/10 days of purchase. I would definitely recommend both companies to a... Ver más

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4,8

Excelente

TrustScore: 5 sobre 5

376 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(376)

40 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very disappointed

Very disappointed, my fault chair far too small for someone my size. We have 2 x grande size chairs ,the new one is like a child's.
I am so sorry l didn't ask enough questions as your sale team was very helpful ,
An expensive mistake on my part.
,

22 de septiembre de 2025
Valorada con 3 estrellas sobre 5

Smart but not comfortable for long.

I was very disappointed. It is so light that as you sit on the chair it moves backwards which is not good for someone disabled. It looks smart and both motors work well but for sitting for long periods, it isn't very comfortable.

22 de septiembre de 2025
Valorada con 4 estrellas sobre 5

Recliner with heat and massage

I'm enjoying my new chair. I find it hard to get it aligned to sit upright to use my laptop but am managing with a cushion at my back. The controls are easy enough but I have to say that the choice of blue on green for the options on the heat and massage controller is not easy for those of us with various eyesight problems. The chair looks nice and is comfortable.

22 de septiembre de 2025
Valorada con 5 estrellas sobre 5

Great company to deal with

The recliner chair we ordered came on time and was assembled within minutes. It is very comfortable and is everything as advertised. The company kept us up to date with order very professionally. Very pleased with service provided. Would highly recommend.

26 de agosto de 2025
Valorada con 5 estrellas sobre 5

I am over the moon with my new…

I am over the moon with my new Shelborne leather recliner. It looks fantastic and so so comfortable 😁 it is made to a high standard and lives up completely to the online descriptions I read before buying. From ordering through to delivery everything was seamless 👌👏

26 de agosto de 2025
Valorada con 5 estrellas sobre 5

Absolutely brilliant

Absolutely brilliant. Bought a leather reciner/riser. It was a lot of money do I was apprehensive about buying on line. Had a phone call the day after buying it. Delivery was on the day they said. The chair is gorgeous. Very very pleased

26 de agosto de 2025
Valorada con 5 estrellas sobre 5

The service I received was amazing

The service I received was amazing.

The chair itself is amazing and ordering was so easy, the staff were very pleasant and helpful.

The delivery was good, but due to the nature of the product being sold, they are / could well be, dealing with elderly or chronically ill people, taking delivery.
There would be three improvements to be made.

One -
They could be in less of a hurry.
My Father took delivery and is still active and good health, with Advanced Prostate Cancer, but still felt rushed, and like it was a whirlwind of a delivery.

Two -
The Delivery tracker could give a map, to indicate where they are, as it only said 5th delivery, however, we didn't have a starting point, non did it count down, so I couldn't be there.

Three -
On the chair controller, the writing is so small and is written in Blue on a Green background, so makes it incredibly difficult for any age to read, and again given the nature of who the chair is designed for, I would have thought this would be clearly marked.

26 de agosto de 2025
Valorada con 5 estrellas sobre 5

Leather Lift Recliner in Tan

Leather Lift Recliner in Tan. I saw my product on the website and requested a swatch which arrived within 2 days. The chair appeared to match my existing DFS Leather Suite. I placed the order with 10 day 2 man delivery, the delivery was within 10 days and the men arrived early in the morning and quickly assembled the chair. Because I was not able to visit a showroom I was allowed to test the item before accepting it. I appreciated that because the men were on a tight timescale. The chair does match my existing suite and works well, its comfortable and the heating is very nice. Im not sold on the massaging but it may grow on me. One downside is that this chair does require 1 metre of space behind it to fully recline.

11 de agosto de 2025
Valorada con 5 estrellas sobre 5

Delighted with my chair

Delighted with my chair. Great communication from the very beginning with the two gentlemen who delivered and set up the chair for me were very helpful, polite and on time. The chair is very comfortable and easy to use. I am delighted with the whole experience and would definitely recommend the chair and Company to my friends and family.

11 de agosto de 2025
Valorada con 5 estrellas sobre 5

Excellent chair,Great Quality with a…

Excellent chair,Great Quality with a very very Good price.The Service was 1st class , the delivery a few days that was brilliant and your Couriers absolutely Exceptional they could Not be any more helpful than they were .A very well recommended Company .

5 de agosto de 2025
Valorada con 3 estrellas sobre 5

Comfortable enough

Comfortable enough but remotes available are not that clear.Very disappointed that there is no instrution manual available, would have thought twice asbout purchasing.We'll see how long it lasts.

29 de julio de 2025
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Respuesta de Recliner Collection

Dear John,

Thanks for taking the time to write a review. I am pleased to hear you're happy with the chair, but sorry to hear you are not happy with the remote control or the fact that the chair doesn't have an instruction manual.


I have just called and left a voicemail for you. The chair is very straightforward to use, as is the remote, but if you are having difficulty, we are open 7 days a week from 08.30 until 18.00 to answer any questions or queries you may have or give you guidance on how to operate the chair.

Feel free to call me on 01273 917336

Many Thanks
Lee
Customer Service Manager
Recliner Collection

Valorada con 5 estrellas sobre 5

excellent customer service

excellent customer service, helpful when choosing chair, then very good regarding updates re delivery. we did have an issue with chair being damaged on arrival, presumably damaged in transit. Called to advise of issue, and matter was resolved within minutes. would definitely recommend.

29 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delivery by two people we did not have to do anything

We ordered our two now chairs without any hassle no salesmen involved they were delivered as promised by two man crew who put them together and instructed on their use.
We are very happy with the chairs they are comfortable and make life a little easier also the massage and heat options are good for the Arthritis.

15 de julio de 2025

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